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4.2 out of 5

"There was insufficient hot water in the shower. The hot water ran out part way through the first shower. " More

By a verified traveller on Wed 09 Jun 2021

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Hotel Description

At Cumberland Motor Inn you'll be 2.7 km (1.7 mi) from Oaks Golf Course and 3 km (1.9 mi) from Werakata State Conservation Area. Highlights at this motel include 15 outdoor swimming pools, free self parking, and a bar/lounge.

All 29 soundproofed rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, free newspapers, and ceiling fans. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, hair dryers, irons/ironing boards, and desks are available.

This business-friendly motel offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, a picnic area, and tour/ticket assistance. Each morning cooked-to-order breakfast is served between 7 AM and 8:30 AM.

Attractions within a 15-minute drive of this 3-star Cessnock motel include Hope Estate and Hunter Valley Gardens.

Deluxe Double Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$82* Per night/room 8 Aug. - 9 Aug.

Twin Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Business Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Cumberland Motor Inn ratings based on 189 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cumberland Motor Inn

Everyone (96) Couples (44) Business (2) Family (47)
4 out of 5
There was insufficient hot water in the shower. The hot water ran out part way through the first shower.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

10 Jun. 2021 by Bas

Dear Guest Thanks for the feedback We will rectify the issue Asap Thanks for staying with us

5 out of 5
close to shops and hotels for meals

Posted by on 25 May 2021

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Comment from Hotel Management

30 May 2021 by Jag

Thanks for the feedback

3 out of 5
Little disappointed that mid-shower in a family room, hot water ran out. Yes, I was last to shower but room accommodates 5 people. Hot water was reset upon speaking to staff members, but no one likes cold showers.

Posted by on 13 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Basit

we have now fixed the issue thanks for the feedback

1 out of 5
Would NOT recommend. Poor condition for the price. No clean blankets, smelt musky n made us sick, 1 shower and then NO hot water. Stains on carpet. Absolutely disappointing and will NEVER stay again.

Posted by on 27 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by Basit

thanks for the feedback

2 out of 5
The room was clean enough. I didn't mind the dated 70s Spanish look. Call it "retro." Starting with minor things, the light switch for the bathroom was getting ready to fall apart. They got these curtains that go over the door. Had to push them out of the way to get the door shut. There was no reserved parking per room. Solid packed. Had to park out on the street both nights. But the biggest offenders was the hot water for a shower. Went luke warm in the middle of my shower. The next is the A/C that sounded like a freight train! So, that couldn't be run during the night. The overhead fan had to do! I read these 2 issues on other people's reviews here ... So, it's obvious they have no interest in fixing those two bigger issues. So, if any of you are smart ... you will go to another hotel and avoid these issues which most likely will continue on indefinitely!

Posted by on 16 Mar. 2021

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Comment from Hotel Management

25 Mar. 2021 by Basit

dear guest it will be alot more better if you mention those issues while you stayed here and maybe mention your name so we can rectify that problem in that specific room. as per the 70's retro look you can clearly see the images of the property at the time of making reservation. we recently renovated all the rooms and given a modern look. please mention your name next time before giving feedback as anonymous feedback we are not able to rectify the problem. we always try our guest to have wonderful experience have a nice day

3 out of 5
Easy access to rooms and not to far to carry luggage. Timely check-in. Only downside is that the rooms are quite dated and need overhaul. Pillows could do with a regular change and freshen up.

Posted by on 7 Jan. 2021

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Comment from Hotel Management

7 Jan. 2021 by Basit

thanks for the feedback we will take care of that.

4 out of 5
Clean, comfortable and the staff were great. Could do with some work in the bathroom.

Posted by on 29 Dec. 2020

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Comment from Hotel Management

7 Jan. 2021 by Basit

thanks for the positive feedback

4 out of 5

Posted by on 22 Dec. 2020

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Comment from Hotel Management

29 Dec. 2020 by Basit

Thanks for the feedback

3 out of 5
Very budget, no information in rooms, room cleanliness inconsistent. Not sure what services were available

Posted by , from Cessnock on 25 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Basit

Dear Guest, Thanks for the feedback. you can always ask front reception staff if you need any information. regards basit

4 out of 5
Staff were great and help us out when required on arrival

Posted by , from Sydney on 26 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by Basit

Dear Guest, Thanks the feedback. regards, bass

Property Features

Cumberland Motor Inn offers its guests 15 outdoor swimming pools. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Cumberland Motor Inn. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cessnock motel.

  • 29 guestrooms or units
  • 2 levels
  • Bar or lounge
  • Poolside lounge chairs
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 15
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (54.6 km / 33.9 mi)
  • Parking: Free self parking

Room Amenities

Cumberland Motor Inn offers 29 air-conditioned accommodations with complimentary newspapers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 8:30 AM.

Room service is available.

Nearby Activities

15 outdoor swimming pools are on site.

Hotel Policies

Check-in

  • Check-in time starts at 1:30 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.00 and AUD 22.00 for adults, AUD 7.00 and AUD 15.00 for children (approximately)
  • Crib (infant bed) fee: AUD 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cumberland Motor Inn
  • Cumberland Motor Inn Cessnock
  • Cumberland Motor Inn Motel
  • Cumberland Motor Inn Motel Cessnock
  • Cessnock Comfort Inn
  • Comfort Inn Cessnock
  • Cumberland Motor Inn Cessnock, Australia - Greater Newcastle
  • Cumberland Motor Cessnock
  • Cumberland Motor
  • Cumberland Motor Inn Motel
  • Cumberland Motor Inn Cessnock
  • Cumberland Motor Inn Motel Cessnock

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.