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Windjammer Landing Resort and Residences

4.5 star property
Family-friendly resort on the beach, with 6 outdoor pools

Photo gallery for Windjammer Landing Resort and Residences

Aerial view
7 restaurants, breakfast, lunch, dinner served; sushi
Lobby sitting area
Flat-screen TV, ping pong
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
The current price is AU$395
includes taxes & fees
9 June - 10 June

Explore the area

Map
Labrelotte Bay, Gros Islet
  • Rodney Bay Marina
    ‪8 min drive‬
  • Splash Island Water Park Saint Lucia
    ‪9 min drive‬
  • Reduit Beach
    ‪16 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪92 min drive‬

Room options

View all photos for Villa, 4 Bedrooms, Private Pool (Hilltop)

Flat-screen TV, ping pong

Villa, 4 Bedrooms, Private Pool (Hilltop)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Villa, 3 Bedrooms, Private Pool (Hilltop)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Villa, 3 Bedrooms, Private Pool (Hilltop)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 8
  • 2 King Beds, 1 Single Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Hilltop)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Villa, 2 Bedrooms, Private Pool (Hilltop)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms (Hilltop)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Villa, 2 Bedrooms (Hilltop)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Villa, 1 Bedroom (Hilltop)

Flat-screen TV, ping pong

Villa, 1 Bedroom (Hilltop)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Oasis Guestroom)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room (Oasis Guestroom)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 Single Bed and 1 Queen Bed

About the area

Gros Islet

A family-friendly stay in Gros Islet awaits you at Windjammer Landing Resort and Residences. Within steps you'll find Windward Islands and Labrelotte Bay. Highlights at this beachfront resort include 7 restaurants, 6 outdoor swimming pools and a full-service spa. .A relaxing day at Serene Spa at Windjammer Landing can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and reflexology. The seafood restaurant, Dragonfly, serves sushi and is open for breakfast, brunch, lunch and dinner. With 2 beach bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a shopping centre shuttle. .With a stay at this Gros Islet resort, you'll be 2.8 km (1.7 mi) from Choc Bay and 4.1 km (2.6 mi) from Baywalk Shopping Mall.
View more Resorts in Gros IsletOpens in a new window

What's nearby

  • Rodney Bay Marina - 8 min drive - 5.6 km
  • Splash Island Water Park Saint Lucia - 9 min drive - 5.2 km
  • Friday Night Street Party - 9 min drive - 6.9 km
  • Daren Sammy Cricket Ground - 9 min drive - 6.5 km
  • Reduit Beach - 16 min drive - 5.5 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 92 min drive

Restaurants

  • ‪Cream N Bean - ‬5 min drive
  • ‪KFC - ‬7 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬8 min drive
  • ‪KeeBee's - ‬7 min drive
  • ‪Royal Palm Bar - ‬7 min drive

About this property

Windjammer Landing Resort and Residences

Family-friendly resort on the beach, with 6 outdoor pools
Some rates at Windjammer Landing Resort and Residences are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Windjammer Landing Resort and Residences, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 5 bars/lounges. WiFi is free in public spaces. This Mediterranean resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. For a fee, parking is available.

This Gros Islet resort is smoke free.

  • 353 guestrooms or units
  • 7 dining venues
  • 2 bars on the beach
  • 5 bars or lounges
  • Conference rooms
  • 1200 sq ft of conference space
  • 111 sq. m of conference space
  • Built in 1989
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar by the pool
Windjammer Landing Resort and Residences offers 353 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.
Serene Spa at Windjammer Landing has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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  • Breakfast included
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The price is AU$719
includes taxes & fees
1 June - 2 June
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)

Food and drink

  • 2 beach bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Dragonfly
  • Embers
  • Jammer's
  • Papa Don's
  • Upper Deck

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 24-hour pool access
  • 6 outdoor pools
  • Basketball
  • Beach club
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Canoeing
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hot tub
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Personal motorised watercraft
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 6 outdoor pools
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Stroller
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways (91 centimetre high)
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 25 August 2025 to 27 September 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Windjammer Landing
Windjammer Landing Beach
Windjammer Landing Beach Gros Islet
Windjammer Landing Villa Beach Resort
Windjammer Landing Villa Beach Resort Gros Islet
Windjammer Landing Villa Resort
Windjammer Landing Villa Beach Gros Islet
Windjammer Landing Villa Beach
Windjammer nng Gros Islet
Windjammer Landing Residences
Windjammer Landing Resort Residences
Windjammer Landing Villa Beach Resort
Windjammer Landing Resort and Residences Resort
Windjammer Landing Resort and Residences Gros Islet
Windjammer Landing Resort and Residences Resort Gros Islet

Frequently asked questions

What is the cancellation policy at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Windjammer Landing Resort and Residences?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Windjammer Landing Resort and Residences on 9 June 2025 start from AU$376.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Windjammer Landing Resort and Residences?

Yep, Windjammer Landing Resort and Residences has an uncovered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Windjammer Landing Resort and Residences?

The closest beach to Windjammer Landing Resort and Residences is Reduit Beach (2.6 km).

Is there a spa on site at Windjammer Landing Resort and Residences?

Yep, Serene Spa at Windjammer Landing is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Windjammer Landing Resort and Residences have a pool?

Windjammer Landing Resort and Residences has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 24 hours.

What luxury perks are available at Windjammer Landing Resort and Residences?

Windjammer Landing Resort and Residences features 2 beach bars, 6 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Windjammer Landing Resort and Residences a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Windjammer Landing Resort and Residences.

Is Windjammer Landing Resort and Residences family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Windjammer Landing Resort and Residences is a hit with families.

Is there a free airport shuttle available at Windjammer Landing Resort and Residences?

No, Windjammer Landing Resort and Residences does not offer an airport shuttle service.

Is there a bar or restaurant at Windjammer Landing Resort and Residences?

Relax with a coldie at the 2 beach bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves sushi.

What time are check-in & check-out at Windjammer Landing Resort and Residences?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Windjammer Landing Resort and Residences?

Dogs are welcome at Windjammer Landing Resort and Residences, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Windjammer Landing Resort and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, good beach, excellent staff and dining options
Stayed 5 nights in Jan 2025

4/10 Poor

Ellen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Let me start out with saying DO NOT get a basic room. They are small and dirty with no view and you literally feel like your in a jail cell. We had to upgrade to a villa (600 bucks more a night) but it was worth it to get out of that room- I think the number was 146A-Horrible room. We upgraded our room and it was nice- but further from the beach way up on the hill. Amazing views but a hike to the beach. You have to take a shuttle to get up and down. One night a hotel employee rang our door then proceeded to walk in and said "oh sorry I thought this was vacant" and walked out. Then a stomach bug ravaged through the resort and my husband and I were sick for 2 days. The beach itself was OK- a lot of seaweed in the water and you had to reserve your chairs. On the positive side- the employees were extremely nice and the food was very good at the restaurants. Shout out to Leesa who was our ambassador and she really helped us alot.
Stayed 5 nights in Feb 2025

10/10 Excellent

Rachita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing experience. The staff were attentive. The facilities were great, and so was the food.
Stayed 7 nights in Dec 2024

10/10 Excellent

Flavia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windjammer ia special place. Everything was exceptional. The staff is kind and extra attentive. The property and views beautiful and breathtaking. It has everything!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Christia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Robin Ellisor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

MORDECHAI

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

Darren

Stayed 11 nights in Jan 2025

10/10 Excellent

Byung Kun

Stayed 3 nights in Nov 2024

10/10 Excellent

Brian, SCARBOROUGH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety of food. Drinks were also fantastic.
Stayed 6 nights in Jan 2025

6/10 Okay

Angela

I wanted to give this higher ratings but honestly there's a lot going on. The staff for the most part are friendly and helpful. My room did not have w working phone. I requested maintenance the first day but it didn't get looked at till day 2. Second night housekeeping took all my towels and it took me call on a my cell 5 times to finally get the towels. Requested both of these things on the app with no resolution.the room had dirty chairs. Cats were all over and the were gentle but it flustered me a little. My bill was incorrect but the hotel resolved it. Food was just ok. breakfast was the highlight. Noticed different treatment at certain instances. Idk if I came at an off time but idk that I would come back.
Stayed 2 nights in Jan 2025

8/10 Good

Peter, Florham Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were wonderful, food was excellent, musical entertainment was excellent. However, food was ridiculously expensive. There should be a snack bar with simpler, less costly lunch food like burgers. Also, housekeeping forgot to give us new towels and it took two phone calls and 45 minutes for them to be delivered. Very close to achieving an overall excellent rating.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful staff. We have returned many times
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff and beautiful room. Loved every minute of our time there!
Stayed 7 nights in Jan 2025

10/10 Excellent

Inga A Logan, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

ALBERTHA, Cutler Bay

Travelled with group
Liked: Cleanliness, staff & service
The renovations on the property was extravagant.. the staff all around was exceptional especially our server on the beach his name is Stanley, OMG , he was super sweet.. The spa treatments was to die for..I will definitely return to this resort soon… Thanks to the management and staff at the front desk for extraordinary service…
Stayed 3 nights in Jan 2025

8/10 Good

Dwayne, North Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the resort was amazing. The general mgr was suppose to arrange dinner for us outside the resort. He decided to go home instead and never arranged the dinner. The other staff went above and beyond and arranged dinner reservations. I would definitely go back but I would spend extra money and get an ocean view. You only live once.
Stayed 4 nights in Nov 2024

10/10 Excellent

James, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third time here and just as great as last 2 times
Stayed 9 nights in Jan 2025

8/10 Good

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It’s a GORGEOUS resort. Built into the side of a mountain, so if you can’t walk up/down steep inclines this is not the resort for you. The all inclusive price is crazy expensive. You really need to be drinking a lot to get your money’s worth and/or eating at the steakhouse every night (which is excellent) esp bc bfast is all you can eat for all. The service in some of the other restaurants needs to be improved. Ordering lunch from the beach—also an area for improvement (a couple days it took us 1.5-2 hours to receive our food (which makes it really hard to take advantage of the all inclusive food). We never got wash cloths in our room; no fresh towels one day, no shower mat a few days. Room light started flashing so I kept it on do maid would see it needed to be fixed—it wasn’t. One day our door was left a jar! Our kids had a roll out in their room— never got blankets for it. Their phone didn’t work. This was after they had to be moved twice. Charging the room is on the honor system (as are many resorts) and there were over $600 of someone else’s charges on our room. I called resort day before arrival to ask about shuttle from airport (it’s a 1.5 hr drive to resort). They confirmed they had one and set it all up for us. But forgot to tell us it cost $125 for 4 people each way. We were there for NYE. The entertainment, food and fireworks were TOP NOTCH! This was a great experience and our teens had an amazing time but if you’re on a budget, look elsewhere.
Stayed 7 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, very nicely maintained, an abundance of helpful staff and the food was outstanding (notable for all-inclusive)!
Stayed 4 nights in Dec 2024

6/10 Okay

Kerwyn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

Bridget

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel, especially for the price. It is certainly not 4 stars. There is a general disorganization and lack of communication from management. We had a long wait when we arrived for our room. Then despite requesting it a week before the trip there was no crib in our room. After requesting it again at 5pm it was still not there when we returned from dinner. At 8pm we finally got the toddler to sleep in our one bed. At 9:30pm housekeeping knocked with towels, still no crib. 10pm they knocked again with towels we didn't need. At 10:40pm the crib finally arrived. Totally unacceptable. Rooms in general were not clean, floors were sandy on arrival, we never got fresh hand or face towels replenished. Only got cold water to drink in our room a few nights. The room in general was just very old and dirty, not maintained. The beach and main part of the hotel was very nice and we enjoyed days at the beach. Food was also great and 4 stars, but trying to make reservations was hard, wish I knew to make them before we arrived.
Stayed 7 nights in Dec 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and delicious food
Stayed 3 nights in Nov 2024