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4.8 out of 5

"Good location, felt safe, comfortable, excellent window view " More

By a verified traveller on Tue 14 Nov 2017

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Hotel Description

A luxury stay in the heart of Chengdu awaits you at Intercontinental Residences Chengdu City Center. Within a 20-minute stroll, you'll find Tianfu Square and Sichuan Museum of Science and Technology. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool, and in-room kitchens.

All 360 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy washers/dryers, free WiFi, and free wired Internet. Kitchens come equipped with refrigerators and microwaves, and room service is also available. Nice touches include rainfall showerheads, bathrobes, and slippers. Separate bathtubs and showers, coffee/tea makers, and rice cookers are also available.

Enjoy the free kids' club and fitness center as well as access to free bike rentals. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4.5-star Jinjiang hotel include Chengdu City Sports Center and People's Park.

Deluxe Room, 1 King Bed (Residence)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$130* Per night/room 22 Jul. - 23 Jul.

Premier Room, 1 King Bed (Residence)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room (Residence)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Bedrooms, City View (Residence)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Room, 1 Bedroom (Residence)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room (Residence)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Intercontinental Residences Chengdu City Center ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Intercontinental Residences Chengdu City Center

Everyone (2) Family (2)
5 out of 5

A large comfortable room

Pros: Professional staffs, well installed facility, clean an d neat.
Cons: Some spots in floor could removed or clean up.
Location: Various restaurant around hotel, easy access shopping areas.
Good location, felt safe, comfortable, excellent window view

Posted by on 14 Nov. 2017

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Comment from Hotel Management

16 Nov. 2017 by reginald

Dear Al, Thank you so much for taking the time to let us know of your stay experience. We are so happy you has a great stay. Thanks also for your vote of confidence. Spot for floor was noted and improved.We will continue to do our very best for all our guests. Hope to see you again soon. Sincerely Reginald

5 out of 5
Pros: Everything
Cons: None
Location: Outstanding
Facilities: Top of the line; Value: Fantastic; Service: Flawless, Phenomenal; Cleanliness: Pristine;

Posted by , from Australia - QLD - Gold Coast on 9 Jan. 2014

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4 out of 5
Pros: Beds and air con
Cons: Trying to catch a taxi
Location: Perfect
Facilities: Home away from home; Value: Costly; Service: Professional; Cleanliness: Pleasant;

Posted by , from New Zealand - Wellington on 21 Jul. 2013

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5 out of 5
Pros: Big rooms
Cons: Food is very average
Location: relatively central
Facilities: Modern; Value: Fair price, its ok; Service: Go the extra mile; Cleanliness: Gleaming;

Posted by , from China on 6 Apr. 2013

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About the Intercontinental Residences Chengdu City Center

Location 111 Zhihui Street, Chengdu, Sichuan 610016

Property Features

Intercontinental Residences Chengdu City Center offers its guests an indoor pool, a fitness center, and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/café. There's an onsite business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 116 square feet (11 square meters). A library, a terrace, and a complimentary children's club are also featured at the luxury Intercontinental Residences Chengdu City Center. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.

  • 1 building
  • 360 guestrooms or units
  • 39 levels
  • 116 sq ft of conference space
  • 11 sq m of conference space
  • Dining venue
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shuangliu Intl. Airport (CTU) (17.2 km / 10.7 mi)
  • Train station: Chengdu Railway Station (5.6 km / 3.5 mi)
  • Metro station: Jinjiang Hotel Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Intercontinental Residences Chengdu City Center offers 360 air-conditioned accommodations with washers/dryers and laptop-compatible safes. 40-inch LCD televisions come with satellite channels. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Rice cooker
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The name of this property will be changing to InterContinental Residences Chengdu City Center as of 2020

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 136 for adults and CNY 68 for children (approximately)
  • Airport shuttle fee: CNY 400 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fraser Suites Chengdu
  • Intercontinental Residences Chengdu City Center Hotel
  • Intercontinental Residences Chengdu City Center Chengdu
  • Intercontinental Residences Chengdu City Center Hotel Chengdu

You should know

  • Intercontinental Residences Chengdu City Center offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.