If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
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3 buildings
3 floors
Built in 1773
Fireplace in lobby
Victorian architecture
Room amenities
Bedroom
Free cot
Pillowtop mattress
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch LCD TV with premium cable channels
DVD player
IPod dock
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Kitchen
Microwave
Refrigerator
Separate dining area
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Air conditioning (climate-controlled)
Fireplace
Free local calls
Free weekday newspapers
Iron/ironing board
Living room
Phone
Separate sitting area
Policies
Payment types
Important information
Property is also known as
Lodge Alley
Lodge Alley Charleston
Lodge Alley Inn
Lodge Alley Inn Charleston
The Lodge Alley Inn Hotel
The Lodge Alley Inn Charleston
The Lodge Alley Inn Hotel Charleston
The Lodge Alley Inn Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Not what I was expecting for downtown Charleston, but it didn't have a great rating to begin with so I shouldn't have been surprised.
The furniture was worn and stained. The coffee area could only serve one person at a time, comfortably. The Staff was very nice but not very well schooled on customer service. I don't think a receptionist should stop in the middle of checking me in to answer the phone, except to maybe say "please hold". She then proceeded to give directions to someone while I'm standing there waiting.
hotel overall was ok, it is older and the furniture is very dated. The bed was very squeaky. However, the service was good and the location can't be beat! For the price and locations I would stay again!
Can't beat staying right on East Bay if you're visiting Charleston. Our room had charm with exposed brick walls and wood floors. It was a very comfortable room. For the price we paid compared to others, I thought it was very reasonable.
friendly polite service, valet was great. The room was large and very cozy and the fireplace was a nice touch. The location is fantastic, easy walking distance to the water as well as meeting, market and king streets. There are plenty of restaurant and bar options close by. The only downside was the room blinds did not block out the street lights so the room was quite bright when the lights were turned off and there was quite a bit of traffic noise from east bay street.
Every aspect of the stay was outstanding. Suite quality and location are perfectly Charleston. Personal service delivered was exceptional and refreshing.
Location is the best in the city! Wonderful service and great front desk staff! Beds are high off the ground, so you have to use a step to get on it and we only had the steps on one side , for 2 of us.
Audrey
8/10 Good
Verified traveller
17 Feb 2014
Liked: Cleanliness, staff & service, room comfort
Great location.
Enjoyed my stay greatly. Just need to get a tv in living room area.
Was not at all satisfied with this hotel We had booked a room with a fireplace and balcony The room they gave us had neither. When I showed them my confirmation papers saying that I was to have a room with a fireplace and balcony. Their response was that they never promise that and hotels .com should never have guaranteed that.However, they did change our room but he room was dirty and we saw 2 cockroaches. When we complained about the bugs we were told that they try to keep it under control by spraying and "would we like our room sprayed now". So, that was managements response. I would never stay in that hotel again. Too expensive for such a dirty place and management really has no concern for pleasing it's clients.
The hotel staff was not interested in making this a good experience. We checked in early and were told our room would be put at the top of the list to be cleaned and they would call when it was ready. They never called and we finally got in right at the "guaranteed" check in time of 4:00pm by going to the front desk and asking if the room was ready.
Saturday night, after 10:00pm, the people in the room above us were unbelievably loud. We called the front desk twice to ask the staff to intervene. During the second call I stated that if nothing was done I would go up and speak to them myself. I was told that was my "prerogative." I did have to go upstairs since the noise continued unabated. I asked the parents to stop their children from jumping off the beds onto the floor. Unfortunately, the noise continued off and on until midnight.
There are many wonderful hotels and inns in Charleston and we will find one of them for our next visit.
We loved our stay at the Lodge Alley Inn! All of the staff were incredibly friendly and helpful. The room was lovely and well kept. And the location was AMAZING! So nice to walk out the front door and be in the middle of downtown and easy walking distance to a huge assortment of shops, restaurants, and other attractions. Will definitely stay at the Lodge Alley Inn again!
Just drop your car off and forget it. Close to many, many restaurants, bars, shopping and the market. Our room was spacious and conveniently located on the outside of the hotel where we could open our door and be right on the street. No lobbies, no elevators. There is also a very nice courtyard to relax in with a fountain. My husband and I were very impressed. If we had a complaint, it would be that I asked for a king bed and got a queen but the overall Charleston feel of the place made me forget that very easily. We will be back!
Right in the middle of all the restaurants down town... Terrific, hotel, very clean and the folks there were nice. Do your own research on restaurants before you talk to the concierge...
Stayed one night for a graduation and it was great. Perfect location to the clubs and restaurants at night, and shopping during the day. Couldn't ask for better accomodations. Staff was friendly and professional. Valet park your car and forget it. Highly recommended.
ONLY NEGATIVE: Price-gouged us with valet parking PLUS tipping the valets! And watch out for salespeople all over you in the lobby!
SUPER PLUS: Hotel was beautiful and romantic though!!! We will absolutely be back!!!
R.J. III
8/10 Good
Anonymous
2 May 2011
Liked: Cleanliness, room comfort
Disliked: Staff & service
Manager was a [*]
Hotel was in heart of charleston, historic and beautiful. Took over an hour to get checked in because of [...]mistake which was very annoying!!!! The front desk guy was very nice but dealing with the manager the next day was quite frustrating, he was very condesending and acted as if we were trying to check out of the hotel without paying!! We prepaid! Left me with a very bad taste in my mouth!