See all properties
Save

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Property class: 4.5

Photo gallery for Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Two people sitting by a swimming pool with a mountain backdrop.
A breakfast table with a glass of orange juice, a bowl of fruit, and a white pitcher, set against a scenic mountain and lake view.
A multi-story hotel with a curved facade, balconies, and a landscaped courtyard with palm trees.
A couple relaxing on a pebble beach with a view of the sea and mountains.
A buffet with a variety of food items and beverages, a seating area with chairs, and a large window offering a view of the outdoors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Via Confalonieri, 8, Riva del Garda, TN, 38066
  • Place, Porto San Nicolo
    ‪5 min walk‬
  • Place, Congress Centre
    ‪14 min walk‬
  • Place, La Rocca
    ‪17 min walk‬

Room options

View all photos for Standard Double or Twin Room, Balcony

A hotel room with a bed, bedside tables, a TV, a balcony with curtains, and a view of the outdoors.

Standard Double or Twin Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

A hotel room with a large bed, a TV, a desk with a chair, a table with a glass of wine, and a view of a mountainous landscape through the window.

Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, Balcony

A modern hotel room with a sofa, two chairs, a small round table with a vase and fruit, and a bed.

Suite, Balcony

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppia Junior Suite Deluxe, terrazza

A modern hotel room with a large bed, a small table with a bottle and glasses, a chair, and a wooden floor.

Doppia Junior Suite Deluxe, terrazza

  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Balcony

A modern hotel room with a wooden panel wall, a large flat-screen TV, a round coffee table, two chairs, and a large window with curtains.

Junior Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace

A modern hotel room with a large bed, a TV, a minibar, and a view of the outdoors.

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room...

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Double or Twin Room...

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, wooden paneling on the walls, a bedside table with a lamp, and a chair.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

About the area

Riva del Garda

A luxury stay in Riva del Garda awaits you at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. Within just a 10-minute stroll, you'll find Porto San Nicolo and Spiaggia dei Sabbioni. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. .In the area of this 4.5-property class Riva del Garda hotel, you'll find Limone Sul Garda Harbour.

What's nearby

  • Porto San Nicolo - 5 min walk - 0.4 km
  • Old Ponale Road Path - 14 min walk - 1.2 km
  • Congress Centre - 14 min walk - 1.2 km
  • Fraglia Vela Riva - 16 min walk - 1.4 km
  • La Rocca - 17 min walk - 1.5 km

Getting around

  • Mori Station - 31 min drive

Restaurants

  • ‪The One - Restaurant Café - ‬11 min walk
  • ‪Pizzeria Sud - ‬2 min walk
  • ‪Gelateria Flora - ‬3 min walk
  • ‪Ristorante Mediterraneo - ‬15 min walk
  • ‪Punta Lido bar gelateria - ‬12 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

As a guest of Hotel Kristal Palace - Tonelli Hotels - Adult Friendly, you'll find a seasonal outdoor pool, a hot tub, a fitness centre, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. Self parking is free.

This 4.5-star Riva del Garda hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

A multi-story hotel with a well-lit exterior, outdoor seating area with tables and chairs, and a visible sign reading "HOTEL AVOY PALACE".
Hotel Savoy Palace - Tonelli Hotels
Riva del Garda
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 222 reviews
The price is AU$179
includes taxes & fees
15 Nov - 16 Nov
Hotel Savoy Palace - Tonelli Hotels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Piano
  • Seasonal outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT022153A1D23YIUWX

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 13 May and close on 23 September.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Kristal Palace
Kristal Palace Tonelli
Hotel Kristal Palace TonelliHotels Riva del Garda
Kristal Palace Tonelli Hotels Riva del Garda
Kristal Palace Tonelli Riva del Garda
Tonelli Hotels
Kristal Palace Tonelli Hotels Hotel Riva del Garda
Kristal Palace Tonelli Hotels Hotel
Hotel Kristal Palace TonelliHotels
Kristal Palace TonelliHotels
Hotel Kristal Palace TonelliHotels
Hotel Kristal Palace Tonelli Hotels Adult Friendly
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel

Frequently asked questions

What is the cancellation policy at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly has a free self car park.

Are there any beaches close to Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly is a short 8-minute walk from Spiaggia dei Sabbioni. Fun beach activities include windsurfing, kayaking and sailing.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a pool?

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May 13 to September 23.

Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly family-friendly?

No, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly is an adults-only property.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly serve breakfast?

You bet, free buffet breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

No, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

No, pets are not allowed.

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 110 reviews
Rating 8 - Good. 27 out of 110 reviews
Rating 6 - Okay. 5 out of 110 reviews
Rating 4 - Poor. 1 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of few hotels in the world that I would love to go back to! Excellent service, amazing rooftop with pool and bar and best breakfast ever! Live music at the rooftop every night with amazing view of the lake and mountains.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with very good food
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, friendly staff, nice rooftop pool, nightly entertainment
Stayed 9 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The fan was working but it wee much cooler simply by opening the windows.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning hotel with amazing staff! Great service!
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Good food. Clean new rooms.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Terribly stained carpets & walls. This hotel needs serious maintenance
Stayed 3 nights in Jun 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cons: the dinner was so bad I had to take away a star. It was $40pp for a tasting menu, and I couldn’t believe how bad the food was. It was like the blandest microwaveable meal I’d ever tasted. We ate dinner offsite the rest of our trip. For breakfast, I watched them fill the water dispenser from the tap. Then when I tried to order tap water later on they told me that wasn’t allowed and I had to buy water bottles. That feels very wasteful to me when it’s apparent the water is fine since they serve it to guests. Pros: the view from the rooftop was fantastic, rooms have AC and were clean. Great breakfast selection. Lunch was pretty good. The drinks were okay but pricier for the area.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Fantastic!!

The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toppklass! Enkelt att parkera. Vi bokade ett rum med egen terrass. Personalen var väldigt service-minded, och samtidigt professionella. Frukosten var 10/10! Skulle gärna bo här igen!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lämmin vastaanotto, hyvä huone ja parveke. Rooftop Bar upea auringonlaskun katseluun ja trubaduurin kuunteluun.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frukosten hade lite mer att önska.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fornøyd med oppholdet
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Un Excelente Hotel en un Increíble Lugar y Ubicacion
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig hotel men med flere ikke i top mål. Rengøring var ikke det bedste, der var spindelvæv på værelset. Tapet hang løs. Flink personale med få undtagelsen. .
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Die Damen und das Serviceteam waren wirklich freundlich und professionell. Auf der Homepage wird allerdings beworben, das die Poolbar von 0800 - 2400 Uhr offen sei, aber Fehlanzeige. Diese Bar wird nur an Wochenenden abends geöffnet. Wenn es beworben wird sollte man doch dies auch einhalten oder anders Bewerben. Achtung, Hotelzimmertüren prüfen ob diese auch wirklich verschießen. Zimmer 403 war dem nicht so. Wir mussten kräftig zuziehen oder auch von innen zudrücken das diese auch wirklich verschlossen war. Selbiges Zimmer die Toilettenspülung war nur einseitig nutzbar und der Toilettenpapierhalter war lose. Alles wurde an der Rezeption angezeigt. Kleiner Tipp für die Rezension, für Fahrer von E-Autos wenn das Auto voll ist oder nicht geladen wird, ist das kein Dauerparkplatz. Zwei Ladepunkte sind vorhanden. Die Tiefgarage ist eng und kostet 10€, lohnt sich aber da des Laden kostenlos ist. (Zwischen 7 und 11Kw) Trotz allem ein gutes Hotel.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Sehr freundliches Personal. Preis/Leistungsvehältnis nicht so gut.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Hotel mit einem erstklassigen Service in sehr guter Lage. Super Zimmer, sehr sauber, herrlicher Ausblick, tolles Essen und mega Personal. Das Auto konnten wir kostenfrei innerhalb der Anlage parken. Jederzeit wieder!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional and relaxed service

Mycket bra service. Alla var hjälpsamma, kunniga och professionella, men på ett avslappnat och personligt sätt.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes und sauberes Hotel

Schöne und zentrale Lage. Der Poolauf dem Dach des Hotels ist sehr schön.
Stayed 2 nights in Sep 2024