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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Reception
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Room service
The current price is AU$283
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Green
    ‪1 min walk‬
  • Colombo City Centre
    ‪3 min drive‬
  • Bally's Casino
    ‪3 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, Tower

Minibar, in-room safe, desk, laptop workspace

Room, Tower

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for House

Minibar, in-room safe, desk, laptop workspace

House

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 137 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours | Living room

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 203 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Tower

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony, Tower

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 92 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 169 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 111 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours | Private kitchen

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Blackout curtains
Separate bath and shower
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Colombo

A luxury stay in the heart of Colombo awaits you at ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Within steps you'll find Galle Face Beach and Galle Face Green. Highlights at this hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .Ahasa is the hotel's own bar. Enjoy the outdoor swimming pool and kids' swimming pool. Business amenities include meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and spa services. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free valet parking. .Places within a 5-minute walk of this 5-property class Kompannaweediya hotel include One Galle Face and Beira Lake.

What's nearby

  • Galle Face Green - 1 min walk - 0.1 km
  • Nawaloka Hospital - 18 min walk - 1.5 km
  • Colombo City Centre - 3 min drive - 2.4 km
  • Pettah Market - 3 min drive - 2.6 km
  • Bally's Casino - 3 min drive - 3.0 km

Getting around

  • Colombo Fort Station - 8 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 43 min drive

Restaurants

  • ‪Bombay Borough - ‬2 min walk
  • ‪The T-Lounge & Bar By Dilmah - ‬2 min walk
  • ‪The Pizza Bakery - ‬3 min walk
  • ‪The Manhattan Fish Market - ‬2 min walk
  • ‪British Pub Colombo - ‬3 min walk

About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Luxury hotel with 4 restaurants and full-service spa
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers its guests a full-service spa, an outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury ITC Ratnadipa, a Luxury Collection Hotel, Colombo. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Colombo hotel.

  • 352 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ahasa
  • Avartana
  • Indian Ocean Pavilion
  • Peshawri
  • Yi Jing

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (183 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout

Renovations and closures

The following facilities or services will be unavailable from February 5 2025 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

Frequently asked questions

What is the cancellation policy at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

As of 25 Apr 2025, prices found for a 1-night stay for 2 adults at ITC Ratnadipa, a Luxury Collection Hotel, Colombo on 26 Apr 2025 start from AU$282.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

Yep, ITC Ratnadipa, a Luxury Collection Hotel, Colombo has a free self car park and free valet parking.

Are there any beaches close to ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

Yep, ITC Ratnadipa, a Luxury Collection Hotel, Colombo is a short 1-minute walk from Galle Face Beach.

Is there a spa on site at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

Yep, Kaya Kalp- The Royal Spa is available for guests.

Does ITC Ratnadipa, a Luxury Collection Hotel, Colombo have a pool?

ITC Ratnadipa, a Luxury Collection Hotel, Colombo has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. One of the swimming pools will be unavailable from February 5 2025 to April 30 2025 (dates subject to change).

What luxury perks are available at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

ITC Ratnadipa, a Luxury Collection Hotel, Colombo features a full-service spa, an outdoor pool and 4 restaurants.

What makes ITC Ratnadipa, a Luxury Collection Hotel, Colombo a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at ITC Ratnadipa, a Luxury Collection Hotel, Colombo.

Is ITC Ratnadipa, a Luxury Collection Hotel, Colombo family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that ITC Ratnadipa, a Luxury Collection Hotel, Colombo is a hit with families.

Does ITC Ratnadipa, a Luxury Collection Hotel, Colombo serve breakfast?

Yep, complimentary buffet breakfast is offered daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

No, ITC Ratnadipa, a Luxury Collection Hotel, Colombo does not offer an airport shuttle service.

Is there a bar or restaurant at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone? One of the bars/lounges will be unavailable from February 5 2025 to April 30 2025 (dates subject to change).

What time are check-in & check-out at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?

No, pets and service animals are not allowed.

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 62 reviews
Rating 8 - Good. 8 out of 62 reviews
Rating 6 - Okay. 3 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, would definitely come back
Stayed 2 nights in Jan 2025

4/10 Poor

Sugunalan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Kayaruban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing. Clean and service on point

Loved everything about it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandhya

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and stay. Felt pampered. Dinetma, Akhilaa, Anjalee, Gayan (dining) and Thushara (dining) were my stars who made my stay extra pleasant and comfortable. couple others need some training, which is why I reduced the stars there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rohan

Liked: Amenities
Excellent property for good value
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2025

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Colombo stay

Very good rooms.with great views from tower. Good location. Good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff were great to deal with, very hospitable and friendly and offered assistance at all times. Food options were to a very high standard!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fathima

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, It's a bit awkward when using the toilet because it's transparent glass, When my husband is taking a shower 🛁 he can see me when I was using the toilet, That's the only thing I struggled with, otherwise everything was fine,
Stayed 2 nights in Nov 2024

10/10 Excellent

Gokulan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality from staff and beautiful hotel and location
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yang Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
Stayed 1 night in Oct 2024

10/10 Excellent

VISUVANATHAN K, Naperville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with all the facilities. Lot of dining option , View of the hotel. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

ketharanathan

Stayed 3 nights in Sep 2024

10/10 Excellent

ketharanathan

Stayed 1 night in Sep 2024

10/10 Excellent

ketharanathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby and rooms , was a great experience.
Stayed 2 nights in Sep 2024

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Far too expensive for what you’re provided.

Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Service staff needs more professional training

The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeyashankar

Stayed 1 night in Jun 2024

2/10 Terrible

Sugath

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience at ITC Colombo - Avoid! I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal. The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored. To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service. Save your money and stay elsewhere!
Stayed 1 night in Jun 2024