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Mayaland Hotel & Bungalows

Property class: 4.5

Photo gallery for Mayaland Hotel & Bungalows

Garden
3 restaurants, breakfast served
Lobby
Garden view
Bungalow (Mayan)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Km 120 Ctra Merida, Zona Arqueologica, Chichen Itza, YUC, 97844
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪1 min walk‬
  • Place, Court of the Thousand Columns
    ‪5 min walk‬
  • Place, Pyramid of Kukulkan
    ‪7 min walk‬

Room options

View all photos for Studio Suite (Mayan)

Studio Suite (Mayan)

Studio Suite (Mayan)

  • Garden view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Bungalow (Mayan)

Bungalow (Mayan)

Bungalow (Mayan)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

Superior Room, Balcony, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

Superior Room, Balcony, Resort View (Mayan Observatory View)

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Chichen Itza

A luxury stay in Chichen Itza awaits you at Mayaland Hotel & Bungalows. Within just a 10-minute stroll, you'll find Pre-Hispanic City of Chichen-Itza and Court of the Thousand Columns. Highlights at this family-friendly resort include 3 restaurants, 3 outdoor swimming pools and 3 bars/lounges. .A day of pampering can include massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, SALON CATHERWOOD, is open for lunch. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Chichen Itza resort, you'll be 0.7 km (0.5 mi) from Pyramid of Kukulkan and 3.1 km (1.9 mi) from Cenote Ik kil.
View more Resorts in Chichen ItzaOpens in a new window

What's nearby

  • El Caracol - 1 min walk - 0.0 km
  • Pre-Hispanic City of Chichen-Itza - 1 min walk - 0.1 km
  • Court of the Thousand Columns - 5 min walk - 0.5 km
  • Pyramid of Kukulkan - 7 min walk - 0.6 km
  • Red House (El Chichanchob) - 10 min walk - 0.9 km

Restaurants

  • ‪Pueblo Maya - ‬5 min drive
  • ‪La Palapa - ‬4 min drive
  • ‪Taco Maya - ‬11 min walk
  • ‪Hacienda Xaybe'h D'Camara - ‬6 min drive
  • ‪Chilam Balam - ‬8 min drive

About this property

Mayaland Hotel & Bungalows

At the very heart of the Chichen Itza archaeological park and boasting a separate entrance to the Mayan temple available only to its guests, this splendid compound is a prime accommodation choice for a truly unforgettable visit to Mexico. Hidden amidst an extensive lush garden, the main building is constructed in the style of times gone by and houses the lobby and reception area richly decorated with antiques, ceramics and potted plants. Built in the traditional Mayan style, the bungalows are constructed from wood, stone and marble from the local area and are topped with palm leaves. But their traditional exterior contains all the necessary amenities for a comfortable stay – from air-conditioning, to minibars and satellite TV.#The size of the lobby is 7 meters aroundly, and you can enjoy and relax in our seating area with a beautiful view of the arqueologic zone. And if you want something to drink you can go to the bar which is very near to this area. Any question about tourism places to visit you can ask to our concierge or in front desk area.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 247 to 295 for adults and MXN 247 to 295 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • DE ESPECIALIDADES
  • EL MURAL
  • SALON CATHERWOOD

Things to do

  • 3 outdoor pools
  • Ecotours
  • Shopping

Family friendly

  • 3 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1923
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 March 2026 to 31 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mayaland Hotel & Bungalows

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 247 to 295 for adults and MXN 247 to 295 for children
  • Airport shuttle fee: MXN 4980 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Bungalows Mayaland
Hotel Mayaland
Mayaland
Mayaland Hotel Bungalows Chichen Itza
Mayaland Bungalows Piste
Mayaland Hotel
Mayaland Hotel & Bungalows
Mayaland Hotel & Bungalows Piste
Mayaland Hotel Bungalows Piste
Mayaland Hotel Bungalows
Mayaland Bungalows
Mayaland Bungalows Chichen Itza
Mayaland Hotel Bungalows
Hotel Bungalows Mayaland
& Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Tinum
Hotel & Bungalows Mayaland Resort
Hotel & Bungalows Mayaland Resort Tinum

Frequently asked questions

What is the cancellation policy at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mayaland Hotel & Bungalows?

Yep, Mayaland Hotel & Bungalows has a free self car park.

Is there a spa on site at Mayaland Hotel & Bungalows?

There's no onsite spa, but this property does offer services like body scrubs and facials.

Does Mayaland Hotel & Bungalows have a pool?

Mayaland Hotel & Bungalows has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Mayaland Hotel & Bungalows?

Mayaland Hotel & Bungalows features 3 outdoor pools, 3 restaurants and 3 bars.

What makes Mayaland Hotel & Bungalows a romantic place to stay?

Couples dining and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mayaland Hotel & Bungalows.

Is Mayaland Hotel & Bungalows family-friendly?

You bet! With amenities such as babysitting services and 3 outdoor pools, as well as childcare services in the guestrooms, it's no surprise that Mayaland Hotel & Bungalows is a hit with families.

Does Mayaland Hotel & Bungalows serve breakfast?

Sure does, full breakfast is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mayaland Hotel & Bungalows?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mayaland Hotel & Bungalows?

Yep, Mayaland Hotel & Bungalows has 3 restaurants.

What time are check-in & check-out at Mayaland Hotel & Bungalows?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mayaland Hotel & Bungalows?

No, pets and service animals are not allowed.

Mayaland Hotel & Bungalows Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel had kind, friendly, accommodating staff. Our bedroom and bathroom were very spacious, and the large private terrace facing a beautiful natural setting was a big plus. We swam in two of the three pools onsite and loved their natural surroundings. The food from the restaurant was delicious. The only negative was that the water in both our bathroom shower and sink did not get warm. On our final morning, after running the hot water faucet for 10 or more minutes, we did get warmer -but not hot - water. It was a little chilly in the evenings and mornings, so warmer water for showering would have been appreciated. Otherwise, it was a nice experience in a lovely setting.
Stayed 2 nights in Jan 2026

10/10 Excellent

beth

Liked: Cleanliness, property conditions & facilities
Awesome view of Mayan ruins
Stayed 3 nights in Jan 2026

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful area to sit. Pool was too cold to swim.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
We loved our stay at Mayaland - huge room with balcony overlooking the Chitchen Itza observatory. Yes some of the resort needs updating (work is underway but wasn’t an issue) but the place oozes charm and character and the history of building is felt everywhere. Shame that the entrance to Chitchen next to the hotel is closed at present but the free shuttle was great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alfredo, Hawaiian Gardens

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. You feel like you are in the jungle.
Stayed 2 nights in Dec 2025

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful, historic property but inconsistent services and amenities. Grounds - lovely, intricately carved wood accents, lush gardens, Spanish-colonial architecture. Rooms - Spacious, comfortable beds, good AC. Large spa tub, but no bubble bath. No hair dryer or working TV in the rooms. Gorgeous leather-woven chairs but it's not easy to sit down and enjoy a meal bc chairs and table on the balcony are different heights. Restaurant - There's only 1 restaurant on the property, not 3. Food quality and service is variable. Too expensive for what you get, and there's a bit of nickeI-and diming that we haven't encountered at other resorts. Numerous food items on the menu were unavailable, which limited the selections. Amenities - Nice pool area, beautiful gardens. But several things noted on the hotel map are non-existent (i.e. a stable and horse area). There's a planetarium on site, which is pretty cool, but the projector needs a new bulb as images were pretty dim. Proximity - within sight of Chichen Itza, but not within walking distance with surrounding jungle and roads. It's about 10 minutes away by car, depending on traffic. Car service to airport - Terrible. Driver decided to take us on an unrequested scenic drive thru Valladolid rather than the direct route to the Cancun airport. Worse, he got lost in Valladolid, and my husband had to redirect him to the highway. Had we not caught on, we would have missed our flight. Not worth the hefty price we paid for this.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Travelled with family
Disliked: Amenities
No TV, room had an odor, shower not working.
Stayed 1 night in Dec 2025

10/10 Excellent

Danyel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay . Wonderful staff
Stayed 1 night in Dec 2025

8/10 Good

Angel

Travelled with family
Liked: Property conditions & facilities
Room had some little flies in the bathroom but they were addressed fast. They were very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Maya land is always a cut above 5 star plus Be sure to book early it is always Full
Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Still don’t have the full amenities since they last opened but we still had an amazing time. The property has so much potential to be very luxurious. The staff was great (they provided us a tour to Chichen itzá and transportation) and we really enjoyed the drinks at the bar and the food at the restaurant!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Sara, Santa Cruz

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice, view of the Mayan observatory and sunset breathtaking, and service exceptional.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, room comfort
The staff is really nice and friendly. The place was very nice. Very close to future. Nisa and I loved the view to the Ruin
Stayed 2 nights in Oct 2025

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Bruce, Homer

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is great I love the historic atmosphere The restaurant is amazing
Stayed 2 nights in Oct 2025

4/10 Poor

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location to Chichen Itza is great and we appreciated the tour guide and early ticket purchases arranged by the hotel to beat the queues. The staff were very helpful and friendly overall and there seems to be a lot of work going on across the resort. That said, I’m not sure why ratings for the hotel and rooms is so high amongst other guests. Despite having a superior room it was tired. The shower didn’t drain at all well so flooded the bathroom floor, there was no sound proofing and we could hear everything going on along the balcony outside and down in the gardens below. On the second morning before check out we had to endure 2.5 hours (8-10.30am) of someone chainsawing logs in the garden. The site seemed to have been hit by a storm or been allowed to fall into a state of disrepair as many of the chalets had thatched roofs that had fallen in. Maybe as we visited out of season it will all be fixed in time. Restaurant was ok with a range of options but after eating there a couple of times, options felt limited. Breakfast was expensive and not worth it as an add on.
Stayed 2 nights in Oct 2025

10/10 Excellent

deborah

Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kenneth, Seattle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only criticism is the bathroom in our suite is too open to the larger room.
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sraff was amazing. Hotel and room very nice and so much history.
Dining area
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful place. You feel like you descended in a different world, in the middle of the forest ( Yucatán moist forest). It is more beautiful than I imagined when I booked it. The staff in the reception and restaurant, absolutely sweet.
Stayed 1 night in Aug 2025

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service
excellent

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a visit to Chichen Itza. Very convenient location, amazing views. Super friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and restaurant service was great and we loved the view of the Caracol. Juan, William and other staff were superb as were the rest of staff. Enjoyed the fact that Pavarotti and other Celebrities like J-Lo stayed at this hotel. Some upgrades to shower, hot water, would be nice.
Stayed 2 nights in Mar 2023