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3.7 out of 5

"Beautiful location and felt like you were definitely away at a resort " More

By a verified traveller on Tue 05 Jan 2021

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Hotel Description

A family-friendly stay in Coffs Harbour awaits you at Charlesworth Bay Beach Resort. Within a 20-minute stroll, you'll find Big Banana Fun Park and Diggers Beach. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa, and a golf course.

Furnished balconies or patios, flat-screen TVs, and coffee/tea makers are featured in all 52 individually furnished rooms. In-room dining is easy with amenities like refrigerators and microwaves. Hair dryers, irons/ironing boards, and free toiletries are also available. Housekeeping is available once per stay.

The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, spa tub and kids' swimming pool plus access to surfing/boogie boarding. Other amenities include a coffee shop/café, massage/treatment rooms, and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Coffs Harbour hotel, you'll be 2.8 km (1.8 mi) from Park Beach and 4.9 km (3 mi) from Dolphin Marine Magic.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$142* Per night/room 27 Jan. - 28 Jan.

Two Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Studio – Free Wifi

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Charlesworth Bay Beach Resort ratings based on 133 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Charlesworth Bay Beach Resort

Everyone (103) Couples (14) Business (2) Family (15)
2 out of 5
Stains on pillow case, sheets and carpet old and grotty. Parked way too far from the room after checking in late and in the dark. Quite disappointing

Posted by , from Caloundra on 15 Jan. 2021

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5 out of 5
Beautiful location and felt like you were definitely away at a resort

Posted by , from Franklin Tasmania on 5 Jan. 2021

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3 out of 5
Customer service was good and Resort was also well managed. The only problem we had was that mattress were way passed their use by date. It was difficult to sleep on hard springs.

Posted by on 5 Jan. 2021

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4 out of 5

Posted by on 24 Dec. 2020

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4 out of 5
Property getting a bit tired, wood chipping and wearing in rooms. Set up of resort takes a bit to get used to, have to pick the correct stairs to get to your room etc. pool area closed due to COVID-19 however main resort pool still open. Nice walking track near by.

Posted by , from NSW on 27 Oct. 2020

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3 out of 5
The experience was odd from start to finish. We couldn’t really work out how Charlesworth Bay Beach Resort were calling themselves a “resort”. It seemed to be a few rooms within the Pacific Bay Resort. No signage anywhere. No reference to the “resort” anywhere. Impossible to find. No staff. And that’s all before you get inside the dated half renovated apartments... potentially awesome, right on the beach but missing the mark. 6/10.

Posted by , from NSW Austrslia on 8 Aug. 2020

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Comment from Hotel Management

10 Aug. 2020 by Laura

Thank you for your feed back. We are Self Check in Resort, we don't have a manned reception however our manager lives on site and is available to assist guests on arrival or during their stay. Prior to you stay we send out details of the Resort and the Express Check in. Kind Regards Laura

3 out of 5
Resort land and pools were beautiful. The room was in poor condition. Shower was very weak and heater did not work.

Posted by , from Brisbane on 8 Jul. 2020

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Comment from Hotel Management

11 Jul. 2020 by Laura

Hi Jorgia, Thank you for your feed back, we are very fortunate to located on such lovely grounds. Our manager lives on site and would of been happy to address these issues during you stay or alternatively looked at putting you into another room. Kind Regards Laura

4 out of 5
The place was immaculate, from the room we stayed in to the grounds, pools, and facilities. There was nothing I didn’t like.

Posted by , from Forster on 9 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Laura

HI Glenn, thank you for your feed back. We are glad you enjoyed your stay. Kind Regards Laura

3 out of 5
The stairs up to the unit were annoying. Tge internal doors need replacing

Posted by , from Sydney on 6 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Laura

Thanks for staying with us. We appreciate your feedback!

3 out of 5
The room was in need of a good dusting. The bathroom was needing repair.

Posted by , from Wollongong on 4 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Laura

Hi Mark, Thank you for your feed back. I'm sorry to hear that you room didn't meet your expected standards. We have a manager that lives on site who would of been happy to address these issue during your stay. We have spoken with our housekeeping staff. Kind Regards Laura

About the Charlesworth Bay Beach Resort

Location 10 Bay Drive, Coffs Harbour, NSW 2450

Property Features

As a guest of Charlesworth Bay Beach Resort, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A children's pool, a spa tub, and a terrace are also featured at the family-friendly Charlesworth Bay Beach Resort. Limited free parking is available on a first-come, first-served basis. This 4-star Coffs Harbour hotel is smoke free.

  • 52 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Coffs Harbour, NSW (CFS) (8.1 km / 5 mi)
  • Train station: Coffs Harbour Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Charlesworth Bay Beach Resort offers 52 accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided once per stay.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

Charlesworth Bay Beach Resort has a restaurant on site.

Spa Services

  • Number of treatment rooms 2
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

There is no front desk at this property. Guests will receive an email with check-in instructions and lockbox information prior to arrival. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Guests will receive an email with check-in information and lockbox information prior to arrival. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Private entrance
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per night (rates may vary)
  • Crib (infant bed) fee: AUD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Bay Terraces Hotel Coffs Harbour
  • Pacific Bay Terraces Hotel
  • Pacific Bay Terraces Coffs Harbour
  • Pacific Bay Terraces
  • Charlesworth Bay Beach Resort Coffs Harbour
  • Charlesworth Bay Beach Coffs Harbour
  • Charlesworth Bay Beach
  • Charlesworth Bay Coffs Harbour
  • Charlesworth Bay Beach Resort Hotel
  • Charlesworth Bay Beach Resort Coffs Harbour
  • Charlesworth Bay Beach Resort Hotel Coffs Harbour
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.