4.3 out of 5

"Nice sized room and bothroom, nice and clean and close to the main street. " More

By a verified traveller on Fri 17 Aug 2018

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Hotel Description

Comfort Resort Kaloha places you in the centre of Cowes, within just a 15-minute stroll of Phillip Island Ferry Dock and Cowes Beach. Highlights at this beachfront motel include a restaurant, an outdoor swimming pool and free self parking.

All 31 rooms feature free WiFi, TVs and hairdryers. Fridges, irons/ironing boards and free toiletries are also available.

At the motel's own bar/lounge, you can stop for a drink. Spend the day at the beach and enjoy the on-site spa tub and pool loungers. Other amenities include free WiFi in public areas, a free manager's reception and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 8:30 AM. There's also the convenience of RV/bus/truck parking.

Sights within a 10-minute drive of this 3.5-star Cowes motel include Phillip Island Wildlife Park and Phillip Island Grand Prix Circuit.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 25 Aug. - 26 Aug.

Two Bedroom Beachfront Cabin

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Three Bedroom Beachfront Cabin

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Two Bedroom Unit

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Comfort Resort Kaloha ratings based on 331 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Resort Kaloha

Everyone (115) Couples (72) Family (143)
4 out of 5
No toaster, no teaspoons no hatr dryer, thought they would if been in room as most motel/resorts have these amenities over all Om very clean

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Mary

Hi, Thank you for your review and for letting us know about those missing items. I will ensure that in future that all our apartments have all the necessary requirements that you mentioned and am happy to see that you were very happy with your overall stay - thanks for staying with us!

5 out of 5

Posted by on 22 Jul. 2019

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5 out of 5
I'll be back again! Fantastic place to relax and unwind!

Posted by on 12 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Mary

Hi, Thank you so much for your terrific feedback. It's always important to us to know that our customers are happy and that they have had a fantastic stay with us. We hope that you will return to see us again some day.

4 out of 5

Posted by on 6 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Mary

Thanks for your positive feedback, it is greatly appreciated and we endeavour to do our absolute very best with each and every one of our customers!

5 out of 5
Great location. Comfortable rooms, rooms overhead a little noisy.

Posted by on 14 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by Mary

Thank you so much for staying at our resort. We are so happy to hear that our rooms were comfy and our location great. Hope to see you again soon.

4 out of 5
I had to leave at 6.15am to go to work. There were no lights outside where my room was. I had to walk down a flight stairs there were no lights on these as well. I had to navigate in the dark. Next time I will have a torch. However being in the dark I felt uncomfortable not being able to feel safe.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

30 Jul. 2019 by Mary

Hello, Thank you for giving us your important feedback. We will rectify the issue immediately and please accept our sincere apology for this inconvenience.

5 out of 5
This resort was lovely and only a short walk to the beach and shops. Great location ! The room was super clean and the park was really neat and tidy ! We will definitely be back ! Thank you To the super friendly staff for a lovely stay !

Posted by on 5 May 2019

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3 out of 5
Loved the location and the playground/pool facilities, the rooms were ok (though would’ve been better if there were two queen beds instead of one and two singles as we had to put the singles together), or atleast have an option of the bed configuration when booking? And the bathroom was what really let the place down, the water went all through the bathroom so it was super wet and slippery after shower, and the water was either really hot or really cold (no in between no matter how much we tried to get the balance right) so it wasn’t too pleasant shower. Also there was no motel book in the room (we got there late so couldn’t be bothered asking for one from reception). It was ok accomodation and great for families, but not amazingly upkept 😊

Posted by on 2 May 2019

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5 out of 5
Great stay and close to main Street. Very happy with room and service.

Posted by on 28 Apr. 2019

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3 out of 5
We paid for a spa room, but it took almost 2 hours to fill, walls were pretty thin could hear everything next door, the property is also a trailer park, all of them very dingy and filthy, not to mention the ghetto looking bus directly in my view. The positives I suppose was we were so close to town, which made it nice and the 30 percent of our view of the actual resort with all the palm trees was nice, and the bed was reasonably comfortable, and the receptionist was nice. Other than that, I would not choose to stay here at Phillip Island again.

Posted by on 26 Apr. 2019

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Renovations + Closures

The following facilities will be closed from 29 July 2019 until 20 September 2019 (dates subject to change):

  • Swimming pool
  • Hot tub

Property Features

Comfort Resort Kaloha offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A BBQ, multilingual staff, and a garden are also featured at Comfort Resort Kaloha. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Cowes motel.

  • 31 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (162.1 km / 100.7 mi)
  • Parking: Free self parking

Room Amenities

Comfort Resort Kaloha offers 31 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.

  • Television
  • Fridge
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

The motel hosts a free manager's reception daily.

The Palms – On-site restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9:30 PM.
If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 8 AM - 9:30 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No lifts
  • Maximum number of children who can stay free 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 7.0 and AUD 30.00 for adults, and AUD 7.0 and AUD 30.00 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Kaloha
  • Comfort Kaloha Cowes
  • Comfort Resort Kaloha
  • Comfort Resort Kaloha Cowes
  • Kaloha
  • Kaloha Comfort Resort
  • Kaloha Resort
  • Comfort Resort Kaloha Phillip Island/Cowes

You should know

  • Pool access available from 9:30 AM to 9:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.