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Mountain View Inn

2.0 star property

Photo gallery for Mountain View Inn

Property grounds
Desk, free WiFi
Interior entrance
Banquet hall
Outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
2400 Executive Park, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪2 min walk‬
  • Place, Create & Celebrate Studio
    ‪1 min drive‬
  • Place, Lee University
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Interior)

Standard Room, 1 King Bed, Non Smoking (Interior)

Standard Room, 1 King Bed, Non Smoking (Interior)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking (Interior)

Standard Room, 2 Double Beds, Non Smoking (Interior)

Standard Room, 2 Double Beds, Non Smoking (Interior)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking (Exterior)

Desk, free WiFi

Standard Room, 1 King Bed, Smoking (Exterior)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Smoking (Exterior)

Standard Room, 2 Double Beds, Smoking (Exterior)

Standard Room, 2 Double Beds, Smoking (Exterior)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Exterior

Courtyard by Marriott Cleveland TN

Cleveland
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 285 reviews
The price is AU$151
includes taxes & fees
29 June - 30 June
Courtyard by Marriott Cleveland TN

About the area

Cleveland

At Mountain View Inn you'll be within a 5-minute walk of Cleveland State Community College and 1.9 km (1.2 mi) from Create & Celebrate Studio. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas and a lift. There's also the convenience of free self parking. .With a stay at this Cleveland hotel, you'll be 2.2 km (1.3 mi) from Tennova Healthcare and 3.2 km (2 mi) from Cleveland Towne Center.

What's nearby

  • Cleveland State Community College - 2 min walk - 0.2 km
  • Create & Celebrate Studio - 1 min drive - 1.1 km
  • Lee University - 4 min drive - 4.5 km
  • North Cleveland Church of God - 6 min drive - 5.5 km
  • Hamilton Place Mall - 23 min drive - 42.6 km

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Mountain View Inn

Mountain View Inn offers its guests an outdoor pool and a lift. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Cleveland hotel.

  • 144 guestrooms or units
  • Conference rooms
  • Front desk (limited hours)
  • Lift
  • Smoking in designated areas
Mountain View Inn offers 144 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Cleveland hotel provides complimentary wireless Internet access. Televisions come with premium digital channels. Housekeeping is provided on a daily basis.

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Douglas Inn And Suites
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,002 reviews
The price is AU$117
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed for Christmas Eve and Christmas Day:
  • Front desk

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 15.00 per accommodation, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mountain View Cleveland
Mountain View Inn Cleveland
Mountain View Inn Hotel
Mountain View Hotel Cleveland
Mountain View Inn Cleveland
Mountain View Inn Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Mountain View Inn?

Mountain View Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mountain View Inn?

Yep, Mountain View Inn has a free self car park.

Does Mountain View Inn have a pool?

Mountain View Inn has an outdoor pool.

Is there a free airport shuttle available at Mountain View Inn?

No, Mountain View Inn does not offer an airport shuttle service.

What time are check-in & check-out at Mountain View Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Mountain View Inn Reviews

Reviews

6.4
Rating 10 - Excellent. 68 out of 311 reviews
Rating 8 - Good. 66 out of 311 reviews
Rating 6 - Okay. 71 out of 311 reviews
Rating 4 - Poor. 48 out of 311 reviews
Rating 2 - Terrible. 58 out of 311 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

MargaretSweat

Disliked: Cleanliness, staff & service, property conditions & facilities
Like nothing about it, it was nasty no more service graffiti on windows nasty words two towels ants two was cloths from Thursday till Sunday plus wanted too pay 20.00 extra at check out but didn’t pay it
Stayed 3 nights in Nov 2020
Verified

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, amenities
Property nice, owner a jerk, rooms filthy, smoke burns on sinks, non smoking rooms smelled of smoke, waited to hours for room to be cleaned and still was not clean.
Stayed 5 nights in Nov 2020
Verified

6/10 Okay

Holly

Liked: Cleanliness, property conditions & facilities

My stay

When I got here there was no one in the office for me to check in I had already booked and paid before I got here finally after an hour I got to a room I got in the room no pillowcases no TV and no one at the front desk to help me I'm not satisfied
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t allowed to check in. I received no notice when I was booking the room that there was a cutoff time for check in. Once I arrived at 9:07pm, I was informed they closed at 9pm and was not allowed to check in. I was also informed that there were no vacancies and no record of my booking.
Stayed 1 night in Oct 2020
Verified

2/10 Terrible

Bobby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay bedbug,cockroach infested in every room that was shown to me
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Very quiet. Helpful friendly staff. Would stay again
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ove this design

the place was great however the fixtures could use some sprousing up a bit. Loved the antique design and everything yet need newer beds and more pillows. Two medium pillows for a king size bed is just not going to cut it!
Stayed 4 nights in Jul 2020
Verified

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel this is a rundown apartment complex. There was a car sitting on blocks with no wheels in the parking lot. Thankfully the women at the front desk told us to see if the room was to our liking. On the way to find it which we never did we witnessed a drug deal. When we told the woman at the front desk we would not be staying she said she was not surprised and it was her last night working there. This place needs shut down
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities

Closed at 9pm?

Didn’t get to stay.... the hotel closed at 9pm
Stayed 1 night in Jul 2020
Verified

6/10 Okay

tim

Liked: Staff & service, room comfort
Disliked: Cleanliness

OK stay for the price

The receptionist was very friendly and courteous. The stairs leading up to the 2nd floor to our room was filthy. Ppl had trash bags left outside their rooms. Our room had no container for trash, toilet seat was broken and next to the bed was stickiness on the floor. Ppl had been on the roof smoking despite it being the nonsmoking section.
Stayed 1 night in Jun 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited 45 minutes before finding an employee to check us in. Too much prostitution and drugs and violence. Didn't need to use key cards - card readers were broken. Outside lighting at night was extremely poor. Mutiple police were there for multiple problems. IT SUCKED - NEVER AGAIN. Place was filthy, also.
Stayed 4 nights in May 2020
Verified

6/10 Okay

Marquana

Disliked: Cleanliness, property conditions & facilities, room comfort
It was not very clean. Had people sitting outside the hotel it was not very comfortable. People walking around looking kind of suspicious.
Stayed 1 night in May 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Wonderful place to visit. Nice town. Great views from property. Near interstate. Lots of shopping and other things in Cleveland. Nice people.
Stayed 1 night in May 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did have a great view of the moutains but that was all that was good
Stayed 1 night in May 2020
Verified

8/10 Good

Omega

Liked: Staff & service, room comfort

Good room for the price

The room was stuck in 1990 but a great room for the price. The bed was wonderful. The view was amazing. Gorgeous sunset. I will stay again.
View out my room window
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel at a resonable price

Excellent hotel at a resonable price. Great location and friendly staff. I liked the hotel so much I extended my stay 1 week.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds r comfy. We had great service. Checkin was a breeze
Stayed 1 night in Apr 2020
Verified

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inn in the storm

We needed a place until electric came back. Inn was good, considering their cable and internet was out.
Stayed 1 night in Apr 2020
Verified

4/10 Poor

Regina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISAPPOINTED & DISSATISFIED😔

I had made a reservation for a King Bed / Smoking / exterior and was confirmed with all of the above and free breakfast; however, when I arrived the lady didn’t even stand up to greet us (she was pleasant though) but then we found out restaurant was closed (sign out side mentioned something about a restaurant) looked ages old. We were told that there were no smoking rooms and no king size rooms available (but our confirmation clearly stated that we had one reserved) and that sometimes they are over booked (parking lot was empty) so not sure what she meant by that. Floors were Nasty, all kind of clutter and dirt on floor behind reception area. Phones in rooms didn’t work. Was very staticky. Hallway was musty. Was read a sheet of rules by attendant and basically said no drugs and no prostitution? WHAT KIND OF WELCOME IS THAT?? If it wouldn’t have been so late I would have just canceled. The atmosphere was something from the dark ages and very eerie. A young guest came to the front desk while we were checking in and asked for toilet paper and was told there wasn’t any?!? How sad for a guest. No employees are on premises after 11pm? What would a guest do in the event of an emergency? I would definitely like to request a refund immediately to my card. I definitely wouldn’t recommend this place to anyone. I’m sorry to sound negative but it’s the truth. Again I’m sorry but please refund my money for my two nights. Thank you
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like ANYTHING about this motel! The room that they placed us in wasnt even supposed to be rented out yet because it wasnt ready yet due to the bathtub not draining AT ALL.. We wasnt given a key because 4 different times we went to have the key reset it wouldnt work. So we had no key to the room therefore wasnt able to leave. Because of that we were forced too sit outside the room to wait on the lady at the desk to come let us in. Which it took her a total of 45 minutes to get from the office to our room, there was noone at all around so no reason it should have taken that long. Go into the room to notice that this room was unbelievable.!! We had no trash can, no ashtray in a smoking room(not like that is a big problem), no phone, had a plunger an plumbing snake left in the tub which i had to use in order to take a shower.. the floors were dirty an the bed were made but who knows if they were clean. Then we went to talk to manager about room to see about getting a night on them or half off another night an he said ni your money is no good here we dont need it. Then he proceeded to tell me to be out by 3pm. He made me feel as if he is not taking responsibility for renting us a room that was not readly to be occupied! The managements attitude about the situation was poor an not understanding. This was by far the WORST experience i have ever had an feel like we shouldn't have had to worry about ANY of that!
Stayed 1 night in Mar 2020
Verified

2/10 Terrible

KAT

Disliked: Staff & service
Nobody was there to check us in. Called in advance to make sure there was late check in, but nothing when we arrived. Had to go elsewhere. Will never book with them again.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience friendly staff clean rooms and awesome view of the mountains
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Loved the location. The fan on the heater in the room was loud and rattled and kept us awake.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful very nice peaceful good view
Stayed 1 night in Feb 2020
Verified

6/10 Okay

CrazyJoe

Liked: Staff & service
Disliked: Amenities
Outdated everything. Lots of strange noise. Internet spotty. However "you get what you pay for...". Very inexpensive. Felt safer than most inexpensive rooms.
Stayed 2 nights in Feb 2020