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Charlottetown Inn & Conference Centre

3.5 star property

Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Indoor pool
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Renovated 1 Queen Bed Suite - Main Building | Private kitchen
Fitness studio

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of St. Paul's Church and Public Archives and Records Office. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This smoke-free hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, express check-out and luggage storage. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Downtown Charlottetown hotel include Province House National Historic Site of Canada and Historic Charlottetown Waterfront.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • St. Dunstan's Basilica - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Pretzel Pint & Pickle - ‬7 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk

About this property

Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 16 April 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Charlottetown Inn & Conference Centre?

No, only service animals are allowed.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 224 out of 1494 reviews
Rating 8 - Good. 307 out of 1494 reviews
Rating 6 - Okay. 338 out of 1494 reviews
Rating 4 - Poor. 311 out of 1494 reviews
Rating 2 - Terrible. 314 out of 1494 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Ana

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no heat or hot water in our room on the second day of our stay. The temperature went down to 12.5 C overnight. There had been a burst pipe. There was also no breakfast offered on the second day. I understand that things can happen but there was no compensation or alternate room offered. We won’t be staying there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Hugh

Room was on opposite side of the road. Told to go around back to park an
Stayed 1 night in Dec 2025

4/10 Poor

Shawn

Stayed 1 night in Dec 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 2 nights in Nov 2025

6/10 Okay

Tyler

Stayed 1 night in Nov 2025

8/10 Good

Wayne

Liked: Cleanliness, amenities
The staff was very courteous. The paint was peeling off the wall in the bathroom. There was a bit of noise in the hall after 11 pm.
Stayed 1 night in Nov 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Amenities, property conditions & facilities
Nice and convenient place to stay. Walking distance. Quiet. Quick check in to get settle in our room
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff. Enjoyed our stay there
Stayed 1 night in Nov 2025

2/10 Terrible

Kayla

Poor customer service I had just booked a room there last week and everything went well with the reservations, but for some reason tonight they would not book me in because I was using a debit Visa so I am wanting a refund
Stayed 1 night in Nov 2025

8/10 Good

wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Enjoyed the breakfast. Great location.
Stayed 4 nights in Nov 2025

8/10 Good

Melanie, Dieppe

Stayed 3 nights in Nov 2025

2/10 Terrible

Robert

room was very cold- I like a warm temperatue while sleeping. found a bug in my bed. Would never stay there again. Portable heater didnt help. I asked for a room on the first floor. Got the impression they wanted to rent out the rooms on the third floor. However live and learn.
Stayed 3 nights in Nov 2025

8/10 Good

Josh

Good staff
Stayed 2 nights in Nov 2025

6/10 Okay

Yvette

Room 160 - fridge
Stayed 1 night in Nov 2025

10/10 Excellent

Karlee Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, I liked the tunnel between the two hotels
Stayed 8 nights in Oct 2025

6/10 Okay

Jo-Anne

A very dated location. Check in service was fine. No elevator to the next floor up. Room has a musty smell, however for the price and for one night it is fine. The beds are quite comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

ANGELA

Stayed 1 night in Nov 2025

4/10 Poor

Prabhjot

Stayed 1 night in Nov 2025

6/10 Okay

Stephen, East Petpeswick

Liked: Staff & service, amenities
Disliked: Cleanliness
Few issues with the room so had to move to another. Internet service was poor at both. Few other things not working but currently undergoing renovations so hopefully will rectify soon. Pool was lovely.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

2/10 Terrible

Derrick

Stayed 2 nights in Nov 2025

6/10 Okay

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was ok , it really needs some renovations. It was freezing when I got there. The only heater was I had to plug it in. I tripped the breaker when I plugged in my hair dryer and curling iron. The staff was great, friendly and the breakfast staff was great, so nice and friendly, there to help.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rejean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything is perfect
Stayed 2 nights in Nov 2025