Staycity Serviced Apartments - accommodation in Coventry

Big thumbs up for the Village Hotel! 🙌 A huge thank you to Olivia on reception, who went above and beyond to help me during a really stressful situation. The office had booked me in for the wrong day, and to make things worse, the hire van I was driving had a faulty key — with my locked phone still inside! Olivia didn’t hesitate to step in. She used her personal phone to help search for a solution, and thanks to her calm and proactive attitude, we managed to get it sorted. She was absolutely brilliant — a real asset to the Village team! Also want to give a shoutout to the night staff, who were really helpful and friendly too. Thanks again to everyone — you turned a stressful situation into a great customer experience. 👏

Swimpool was small and overcrowded when we visited on Sunday afternoon. Great for motorway stop and hotel is dated but massive, so much room. In the room, the lobby, the bar....we loved it. Friendly staff especially at breakfast and regardless of other reviews, lots of choice and great quality. Definitely would visit again especially as it's Desi Bar country. We had dinner at The Hungry Elephant. Top top quality Indian food and enough left to take for next day dinner.

It was a nice stay