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El Balcon

3.0 star property
Hotel with free breakfast, a short walk to Plaza de Armas

Photo gallery for El Balcon

Porch
Suite, Balcony | Balcony
View from room
In-room safe, WiFi, bed sheets
Terrace/patio

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Restaurant

Explore the area

Map
Tambo De Montero 222, Cusco, Cusco, 8002
  • Plaza de Armas
    ‪5 min walk‬
  • San Pedro Market
    ‪10 min walk‬
  • Sacsayhuaman
    ‪18 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Double or Twin Room, 3 Single Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Single Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Single Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Heating
Separate bedroom
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Daily housekeeping
In-room safe
  • 35.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Private bathroom
Bathrobes
Hairdryer
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About the area

Cusco

El Balcon places you in the centre of Cusco, within just a 15-minute stroll of popular places like Plaza de Armas and San Pedro Market. Highlights at this hotel include a restaurant and free continental breakfast. .This smoke-free hotel offers concierge services, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Places within a 5-minute walk of this 3-property class Cusco Historic Center hotel include Museo Irq’i Yachay and Museo de Plantas Sagradas Magicas y Medicinales.

What's nearby

  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Coricancha - 12 min walk - 1.0 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • San Pedro Station - 13 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 8 min drive

Restaurants

  • ‪Aulita Cafe Boutique - ‬4 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Los Perros Couch-Bar - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬6 min walk
  • ‪JC's Cafe - ‬1 min walk

About this property

El Balcon

Hotel with free breakfast, a short walk to Plaza de Armas
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. A terrace, multilingual staff, and tour/ticket assistance are also featured at El Balcon.

This 3-star Cusco hotel is smoke free.

  • 17 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
  • Dining venue
El Balcon offers 17 accommodations with complimentary bottles of water and complimentary bathrobes. Business-friendly amenities include safes and telephones. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts major credit cards, Visa and Mastercard. Cash is not accepted. 

Property Registration Number 20442088811

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

What is the cancellation policy at El Balcon?

El Balcon offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does El Balcon serve breakfast?

Sure does, complimentary continental breakfast is offered daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at El Balcon?

No, El Balcon does not offer an airport shuttle service.

Is there a bar or restaurant at El Balcon?

Yep, you can grab a meal at El Balcon's onsite restaurant.

What time are check-in & check-out at El Balcon?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at El Balcon?

No, pets are not allowed.

El Balcon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 241 reviews
Rating 8 - Good. 51 out of 241 reviews
Rating 6 - Okay. 15 out of 241 reviews
Rating 4 - Poor. 7 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were simple but had a nice design. The common area gardens were lovely. Comfortable beds and linens. Breakfast was fresh and had high quality ingredients. Staff was friendly. As others said, bathrooms were just ok, a bit musty, and could use a refresh and renovation to match the better quality of the rooms and overall hotel itself. I booked ahead of time and got a good price and value.
Stayed 3 nights in Apr 2025

8/10 Good

HAOZHENG

Travelled with group
Liked: Staff & service
A great place to stay with a nice garden and great views from the balcony. Staff were nice and helpful. Special thanks to the kitchen staff - very friendly and considerate. Love the breakfast. Downside could be room condition and cleanliness. But overall it was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Stayed 4 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Mar 2025

6/10 Okay

Nalinthorn, Ottawa

Disliked: Property conditions & facilities
We stayed there for 2 nights. Breakfast was good and fresh. The hotel is located on a very busy street. It was noisy during the day and night. If you are light sleeper, i wouldn't recommend this place. The bathroom does not have a vent. And they only provide a shampoo/body wash, no hair conditioner. The room does not have a wall heater. They only provide a portable heater for the room which was not enough to heat the room at night. I dont think this place was worth the money. Also the sign at the front of the hotel showing it is a hostal
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location but bad wifi/room quality

The location of El Balcon is excellent - within walking distance to the Plaza de Armas and lots of stores along the way. The garden was beautiful and the breakfast was tasty. The staff was helpful and accommodating - they allowed us to drop off our bags at the hotel early (before checking in) so we could go explore the city without lugging things around. The issues that we had was that it was very cold at night (they did provide a space heater that helped a little) and there was only wifi reception in the lobby. The vent window for the bathroom was broken, so we had a very wet and humid bathroom and our things would not dry. We were supposed to stay in this hotel for an additional 3 nights but decided to find somewhere else to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,great breakfast, had a heater, robes
Stayed 2 nights in Apr 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Merry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place, breakfast was the best we had anywhere. The people here are so friendly!

10/10 Excellent

Pakhin

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bilma, Stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and staff are very friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
Stayed 1 night in Feb 2025

10/10 Excellent

Clare

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Irina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 3 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Irina, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and rustic hotel with minimalistic amenities. Staff is extremely attentive and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run attention to detail
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sanmugalingam

Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautifully restored and maintained. It is in a great location - close to the city's plaza - which makes walking around and exploring Cusco great. There is also a full jug of clean water in the lobby at any time, which allows for easy drinking. The staff was accommodating and kind, and allowed us to store our bags during the Incan trail.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment I walked into this hotel, I knew I made the right decision! The staff was so welcoming, kind, and eager to share some knowledge of places you may need and want to see in the area. It is right near El Plaza de Armas, making it super accessible to everywhere you want to see. The gardens they had in the centre of the the hotel, with the rooms surrounding it were gorgeous and a welcome place to relax, start and end your day. The complimentary breakfast bar, as well as having eggs or pancakes made on demand the way you like it was the best way to start the day! Breakfast starts at 6am, which is great if youre doing any daytours, as they primarily start very early in the morning. Highly recommend choosing this hotel for your trip to Cusco, you will not be disappointed!
Stayed 7 nights in Sep 2024

10/10 Excellent

luanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and spacious room. Too many stairs around the hotel and in the hotel.
Stayed 1 night in Sep 2024