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Mayaland Hotel & Bungalows

4.5 star property

Photo gallery for Mayaland Hotel & Bungalows

Garden
Garden view
Lobby
3 restaurants; breakfast, lunch and dinner served
Bungalow (Mayan)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Place, Court of the Thousand Columns
    ‪5 min walk‬
  • Place, Pyramid of Kukulkan
    ‪7 min walk‬

Room options

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan)

Studio Suite (Mayan)

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Bungalow (Mayan)

Bungalow (Mayan)

Bungalow (Mayan)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Chichen Itza

A luxury stay in Chichen Itza awaits you at Mayaland Hotel & Bungalows. Within just a 10-minute stroll, you'll find Pre-Hispanic City of Chichen-Itza and Court of the Thousand Columns. Highlights at this family-friendly resort include 3 restaurants, 3 outdoor swimming pools and 3 bars/lounges. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, SALON CATHERWOOD, is open for lunch. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Chichen Itza resort, you'll be 0.7 km (0.5 mi) from Pyramid of Kukulkan and 3.1 km (1.9 mi) from Cenote Ik kil.
View more Resorts in Chichen ItzaOpens in a new window

What's nearby

  • El Caracol - 1 min walk - 0.0 km
  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 km
  • Court of the Thousand Columns - 5 min walk - 0.5 km
  • Pyramid of Kukulkan - 7 min walk - 0.6 km
  • Red House (El Chichanchob) - 10 min walk - 0.9 km

Restaurants

  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive
  • ‪Taco Maya - ‬11 min walk
  • ‪Hacienda Xaybe'h D'Camara - ‬6 min drive
  • ‪La Gran Chaya - ‬7 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 March 2026 to 31 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayaland Hotel & Bungalows

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 247 to 295 for adults and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Frequently asked questions

What is the cancellation policy at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mayaland Hotel & Bungalows?

Yep, Mayaland Hotel & Bungalows has a free self car park.

Is there a spa on site at Mayaland Hotel & Bungalows?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Mayaland Hotel & Bungalows have a pool?

Mayaland Hotel & Bungalows has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows features 3 outdoor pools, 3 restaurants and 3 bars.

What makes Mayaland Hotel & Bungalows a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mayaland Hotel & Bungalows.

Is Mayaland Hotel & Bungalows family-friendly?

You bet! With amenities such as babysitting services and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Mayaland Hotel & Bungalows is a hit with families.

Does Mayaland Hotel & Bungalows serve breakfast?

Sure does, full breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mayaland Hotel & Bungalows?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mayaland Hotel & Bungalows?

Yep, Mayaland Hotel & Bungalows has 3 restaurants.

What time are check-in & check-out at Mayaland Hotel & Bungalows?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mayaland Hotel & Bungalows?

No, pets and service animals are not allowed.

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carlene

The hotel was very nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

FANY

Liked: Cleanliness, amenities, property conditions & facilities
The people is very friendly, good service, I very happy with staying in this hotel I completely recomend this hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Everything - the room, the staff, the food, the pool, the grounds - was excellent. We stayed here 30 years ago and loved it. I do wish they would reopen the entrance to the ruins that is on the grounds though!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Chele

Liked: Cleanliness, staff & service, amenities
Staff was excellent, room was large, very clean and comfortable. View of the Observatory is superb. Every meal at the restaurant was delicious.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Thami

Liked: Cleanliness, staff & service, amenities
Fantastic location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Clean room, 5 min drive to ruins., hotel is an old hacienda
Stayed 1 night in Feb 2026
Verified

8/10 Good

Holly

Liked: Cleanliness
Disliked: Property conditions & facilities
This hacienda style hotel has lovely grounds and great location but needs a lot of maintenance and upgrades to merit its 4.5 rating.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Danyel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay . Wonderful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FANY

Liked: Cleanliness, property conditions & facilities
very good service, very friendly and very clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Super hospitable staff, excellent service and concierges that really went above and beyond. It felt a lot like those classic old traditional hotels—which is consistent since Mayaland is one of the first at Chichen Itza and has a long history of catering to a star-studded array of guests on the past.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great I love the historic atmosphere The restaurant is amazing
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, peaceful and elegant hotel, that clearly had a story history with many dignitaries and movie stars having stayed there in the past. The room was large and very clean with the exception of some strange fragments of something maybe from the ceiling in the tub. We really enjoyed the restaurant and the pool. There is a spectacular collection of peacocks roaming around by the restaurant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice, view of the Mayan observatory and sunset breathtaking, and service exceptional.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

beth

Liked: Cleanliness, property conditions & facilities
Awesome view of Mayan ruins
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. You feel like you are in the jungle.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Maya land is always a cut above 5 star plus Be sure to book early it is always Full
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
We loved our stay at Mayaland - huge room with balcony overlooking the Chitchen Itza observatory. Yes some of the resort needs updating (work is underway but wasn’t an issue) but the place oozes charm and character and the history of building is felt everywhere. Shame that the entrance to Chitchen next to the hotel is closed at present but the free shuttle was great.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
No hot tub
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service
Disliked: Amenities
Still don’t have the full amenities since they last opened but we still had an amazing time. The property has so much potential to be very luxurious. The staff was great (they provided us a tour to Chichen itzá and transportation) and we really enjoyed the drinks at the bar and the food at the restaurant!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful area to sit. Pool was too cold to swim.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Angel

Liked: Property conditions & facilities
Room had some little flies in the bathroom but they were addressed fast. They were very friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
The staff is really nice and friendly. The place was very nice. Very close to future. Nisa and I loved the view to the Ruin
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Sraff was amazing. Hotel and room very nice and so much history.
Dining area
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gregg

Liked: Cleanliness, staff & service, amenities
The staff is courteous and the grounds are intriguing. You can tell it was once an amazing place. But it’s fallen into quite a bit of disrepair. Also the private entrance to the ruins no longer exists. We stayed in the “modern” building. Our room had the tv removed, but the wall brackets for it were still on the wall. The room came with a nice soaking tub for two, which was nice. If they’d removed the brackets and patched the walls it would have been fine. The hotel common areas are better cared for. The restaurant is very nice. So it’s an odd mix of beauty, bits of luxury, and neglect, but nothing unsafe or dirty. I’d stay again.
Stayed 1 night in Feb 2026