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DoubleTree by Hilton Hotel & Suites Charleston Airport

4.0 star property
Hotel in North Charleston with 24-hour fitness centre and 24-hour business centre

Photo gallery for DoubleTree by Hilton Hotel & Suites Charleston Airport

Experience the sleek, modern entrance of this stylish hotel, featuring a glass facade and a serene outdoor area surrounded by lush gardens and palm trees.
Relax by the serene pool, surrounded by comfortable seating areas and a clear edge.
Work and unwind in this spacious room with a large desk area, comfortable seating, and a serene view of the surrounding greenery.
Step into a spacious lobby with a high ceiling and comfortable seating areas.
Relax and socialize in this inviting lounge area with a central fire pit, comfortable seating, and a unique glass partition.

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Room service
  • Bar
The current price is AU$154
includes taxes & fees
14 Aug - 15 Aug

Explore the area

Map
7401 Northwoods Blvd, North Charleston, SC, 29406
  • Northwoods Mall
    ‪12 min walk‬
  • Charleston Southern University
    ‪6 min drive‬
  • United States Air Force Charleston Air Force Base
    ‪9 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Two Double Beds, ADA; Hearing Impaired, with Tub

42-inch flat-screen TV with cable channels, TV, pay films

Two Double Beds, ADA; Hearing Impaired, with Tub

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 87 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite, 1 King Bed with Bunkbeds, (1 and a half baths)

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed with Bunkbeds, (1 and a half baths)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 87 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for One Bedroom Suite, King Bed with Sofa Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite, King Bed with Sofa Bed, Accessible (Hearing)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite. 1 King Bed with Sofa bed, Accessible, Roll in Shower

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite. 1 King Bed with Sofa bed, Accessible, Roll in Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Room Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Two Room Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

42-inch flat-screen TV with cable channels, TV, pay films

One King Bed

8.8 out of 10
Excellent
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Room Suite, 2 Double Beds with Sofa Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Two Room Suite, 2 Double Beds with Sofa Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Two Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed, Accessible (Hearing)

42-inch flat-screen TV with cable channels, TV, pay films

One King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, ADA Accessible with Tub

42-inch flat-screen TV with cable channels, TV, pay films

One King Bed, ADA Accessible with Tub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Two Double Beds, Accessible (Hearing)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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Hampton Inn Charleston-North

North Charleston
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$158
includes taxes & fees
10 Aug - 11 Aug
Hampton Inn Charleston-North

About the area

North Charleston

At DoubleTree by Hilton Hotel & Suites Charleston Airport, you'll be 21.7 km (13.5 mi) from College of Charleston. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Two Wrights, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2500 square feet (232 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Each morning to-go breakfast is served between 6 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class North Charleston hotel include North Charleston Coliseum and Performing Arts Center and United States Air Force Charleston Air Force Base.

What's nearby

  • Northwoods Mall - 12 min walk - 1.1 km
  • Charleston Southern University - 6 min drive - 7.4 km
  • North Charleston Coliseum and Performing Arts Center - 9 min drive - 10.3 km
  • United States Air Force Charleston Air Force Base - 9 min drive - 9.5 km
  • Magnolia Plantation and Gardens - 19 min drive - 13.1 km

Getting around

  • Charleston Station - 15 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬14 min walk
  • ‪Olive Garden - ‬18 min walk

About this property

DoubleTree by Hilton Hotel & Suites Charleston Airport

Hotel in North Charleston with 24-hour fitness centre and 24-hour business centre
DoubleTree by Hilton Hotel & Suites Charleston Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel & Suites Charleston Airport also features a terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

  • 149 guestrooms or units
  • 4 levels
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1981
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel & Suites Charleston Airport offers 149 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Enjoy a drink at the bar with comfortable seating and a selection of bottles and glasses.

Drury Plaza Hotel North Charleston

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
5.0 out of 5, Exceptional, 421 reviews
The price is AU$190
includes taxes & fees
10 Aug - 11 Aug
Drury Plaza Hotel North Charleston

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10:00 AM for a fee: USD 8 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Two Wrights

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,500 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1981
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 8 to 15 per person
  • Uncovered self-parking fee: USD 12.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Charleston Airport
DoubleTree Hilton Charleston Airport
DoubleTree Hilton Hotel Charleston Airport
DoubleTree by Hilton Hotel Suites Charleston Airport
DoubleTree by Hilton Hotel Suites Charleston Airport
DoubleTree by Hilton Hotel & Suites Charleston Airport Hotel

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel & Suites Charleston Airport?

DoubleTree by Hilton Hotel & Suites Charleston Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel & Suites Charleston Airport?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel & Suites Charleston Airport on 14 Aug 2025 start from AU$153.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel & Suites Charleston Airport?

Yep, DoubleTree by Hilton Hotel & Suites Charleston Airport has an uncovered self car park with in/out privileges for USD 12.00 per night.

Does DoubleTree by Hilton Hotel & Suites Charleston Airport have a pool?

DoubleTree by Hilton Hotel & Suites Charleston Airport has an outdoor pool.

What makes DoubleTree by Hilton Hotel & Suites Charleston Airport a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at DoubleTree by Hilton Hotel & Suites Charleston Airport.

Is DoubleTree by Hilton Hotel & Suites Charleston Airport family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel & Suites Charleston Airport is a hit with families.

Does DoubleTree by Hilton Hotel & Suites Charleston Airport serve breakfast?

Yeah, to-go brekkie is offered daily between 6 AM and 10:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel & Suites Charleston Airport?

No, DoubleTree by Hilton Hotel & Suites Charleston Airport does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel & Suites Charleston Airport?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at DoubleTree by Hilton Hotel & Suites Charleston Airport?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at DoubleTree by Hilton Hotel & Suites Charleston Airport?

No, only service animals are allowed.

DoubleTree by Hilton Hotel & Suites Charleston Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 587 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 1 night in Apr 2025

6/10 Okay

Chanda

Liked: Cleanliness, staff & service, room comfort
Not happy about location. Hotel is in between many big box stores. Not walkable. Advertisement misleading that it is an upscale hotel in the airport area. Title should not include airport. Old hotel that was renovated.
Stayed 3 nights in Apr 2025

2/10 Terrible

Micheal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected fees

Receptionist was rude, had to pay extra for parking. Would have been nice to at least known about that ahead of time. Not a pleasant stay. Never coming back or getting another dime.
Stayed 1 night in May 2025

4/10 Poor

Annette

Stayed 2 nights in Apr 2025

10/10 Excellent

Pat

Business traveller
Liked: Cleanliness
Polite and friendly staff, hotel was clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable stay

Everyone was very friendly. Have to pay for parking which is a bummer, but other than that was a nice stay
Stayed 1 night in Apr 2025

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly. The shuttle to and from the airport was convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dominique

Stayed 1 night in Apr 2025

2/10 Terrible

Roxanne

Disliked: Cleanliness, staff & service, property conditions & facilities
The night manager was extremely condescending and rude. I requested info on tourist sites and she did not know anything. Her name is Michelle as for the other managers they were helpful. The rooms were filthy and the house keeping did a lousy job, rooms smelled light marijuana, I told that manager and she just laughed; didn't make an effort to check the room. DO NOT BOOK!! This hotel Is advertising a false sense that it is next to the Coliseum Performing arts center and next to the airport! Not so, It is the Other Double Tree with small print Convention center. The other has small print airport which confuses people. I REPEAT DO NOT STAY!!. And for the record, I Never like to leave negative reviews. I usually leave positive or nothing. But this hotel is the worst I have ever in my entire life stayed. I compare to a motel 6 or super 8. And even then, they at least advertise correctly. I booked through Expedia and I called them to complain while I was staying there. They are giving me credits but we will see how much. I repeat DO NOT BOOK this hotel Double Tree by Hilton on 7401 Northwoods Bld North Charleston, South Carolina. and if you don't believe. I've warned you. PS The carpets were disgusting through out the hotel. Staff is not friendly or welcoming. It was just an awkward environment. Everyone warned me about the South! I will never return there.
Stayed 5 nights in Apr 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Howard

Stayed 2 nights in Apr 2025

8/10 Good

Zanyia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Cierra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience at this property. I had to travel for work here and Michelle was the first person who took great care of all of my needs. She was attentive, even while managing many roles in the late evening. The gentleman the next day was just as nice and I even had an impromptu tour from the sales manager. Everyone I encountered at this property was great and the room was exactly what I needed as well. Plenty of space, clean, and an overall great experience!
Stayed 1 night in Apr 2025

8/10 Good

Debra Krishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ask more questions !

I had a good stay I was disappointed in the fact I was not told to get coupons for breakfast my daughter paid for coffee and muffin every morning via Starbucks in the lobby and never once did anyone tell her that we were suppose to get coupons to cover our breakfast so we paid 30 dollars every day we were there ? So lack of communication I guess ! The rest of it was nice the people were very nice !
Stayed 3 nights in Apr 2025

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was nice, but the hotel was noisy and felt unsafe.
Stayed 2 nights in Apr 2025

6/10 Okay

Joya

Travelled with partner
Liked: Cleanliness, staff & service
I booked a large suite and the one I was given had large stains on the carpet and furniture. When I went back to the front desk, they gave me another suite that was smaller and there was blood on one of the chairs. I didn’t get the room type that I paid a premium for. I was told they would be remodeling this hotel soon, it could use it. The hotel staff was very friendly and the onsite restaurant was convenient, the area around this hotel was busy, lots of options for food and enjoyment. I don’t understand why there’s paid parking for an open parking lot, I would probably select a double trees on another part of town next time.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Amenities
Staff and rooms were great
Stayed 1 night in Apr 2025

4/10 Poor

Chester

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not appreciate after traveling for hours to rest only to be fined because I did register as a guest before parking. Why is this my responsibility? Why was I not informed about this while checking in? After I inquired about it with the lady working at the desk, the response I received was not appreciated “we have signs up”. Again, I was not looking for a sign, I am looking for customer service. It just so happened to be my birthday. Regardless of this, please train your staff to educate their customers and stop responding with a smart mouth. This lady angered me to such a degree that I almost lost it!
Stayed 2 nights in Apr 2025

10/10 Excellent

jaron

Stayed 1 night in Mar 2025

10/10 Excellent

Timothy, GRAND RAPIDS

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room friendly staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Taylor

Stayed 3 nights in Apr 2025

6/10 Okay

Michael

Nothing
Stayed 1 night in Apr 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
The paying for parking thing was a little off putting and no breakfast. Other than that good experience.
Stayed 1 night in Apr 2025