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3.7 out of 5

"Excellent well kept landscaped grounds with lakes ,swimming pool golf course and excellent restaurant " More

By a verified traveller on Sat 28 Jul 2018

Hotel Description

A family-friendly stay in Coffs Harbour awaits you at Charlesworth Bay Beach Resort. Within just a 15-minute stroll, you'll find Diggers Beach and Big Banana Fun Park. Highlights at this beach hotel include 3 outdoor swimming pools, a full-service spa and a golf course.

Furnished balconies or patios, flat-screen TVs and coffee/tea makers are featured in all 52 rooms. Fridges and microwaves make in-room dining convenient. Hairdryers, irons/ironing boards and free toiletries are also available. Housekeeping is available once per stay.

For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 3 outdoor tennis courts, kids' club and spa tub plus access to surfing/boogie boarding. Added amenities include a kids' swimming pool, a coffee shop/café and massage/treatment rooms. There's also the convenience of free self parking.

With a stay at this 4-star Coffs Harbour hotel, you'll be 2.9 km (1.8 mi) from Park Beach and 4.5 km (2.8 mi) from Dolphin Marine Magic.

Standard Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$136 per night

Two Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Studio – Free Wifi

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Charlesworth Bay Beach Resort ratings based on 107 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Charlesworth Bay Beach Resort

Everyone (94) Couples (7) Business (2) Family (4)
3 out of 5

Posted by on 11 May 2019

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3 out of 5
The gardens and outside grounds of the property were lovely. Inside the room was not lovely. The room and furnishings were old and tired. It was still a bit dusty in places and the most frustrating thing was my phone could not get any service at all in the room. Wifi did not seem to be included. There was a small note saying you had to pay for Wifi. There was no phone in the room so we could not contact anyone. There was no reception and I could not phone the mobile contact we had to arrange to pay for Wifi because I could not phone using my mobile. It is a shame because the location and gardens were very nice. A lot of effort has gone in to the outside grounds but the rooms look like they are from the 1980s.

Posted by on 22 Apr. 2019

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5 out of 5

Posted by on 21 Apr. 2019

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4 out of 5
Super friendly and helpful staff, beautiful natural surroundings and close to the beach, large well equipped rooms

Posted by on 4 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Katie

Hi There, Thank you for providing us with some feedback. I'm so glad that you had a great stay with us! We work hard to give guests a top notch experience and I'm so happy to hear that we hit the mark with your stay! We look forward to welcoming you back in the near future! Have a wonderful day! Kind Regards

5 out of 5
Great location & loved the balcony that overlooked the ocean

Posted by on 28 Feb. 2019

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Comment from Hotel Management

3 Mar. 2019 by Katie

Hi there, Thank you so much for your lovely review! I'm so happy you enjoyed the location at our beautiful resort. We really do have spectacular views from some of our rooms! We look forward to welcoming you back in the future. Have a wonderful day Kind Regards

4 out of 5
We have always loved this resort for its tranquillity, restaurant and quality of accommodation for an overnight stay. Everything remains very comfortable and the restaurant excellent. The water dragons are an interesting addition to the experience. We prefer to stay here on each occasion we drive from Sydney to the Gold Coast. The current owners are on the ball and very efficient in handling bookings.

Posted by on 22 Feb. 2019

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Comment from Hotel Management

27 Feb. 2019 by Katie

Hello, Thank you so much for taking the time to provide us with some really positive feedback. I'm so happy you continuously return to our resort and thoroughly enjoy the time you spend here. We are very lucky to have guests like you. We look forward to welcoming you back soon! Have a fantastic day. Kind Regards

3 out of 5
Good position but very hard to find. Had to lug bag up 6 flights of stairs Very difficult to find. Map inadequate. Lock up key box did not unlock Door to deck would not open. But courteous help did arrive

Posted by on 15 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by Katie

Hi There, Thank you for providing us with some feedback. I do apologise that you had some difficulties finding the room but I'm glad our staff came to your assistance. I would kindly ask in the future that you bring any issues to management on arrival so it can be rectified in a timely manner. We would have been happy to help with any issues with the lock box and doors that you experienced, or move you to another room without stairs. I do apologise you had these problems though. Please remember we are only ever a phone call away. We hope you will return again in the near future and we will do whatever we can to make your next stay more enjoyable. Have a lovely day. Kind Regards

4 out of 5
The hotel is poorly signed and when we arrived thought we had gone to Pacific bay hotel . we drove around for about an hour and then looked for our room poor signage for another hour so checkin was terrible The room was pleasant and the pool good

Posted by on 29 Jan. 2019

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Comment from Hotel Management

7 Feb. 2019 by Katie

Hi There, Thank you for taking the time to review your stay with us. I do apologise you had difficulty finding your room. For this reason we send out detailed instructions regarding the location to your room, explaining we are located in Pacific Bay Resort. We understand that the resort is quite large and signage is confusing, but please remember that we are only a phone call away. All managers live on site and we are more than happy to give you more direction if you arrive and are still confused. I'm very glad to hear you were able to enjoy your time once you found your room and I do apologise you had some difficulties. Next time you stay with us please phone on arrival and we would be more than happy to take you directly to your room. Have a lovely day! Regards

5 out of 5
Great location comfortable bed easy access to room from car park wifi

Posted by on 23 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Katie

Hi there, Thank you for the awesome review! I'm so glad you enjoyed the location, bed and access to your room! Please come back and see us again soon! Have a lovely day. Regards

5 out of 5
Very clean and comfortable. Great facilities and so quiet.

Posted by , from Adelaide Australia on 21 Jan. 2019

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Comment from Hotel Management

5 Feb. 2019 by Katie

Hi K on, Thank you for taking the time to review your stay with us. We appreciate your kind feedback and were so pleased to hear you enjoyed your stay. We look forward to welcoming you back soon! Have a lovely day. Regards

About the Charlesworth Bay Beach Resort

Location 10 Bay Drive, Coffs Harbour, NSW 2450

Property Features

As a guest of Charlesworth Bay Beach Resort, you'll find a full-service spa, a golf course, and 3 the outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A kid's pool, a hot tub, and a BBQ are also featured at the family-friendly Charlesworth Bay Beach Resort. Limited free parking is available on a first-come, first-served basis. This 4-star Coffs Harbour hotel is smoke free.

  • 52 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Express check-in
  • Express check-out
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Outdoor tennis courts - 3
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Coffs Harbour, NSW (CFS) (8.1 km / 5 mi)
  • Train station: Coffs Harbour Station (5.6 km / 3.5 mi)
  • Parking: Free self parking

Room Amenities

Charlesworth Bay Beach Resort offers 52 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Housekeeping (once per stay)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Charlesworth Bay Beach Resort has a restaurant on site.

Spa Services

  • Number of treatment rooms 2
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation.

Guests will receive an email with special check-in instructions, lock box codes, and related information prior to their arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 5 per night (rates may vary)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Bay Terraces Hotel Coffs Harbour
  • Pacific Bay Terraces Hotel
  • Pacific Bay Terraces Coffs Harbour
  • Pacific Bay Terraces