Pipaxi Hotel: Deals & Reviews (Zhangjiajie, CHN)

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Family-friendly hotel connected to a shopping centre in Zhangjiajie with 2 restaurants

Overview
Rooms
Location
Policies

6.8

Popular amenities

Breakfast included

Bar

Parking available

Gym

Air conditioning

Spa

Explore the area

Zhangjiajie National Forest Park, Park Entrance, Zhangjiajie, Hunan, 427401

Wulingyuan Scenic Reserve20 min drive
Zhangjiajie National Forest Park34 min drive
Zhangjiajie (DYG)42 min drive
Wulingyuan Scenic Area68 min drive

Room options

Superior Single or Twin Room

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

Mountain view
Sleeps 2
2 Double Beds

Family Room

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

30 sq m
Mountain view
Sleeps 2
1 Queen Bed and 1 Single Bed

Superior Suite

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

60 sq m
Mountain view
Sleeps 2
1 King Bed

Luxury Suite

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

60 sq m
Mountain view
Sleeps 2
1 King Bed

Luxury Twin Room, 1 Bedroom

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

Mountain view
Sleeps 2
2 Large Single Beds

Luxury Single Room, 1 Queen Bed

Highlights

Balcony or patio

Garden

Soundproofed

Individually decorated

Air conditioning

Washer/dryer

Renovated in 2023

Mountain view
Sleeps 2
1 Queen Bed

Individually decorated, desk, laptop workspace, blackout curtains

Superior Standard Room

Sleeps 2
2 Single Beds

Deluxe 2-bed Room

Sleeps 2
1 King Bed

Family Suite

Sleeps 2
2 Single Beds and 1 King Bed

Family-friendly Family Room

Sleeps 2
1 Queen Bed and 1 Single Bed

Deluxe Single Room

Sleeps 2
1 Queen Bed

Deluxe Mountain-View Room

Sleeps 2
1 Queen Bed

Standard Room

Sleeps 2
2 Single Beds

Deluxe Standard Room

Sleeps 2
2 Single Beds

Basic Single Room

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

1 July - 2 July

About the area

Zhangjiajie

At Pipaxi Hotel, you'll be connected to a shopping centre and 35.1 km (21.8 mi) from Zhangjiajie National Forest Park. Highlights at this family-friendly hotel include free buffet breakfast, a bar/lounge and a lazy river. .A day of pampering can include massages and reflexology. For a bite to eat, you can stop by one of the hotel's 2 restaurants. Enjoy the free kids' club and gym as well as access to hiking/biking trails and basketball. 2153 square feet (200 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. There's also free extended parking, along with the convenience of an airport shuttle. .In proximity to this 4-property class Wulingyuan hotel you'll find Tianmen Mountain of Zhangjiajie.

What's nearby

Wulingyuan Scenic Reserve - 20 min drive
Zhangjiajie National Forest Park - 34 min drive
Huanglong Cave - 38 min drive
Wulingyuan Scenic Area - 68 min drive
Sea of Clouds - 78 min drive

Getting around

Zhangjiajie (DYG) - 43 min drive

Restaurants

‪张家界小向客栈 - ‬5 min drive
‪农家特色商务酒楼 - ‬80 min drive
‪张家界旅游之家客栈 - ‬81 min drive
‪景区快餐有限公司 - ‬71 min drive
‪张家界土家居客栈 - ‬74 min drive

About this property

Pipaxi Hotel

Family-friendly hotel connected to a shopping centre in Zhangjiajie with 2 restaurants

Pipaxi Hotel offers its guests a lazy river and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 11 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Pipaxi Hotel. An airport shuttle (available 24 hours), a theme park shuttle and a train station drop-off service are available for a fee. A complete renovation of Pipaxi Hotel was completed in February 2023.

This 4-star Zhangjiajie hotel is smoke free.

180 guestrooms or units

3 levels

15 buildings

2 dining venues

Conference rooms

2153 sq ft of conference space

200 sq. m of conference space

Built in 1990

Buffet breakfast (free)

Kid's club (free)

Charging station for electric cars

Business centre (24 hours)

Conference centre

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Storage area for luggage

Car service

Tour and ticket information

Concierge

Corner/local shop

Terrace

Garden

Newspapers in lobby (free)

Fireplace in lobby

On-site shopping

No smoking on site

Fridge in a common area

Water dispenser

Bar or lounge

Pipaxi Hotel offers 180 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually decorated. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including reflexology.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (CNY 30 per night)
24-hour return airport shuttle at scheduled times and on request for a surcharge
Train station pick-up shuttle (surcharge) from 6:30 AM to 5:00 PM
Train station shuttle at scheduled times, on request
Bus station shuttle (surcharge)
Theme park shuttle (surcharge)
Train station drop-off (surcharge)
Limo/town car service
Free extended parking on site
RV/bus/lorry parking (surcharge) on site
Limited on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7 AM to 9 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Things to do

Basketball
Fishing
Free children's club
Gym
Hiking/biking trails
Lazy river
Playground
Shopping centre
Tennis
Volleyball

Family friendly

Free children's club
Grocery/convenience store
In-room washer/dryer
Laundry facilities
Lazy river
Playground
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Guidebooks
Laundry facilities
Luggage storage
Shared refrigerator
Water dispenser

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Turndown service

Business services

11 meeting rooms
24-hour business centre
Conference centre (2,153 square foot of space)
Coworking space

Outdoors

Garden
In a national park
In the mountains
On the waterfront
Outdoor entertainment area
Terrace

Spa

In-room massages
Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Cobblestone flooring in public areas
Gravel flooring in public areas
No lift (single-level property)
Smooth flooring in public areas
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible restaurant

15 buildings
3 floors
Built in 1990
Communal living room
Fireplace in lobby
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Shower/bathtub combination
Slippers
Towels

Entertainment

39-inch TV with premium cable channels

Food and drink

24-hour room service
Free bottled water
Restaurant dining guides

Outdoor space

Balcony/patio
Yard

Access via exterior corridors
Air conditioning
Desk
Electrical adapters
Free local calls
Individual decor
Iron/ironing board on request
Laptop workspace
Phone
Soundproofed rooms
Washer/dryer
Window screens

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Contactless check-out

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Pipaxi Hotel

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: CNY 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 5)
Nearby parking fee: CNY 30 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments and cash

Mobile payment options include: Alipay and WeChat Pay

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Union Pay, cash, mobile payments, Alipay and WeChat Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Pipaxi

Pipaxi Hotel

Pipaxi Hotel Zhangjiajie

Pipaxi Zhangjiajie

Pipaxi Hotel Hotel

Pipaxi Hotel Zhangjiajie

Pipaxi Hotel Hotel Zhangjiajie

Frequently asked questions

What is the cancellation policy at Pipaxi Hotel?

Pipaxi Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pipaxi Hotel?

As of 17 June 2024, prices found for a 1-night stay for 2 adults at Pipaxi Hotel on 18 June 2024 start from AU$77.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pipaxi Hotel?

Yep, Pipaxi Hotel has free extended parking. Onsite parking is limited.

Is there a spa on site at Pipaxi Hotel?

There's no onsite spa, but this property does offer services like massages.

Does Pipaxi Hotel have a waterslide?

No, but it has a waterpark and lazy river.

What makes Pipaxi Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and private balconies in the guestrooms, help set the scene for a romantic weekend at Pipaxi Hotel.

Is Pipaxi Hotel family-friendly?

You bet! With amenities such as a free children's club, a playground and a lazy river, it's no surprise that Pipaxi Hotel is a hit with families.

Are there hot tubs in the rooms at Pipaxi Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Pipaxi Hotel serve breakfast?

You bet, free buffet breakfast is available daily from 7 AM to 9 AM.

Is there a free airport shuttle available at Pipaxi Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pipaxi Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Pipaxi Hotel?

Check-in begins at 10:00 AM. Check-out time is 1:00 PM.

Are pets allowed at Pipaxi Hotel?

No, pets and service animals are not allowed.

Pipaxi Hotel Reviews

6.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Property conditions & facilities

6/10 Okay

Franklin

5 Apr 2017

Liked: Staff & service

Disliked: Room comfort

Very convenient with excellent service.

This is one of the better located hotels, and the price was very reasonable. The beds were too hard, but other than that it was perfect for what we needed. The manager was very helpful in recommending our visit to the park.

8/10 Good

Verified traveller

30 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alan, Sydney, Australia

16 Nov 2015

Disliked: Cleanliness, staff & service, property conditions & facilities

This hotel is a beautiful old building with spacious peaceful courtyards. The location is great. However, it is very rundown - I'm not talking about faded elegance - I'm talking about neglect and poor management. I have the impression that the owners are running this place into the ground with a view to demolition in the near future, so that it can be replaced with one of the ugly, but doubtless more profitable, glass and concrete boxes that already surround it. The bathroom was filthy, covered in green and black mold. The shower curtain was filthy, torn and attached by safety pins. Hot (or rather warm) water was unreliable. The towels looked about 20 years old and some had holes in them. The room was dusty and poorly maintained, lots of small issues with things like lights and the kettle. The buffet Breakfast (Chinese style) is included, and isn't at all bad. Staff were uninterested and unhelpful - even when dealing with fluent Mandarin speakers. Toilet paper is regarded as a luxury to be dispensed with sulking reluctance only after an extended argument. Overall this is an overpriced, rundown, poorly run establishment. Avoid this hotel, try one of the many nearby hotels.

10/10 Excellent

Mario, Mty

25 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Before you book: if you haven't stay on a mountain hotel, and you don't know how to handle some bugs or moisture, don't book. This hotel is in the mountain, so there are bugs and moisture visible. Fungus on the shower curtain, and the hotel needs maintanance, but overall great. Chinese beds, and if you can, as almost all budget hotels, bring your own router, as wifi is low. Location is excellent, chineswe buffet is so-so, but works, and the staff if INCREDIBLE kind and helpfulness. The night hostess doesnt speak English and she prefer to sent us to the room before even pay. Don't take a taxi from the airport, they are expensive. Call the hotel and ask for taxi, they sent us a good SUV cheaper than local taxi (150 RMB). I would recommend this hotel? Yes!

8/10 Good

Thomas, Boston

22 June 2015

Liked: Staff & service, property conditions & facilities, room comfort

Good location & nice staff

Hotel is very close to Zhangjiajie park (10 minute walk). Other than the park there is nothing around. They do have 1 English speaking staff member that they called to the lobby as soon as we walked in. Staff is very nice and very helpful. One thing to be cautious of: They offered us a free ride to the airport ($20 US value) if we gave them a good review so that may influence some reviews you see. We weren't going to the airport so we said no. The rooms are as clean as most 3 stars in China. Wifi only in the lobbies. Breakfast was Chinese but not bad.

10/10 Excellent

Mickael

10 Aug 2023

Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

21 May 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ist geschlossen!

Trotz Buchungbestätigung bei Expedia mussten wir leider feststellen, dass das Hotel geschlossen war! Da war eine tolle Überraschung, im strömenden Regen eine neue Unterkunft zu suchen! Vielen Dank!

Stayed 2 nights in May 2018

6/10 Okay

Yoe Lin

7 July 2017

Stayed 2 nights in May 2017

6/10 Okay

jjjjj, 東京

29 Sept 2016

Disliked: Property conditions & facilities

武陵源区の国家森林公園ゲートすぐ近くのホテル

武陵源区の国家森林公園ゲートまで徒歩10分程度の場所にあります。上海からの飛行機で23時過ぎに張家界荷花空港へ到着し、タクシーで値段交渉して120元でホテルまで向かいました。ちなみに事前に案内されていたホテルの24時間対応の送迎バスは180元/人とのこと。最終チェックインが23時までとのことだったので、事前に何度か電話したのですが繋がらず･･･。結局24時頃ホテルに到着するとフロントにもロビー周辺にも外にも誰一人いなくて焦りました。廊下を進んだ先にあるホテル内のマッサージ店でやっとスタッフを見つけ、フロントに電話をしてもらって無事にチェックインできました。ホテル内に売店、レストランありますが、夜遅い時間には営業していないので、飲み水を含め必要なものは事前に用意していったほうがいいです。とは言ってもホテルの周りも空港からホテルまでの道も営業しているお店はほぼありませんでした。朝になるとホテルから森林公園ゲートまでの道に日用品や食品を売っている商店や果物屋さん、朝食を食べられるお店があり営業しています。部屋には必要最低限の設備・備品しか用意されていません。シャンプーなどは一回分ずつ個装されたものが２セットありましたが、「非贈品」と書かれていたので開けると有料になるのかも…（確かめていないのでわかりません）手を洗うための普通の石鹸がないのには結構困りました。シャンプー、ボディソープ、歯ブラシなどは持参したほうが安全だと思います。また、ホテル内のレストランも一度利用しましたが、一人なのでとお願いすると、通常の半分の量で作ってくれました。ただ、口に合わないのとどうしても衛生面が気になりほとんど食べられませんでした。最低限宿泊できる施設と思えば、森林公園を観光するためには立地のいいホテルだと思います。

8/10 Good

Martin

11 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotelbewertung des Pipaxi-Hotels vom August 2016

Das Pipaxi-Hotel liegt direkt vor den Toren des Zhangjiajie-Nationalparks. Essstände und Gasthäuser gibt es gleich in der Nähe. Die Lage ist top! Auch das Personal ist sehr hilfsbereit. Allerdings: Lässt man sich mit dem Taxi vom Flughafen abholen, zahlt man 180 RMB. Das ist absolut überteuert. Auch hatte der Morning-Call nicht funktioniert. Ein Mann in der Rezeption gab mir eine Karte des Nationalparks. Kurz: sehr hilfsbereit und nett. tolle Lage, mein Zimmer hatte Balkon.

Pipaxi Hotel

Choose dates to view prices

Photo gallery for Pipaxi Hotel

Popular amenities

Explore the area

Room options

View all photos for Superior Single or Twin Room

Superior Single or Twin Room

Highlights

View all photos for Family Room

Family Room

Highlights

View all photos for Superior Suite

Superior Suite

Highlights

View all photos for Luxury Suite

Luxury Suite

Highlights

View all photos for Luxury Twin Room, 1 Bedroom

Luxury Twin Room, 1 Bedroom

Highlights

View all photos for Luxury Single Room, 1 Queen Bed

Luxury Single Room, 1 Queen Bed

Highlights

View all photos for Superior Standard Room

Superior Standard Room

View all photos for Deluxe 2-bed Room

Deluxe 2-bed Room

View all photos for Family Suite

Family Suite

View all photos for Family-friendly Family Room

Family-friendly Family Room

View all photos for Deluxe Single Room

Deluxe Single Room

View all photos for Deluxe Mountain-View Room

Deluxe Mountain-View Room

View all photos for Standard Room

Standard Room

View all photos for Deluxe Standard Room

Deluxe Standard Room

View all photos for Basic Single Room

Basic Single Room

Similar properties

Zhangjiajie National Park Nvue Resorts

About the area

Zhangjiajie

What's nearby

Getting around

Restaurants

About this property

Pipaxi Hotel

Languages

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

Outdoor space

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types