There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Eco-Hotel Pensión Alemana.
Smoking is allowed in designated areas at this 3-star Cusco hotel.