Skip to main content
Beginning of main content
5.0 out of 5

"One of the best hotels that I have ever stayed in. " More

By a verified traveller on Tue 27 Sep 2016

Enter dates to see availability

Hotel Description

Shangri-la Hotel Chengdu places you in the heart of Chengdu, connected to a shopping center and 3.7 km (2.3 mi) from Tianfu Square. Highlights at this luxury hotel include 2 restaurants, 2 coffee shops/cafés, and an indoor swimming pool.

You can enjoy TVs with satellite channels, and all 593 rooms feature free WiFi, free wired Internet, and sitting areas. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. DVD players, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering can include body treatments and aromatherapy. The restaurant, Shang Palace, is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the 24-hour health club, spa tub, sauna, and kids' swimming pool. 32292 square feet (3000 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 5-star Jinjiang hotel include Sichuan University and within 30 minutes you'll find Taikoo Li.

Deluxe Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$123* Per night/room 6 Jul. - 7 Jul.

Horizon, Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Horizon, Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Shangri-la Hotel Chengdu ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-la Hotel Chengdu

Everyone (1)
5 out of 5
One of the best hotels that I have ever stayed in.

Posted by , from Surfers Paradise on 27 Sep. 2016

Was this review helpful to you?

Property Features

Shangri-la Hotel Chengdu offers its guests an indoor pool, a children's pool, a 24-hour health club, and a spa tub. There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Shangri-la Hotel Chengdu. Free self parking is available. This 5-star Chengdu hotel is smoke free.

  • 1 building
  • 593 guestrooms or units
  • 36 levels
  • 2 dining venues
  • 2 coffee shops
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chengdu (CTU-Shuangliu Intl.) (18.3 km / 11.4 mi)
  • Train station: South Railway Station (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Shangri-la Hotel Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

Shang Palace - This restaurant serves lunch and dinner.

Mooneys - Onsite restaurant.

Cafe Z - Onsite coffee shop.

Lobby Lounge - Onsite coffee shop.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 4
  • Body treatments
  • Aromatherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 408.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-la Hotel Chengdu

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Masks are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 145.75 per person (approximately)
  • Rollaway bed fee: CNY 408.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chengdu Shangri-la
  • Chengdu Shangri-la hotel
  • hotel Shangri-la Chengdu
  • Shangri-la Chengdu
  • Shangri-la Chengdu hotel
  • Shangri-la hotel Chengdu
  • Shangri La Chengdu
  • Shangri La Hotel Chengdu
  • Shangri La Chengdu
  • Shangri-la Hotel Chengdu Hotel
  • Shangri-la Hotel Chengdu Chengdu
  • Shangri-la Hotel Chengdu Hotel Chengdu

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.wotif.com/Chengdu-Hotels-Shangri-la-Hotel-Chengdu.h1580276-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Chengdu-Hotels-Shangri-la-Hotel-Chengdu.h1580276-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Chengdu-Hotels-Shangri-la-Hotel-Chengdu.h1580276-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.