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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

Photo gallery for Charlottetown Inn & Conference Centre

Renovated Queen Suite- Main Building | Private kitchen
Lobby
Indoor pool
RENOVATED 1 QUEEN-MAIN BUILDING
Property entrance

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool

Explore the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Confederation Centre of the Arts
    ‪7 min walk‬
  • Charlottetown Port
    ‪8 min walk‬
  • Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
Blackout curtains
Shower/bath combination
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

Renovated Queen Suite- Main Building | Private kitchen

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Shower/bath combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

Charlottetown Inn & Conference Centre places you in the centre of Charlottetown, connected to the convention centre and within a short 5-minute stroll of St. Paul's Church and Public Archives and Records Office. Highlights at this eco-friendly hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. There's also the convenience of RV/bus/truck parking. .Places within a 5-minute walk of this 3.5-property class Downtown Charlottetown hotel include Province House National Historic Site of Canada and The Mack.

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 6000 square feet (540 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Charlottetown Inn & Conference Centre. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 6000 sq ft of conference space
  • 540 sq. m of conference space
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,126 reviews
The price is AU$187
includes taxes & fees
10 June - 11 June
Canadas Best Value Inn & Suites Charlottetown

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

What is the cancellation policy at Charlottetown Inn & Conference Centre?

Charlottetown Inn & Conference Centre offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Charlottetown Inn & Conference Centre?

Yep, Charlottetown Inn & Conference Centre has a free self car park.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre has an indoor pool.

Does Charlottetown Inn & Conference Centre serve breakfast?

You bet, free continental brekkie is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Charlottetown Inn & Conference Centre?

No, Charlottetown Inn & Conference Centre does not offer an airport shuttle service.

What time are check-in & check-out at Charlottetown Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 166 out of 1490 reviews
Rating 8 - Good. 245 out of 1490 reviews
Rating 6 - Okay. 304 out of 1490 reviews
Rating 4 - Poor. 343 out of 1490 reviews
Rating 2 - Terrible. 432 out of 1490 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Stayed 1 night in Mar 2025

6/10 Okay

Heather Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Place was under renovations, but nothing seemed to be happening when we were there during the week. A bit run-down, dirty, and ill-equiped for breakfast in a cold room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they are in the middle of renovations they still where friendly and efficient. We had a leak in our room and buddy came right down and moved us to another room at 11 pm lol. The pool was nice and warm it was perfect. My daughter moved to PEI and this is where we will always stay when we come over. I have a room booked for March 14th I can't wait to come and relax
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, room comfort

Random trip

The staff was friendly however the hotel was under renovations that did not seem safe to leave around. Electrical boxes hanging out of the wall, one night the one area had no lights, etc. The breakfast is yogurt, cereal and waffles The pool was okay but looks nothing like the pictures. It was more like a motel then a hotel. Okay for a night or two but I wouldn't do a long term stays there
Stayed 1 night in Mar 2025

6/10 Okay

Carolin, Cardigan

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
The room smelled like old carpet. There was Mold on the tiles in the bathroom. Good location to downtown.
Stayed 1 night in Feb 2025

6/10 Okay

Caterina

Business traveller
Liked: Room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Denise

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When entering the hotel the check in area was nice but as you walk to the hallway to the rooms it is very noticeable they are renovating , it would have been nice to have known this when booking . There drywall mud splatter on the old worn down carpet. The room was very dated , the doors to the room and bathroom ratty looking . The bathroom , the shower area was art of the whole bathroom so after showering walking across the tiles was very slurry and dangerous . A accident just waiting to happen. The bed was so old and you couldn’t help but to lean into the center of the bed . Friday night we didn’t sleep there were teenager yelling and banging on doors till 12:30-12:45 , not impressed at all. The breakfast well let’s just say very bad . let’s just say the food was stale. Do not recommend this place till it is completely renovated .
Stayed 2 nights in Feb 2025

4/10 Poor

Alecia

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I understand they are undergoing renovations but it seems that everywhere you look, things are torn apart, held together by tuck tape and just generally unkept. Not to mention salt stains on our room floor from a previous guest/staff member. The floors feel like they haven’t been cleaned for weeks and there a hairs in the bed.
Stayed 1 night in Feb 2025

2/10 Terrible

Katie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed review

We went here for my girlfriend’s birthday, since we love PEI and don’t get to go super often. The room was very sweet, clean and organized. The bed was comfy, so was the couch and little chairs by the windows in the living room. The power did randomly go out around 11pm, and no information was given. I could hear people upset in the hallway, trying to figure out what happened. Went to ask what happened, they claimed it was the whole city but the buildings both across the street and beside had their lights on, also claimed it was scheduled? If it was scheduled, why was there no word of it during check in? The power was out for approximately 2-3 hours. So we decided to go to bed early, what else was there to do? In the morning, went for breakfast; there was muffins, bagels, cereal, coffee, tea and juice being served. The bagels were super dry, and the juice we had was very water downed to the point there was a colour difference in the cup and flavour. Afterwards, asked about the power situation again, was told I could talk with the manager after to see what could be done. Re-explained what happened to him. Just to be told it was the whole city (when I know it was not) and that we got a crazy good deal and that the same room we had would’ve easily been $400 dollars anywheres else. Not sure how that was a helpful comment, but there was nothing other than an apology for the inconvenience.
Stayed 1 night in Feb 2025

6/10 Okay

Sky

Stayed 2 nights in Jan 2025

2/10 Terrible

Shaun

Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Jane

Really friendly staff, but the mattress in the room was really soft with a dip in the middle. Breakfast foods were very stale. Also so loud all night
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under constructions
Stayed 1 night in Feb 2025

8/10 Good

Jason

Stayed 2 nights in Feb 2025

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is going through some renovations, other than that, our stay for two nights was comfortable, clean, quiet and warm. The breakfast is continental style; ceral, bagals, waffles etc. Pool was good. The beds are comfortable. We were visiting Holland College, so the hotel was perfectly placed. We would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Braeden

Stayed 1 night in Jan 2025

4/10 Poor

Melanie

Disliked: Cleanliness, amenities, property conditions & facilities
There were areas under construction which I knew nothing about at the time of booking. To get to the breakfast I had to walk through an area that said enter at your own risk. The heating system did not work in the room for the first night, they offered to move me to a different room, the adjacent room rad red tuck tape holding the door shut. And even though there was a sign that said quiet zone the second night I could hear so much from the other room of people laughing and then someone banging on a door because they got locked out by their room mate.
Stayed 2 nights in Jan 2025

10/10 Excellent

paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except for the 2 nights we were there was a bit loud. First night some girls tried to open our adjoining room door then the second night there was a girls that were very loud. But that happen at hotels
Stayed 2 nights in Jan 2025

4/10 Poor

Beverly, Sackville

Disliked: Staff & service, property conditions & facilities
Check in was friendly and went smoothly. The next morning there was no hot water. Totally unacceptable. I needed to be somewhere for 1pm. My check out was allowed to be later. When I contacted the front desk I was told that the furnace was started and it shouldn’t take long. After over an hour there still was no hot water. No happy with this at all as it doe not make me want to stay here again!
Stayed 1 night in Feb 2025

8/10 Good

Mike

Disliked: Amenities
Still under renovation. Room needs reno
Stayed 1 night in Feb 2025