The Hotel Chalet at The Choo Choo

4.0 star property
Beaux Arts hotel with bars/lounges and 24-hour front desk

Photo gallery for The Hotel Chalet at The Choo Choo

Luxury Suite
Frette Italian sheets, premium bedding, minibar, in-room safe
Reception
Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Breakfast available
The current price is AU$185
includes taxes & fees
26 May - 27 May

Explore the area

Map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪4 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Tennessee Aquarium
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

Deluxe Room (Sleeper)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite (MacArthur)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Chalet Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Chalet, 1 King Bed

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Chalet (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Chalet, 2 Queen Beds

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet, 2 Queen Beds

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Chalet, 1 King Bed

Highlights

Patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

The Hotel Chalet at The Choo Choo puts you in the heart of Chattanooga, steps from Chattanooga Choo Choo and within a 15-minute stroll of Chattanooga Convention Center. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The bistro, Elsie's Daughter, serves Fusion cuisine. The Caboose is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning to-go breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Downtown Chattanooga hotel include University of Tennessee at Chattanooga and Tennessee Aquarium.

What's nearby

  • Chattanooga Choo Choo - 4 min walk - 0.4 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • University of Tennessee at Chattanooga - 15 min walk - 1.3 km
  • Tennessee Aquarium - 3 min drive - 2.3 km
  • Chattanooga Zoo - 6 min drive - 3.5 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 20 min drive

Restaurants

  • ‪Nic and Norman's - ‬1 min walk
  • ‪The FEED Co Table & Tavern - ‬7 min walk
  • ‪Urban Stack - ‬7 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk

About this property

The Hotel Chalet at The Choo Choo

Beaux Arts hotel with bars/lounges and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square metres) and includes a conference centre. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 3200 sq ft of conference space
  • 297 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elsie's Daughter
  • The Caboose

Things to do

  • Bicycle tours
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (3,200 square foot of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults and USD 4.00 to 12.00 for children
  • Uncovered self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

What is the cancellation policy at The Hotel Chalet at The Choo Choo?

The Hotel Chalet at The Choo Choo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on 26 May 2025 start from AU$185.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel Chalet at The Choo Choo?

Yep, The Hotel Chalet at The Choo Choo has an uncovered self car park with in/out privileges for USD 18.00 per night. Onsite parking is limited (max 1 space per unit).

Does The Hotel Chalet at The Choo Choo have a pool?

The Hotel Chalet at The Choo Choo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What makes The Hotel Chalet at The Choo Choo a romantic place to stay?

Al fresco dining and romance packages, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Hotel Chalet at The Choo Choo.

Does The Hotel Chalet at The Choo Choo serve breakfast?

Sure does, to-go brekkie is served daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Hotel Chalet at The Choo Choo?

No, The Hotel Chalet at The Choo Choo does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel Chalet at The Choo Choo?

Yep, they've got a poolside bar and an onsite restaurant that serves Fusion cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hotel Chalet at The Choo Choo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Hotel Chalet at The Choo Choo?

Dogs are welcome at The Hotel Chalet at The Choo Choo, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 898 out of 1132 reviews
Rating 8 - Good. 148 out of 1132 reviews
Rating 6 - Okay. 55 out of 1132 reviews
Rating 4 - Poor. 17 out of 1132 reviews
Rating 2 - Terrible. 14 out of 1132 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how the room kept with the train theme. It was very quiet. Very walkable to restaurants and shops.
Stayed 3 nights in Jan 2025

8/10 Good

michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Choo choo

Room was very nice. We had a suite. Lots of room. Negative was our internet went out and without it we had no tv. Called front desk multiple times before they finally got around to fixing it. And they did a fire alarm test in the morning, not a fun way to be woken up.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Rooms are comfortable and spacious and absolutely adorable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Hotel - Room Mix-up + Room Charges

First off, this hotel was beautiful and clean! There were some service issues - We were given the same room number as another couple and had to go downstairs with the couple to get it sorted out. We had to correct the email address and credit card on file, as well. We were all pretty perplexed on how the mix-up happened. Also, we were charged $15 + tax for the StillWater in the room, even though we had VIP perks that gave us each a free beverage. I had to ask twice to get the charge removed. We loved our room once we got the room issues corrected! Everything was very clean, and the beds were very comfortable. We’d likely stay there again and hope to not have future issues with our room and bill!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kent

location
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Convenient

Convenient to attractions and food, with a cozy vibe. Loved the train car theme in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Sonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The discription said the room had a patio. It didn't whatsoever. And the entire interior was very dark. But it was very quaint and clean and located walking distance from our event.
Stayed 1 night in Jan 2025

6/10 Okay

Latisha

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Choo choo!! Blew blew

The hotel has no microwave! You have a fridge and no way to heat items. Ice is only available downstairs! The check in person did not know directions to the room and it is not an accommodating hotel for the price. Parking was ok because the event center took most of it at night. Close to decent restaurants. Overall not impressed!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean well decorated
Stayed 1 night in Jan 2025

10/10 Excellent

Anita

Stayed 2 nights in Jan 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Chalet is lovely and swanky. Staff is super friendly and I loved the coffee bar in the lobby!
Stayed 2 nights in Jan 2025

8/10 Good

Calieen

Stayed 2 nights in Jan 2025

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

From check in to check out, this was a great stay. Front desk was friendly and welcoming upon check in. Questions answered quickly. When we checked out, the young lady thanked us for staying with them. Room was spacious with comfortable furniture and really comfortable bedding. It was a bit of a challenge to get the temperature where we wanted it. It was either too warm or too cool. Bathroom was well appointed with good size walk in shower with great water pressure. Body wash, shampoo and conditioner were furnished. Great location close to everything we wanted to do. Next time we will stay in one of the train cars.
Stayed 2 nights in Jan 2025

4/10 Poor

Ann

Liked: Amenities
Disliked: Staff & service
Huge puddle in front of my door. I asked them to clear, they did not . Ice was melting from top of my train car so I had to walk through dripping from entry. Ice clumps could have been swept. Instead they fell on my head !
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 1 night in Jan 2025