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AP Eva Senses

4.0 star property
Boardwalk/promenade hotel with marina and free breakfast

Photo gallery for AP Eva Senses

Exterior
Breakfast, lunch, dinner served; sea views
2 bars/lounges, gastropub
Indoor pool, seasonal outdoor pool, pool umbrellas
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$197
includes taxes & fees
6 Jan - 7 Jan 2026

Explore the area

View map
Avenida da Republica, 1, Faro, 8000-078
  • Place, Faro Marina
    ‪2 min walk‬
  • Place, Old Town Square
    ‪5 min walk‬
  • Place, Faro Cathedral
    ‪5 min walk‬
  • Airport, Faro (FAO-Faro Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room, City View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room, City View (2 adults)

8.8 out of 10
Excellent
(69 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Suite, City View (2 adults + 2 children)

Minibar, in-room safe, desk, blackout curtains

City Suite, City View (2 adults + 2 children)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Suite, Marina View (2 adults + 2 children)

Minibar, in-room safe, desk, blackout curtains

Suite, Marina View (2 adults + 2 children)

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
  • 42 sq m
  • 1 bedroom
  • Marina view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double or Twin Room, Marina View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Marina View (2 adults)

8.8 out of 10
Excellent
(62 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
  • 20 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Marina View (2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite, Marina View (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, Marina View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Marina View (2 adults)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Marina View (3 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Marina View (3 adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for City Suite, City View (2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

City Suite, City View (2 adults + 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite, City View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, City View (2 adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Suite, City View (3 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, City View (3 adults)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Double or Twin Room, Marina View (1 adult)

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Marina View (1 adult)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double or Twin Room, City View (1 adult)

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room, City View (1 adult)

7.8 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bidet
Minibar
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Faro

AP Eva Senses puts you in the heart of Faro, within steps of Jardim Manuel Bívar and Ria Formosa Natural Park. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, Harune, is open for breakfast, lunch and dinner. Bar Adão is the hotel's own gastropub, serving drinks along with lunch and dinner. Enjoy the marina, gym and seasonal outdoor swimming pool. 6028 square feet (560 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available for free. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Faro City Centre hotel, attractions include Olhao Harbour and Vilamoura Marina.

What's nearby

  • Faro Marina - 2 min walk - 0.2 km
  • Old Town Square - 5 min walk - 0.5 km
  • Faro Cathedral - 5 min walk - 0.5 km
  • A Companhia de Teatro do Algarve - 7 min walk - 0.6 km
  • Carmo Church - 7 min walk - 0.6 km

Getting around

  • Faro Station - 7 min walk
  • Faro (FAO-Faro Intl.) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Eva Market & Steakhouse - ‬1 min walk
  • ‪Bohéme - ‬2 min walk
  • ‪Santa Maria Náutica - ‬4 min walk
  • ‪Pipers - ‬4 min walk

About this property

AP Eva Senses

Boardwalk/promenade hotel with marina and free breakfast
AP Eva Senses offers its guests a marina, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6028 square feet (560 square metres) and includes conference space. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly AP Eva Senses. An airport shuttle (available on request) is available for a fee.

This 4-star Faro hotel is smoke free.

  • 134 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Conference rooms
  • 6028 sq ft of conference space
  • 560 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
AP Eva Senses offers 134 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Adão
  • Harune

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,028 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In a nature reserve
  • Marina
  • On the boardwalk/promenade
  • On the riverwalk
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 957

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Eva Faro
Hotel Eva
Hotel Eva Faro
Eva Hotel Faro
Hotel Eva Faro, Portugal - Algarve
EVA SENSES HOTEL
AP Eva Senses Faro
AP Eva Senses Hotel
AP Eva Senses Hotel Faro

Frequently asked questions

What is the cancellation policy at AP Eva Senses?

AP Eva Senses offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at AP Eva Senses?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at AP Eva Senses on 6 Jan 2026 start from AU$193.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to AP Eva Senses?

The closest beach to AP Eva Senses is Falesia Beach (18.5 km).

Is there a spa on site at AP Eva Senses?

There's no onsite spa, but this property does offer services like massages.

Does AP Eva Senses have a pool?

AP Eva Senses has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to October.

Is AP Eva Senses family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that AP Eva Senses is a hit with families.

Does AP Eva Senses serve breakfast?

You bet, guests adore the free buffet breakfast here! It's the ideal spot to fuel up for a day of adventure.

Is there a free airport shuttle available at AP Eva Senses?

No, but there's an airport shuttle that runs from 6:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at AP Eva Senses?

Yep, you can grab a meal at AP Eva Senses's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at AP Eva Senses?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at AP Eva Senses?

No, pets are not allowed.

AP Eva Senses Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 18 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marina view, helpful staff, central location, good buffet breakfast.
Stayed 3 nights in Sep 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, large room but very noisy location.

Our suite was the biggest we've ever stayed in! However we were on the 1st floor and street side. SO NOISY that sleep was hard for me. There was noise until 5 or 6 a.m. The pool is large and on the rooftop but chairs are scarce and the water is freezing. The gym was great! Also, the staff were all very helpful
Stayed 4 nights in Sep 2025

8/10 Good

Angie

Stayed 1 night in Sep 2025

10/10 Excellent

Kimberley Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Eva Senses and would defiantly go back again.
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dated . Noise transfer from neighbours. A little pricey for the area . But overall 4/5 .
Stayed 2 nights in Sep 2025

10/10 Excellent

Chia Cheng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you very much for making our visit so enjoya

My sister and I stayed at your hotel in Faro for two days and we had a very warm and wonderful time there. We are especially grateful to Manager Antonio and Peter (I hope I remembered his name correctly—my apologies if not)., who were both so kind to us. The other staff members were also extremely kind, which truly touched us and made our stay so memorable. Thank you very much for making our visit so enjoyable.
Stayed 2 nights in Sep 2025

8/10 Good

Dennis

Stayed 2 nights in Sep 2025

10/10 Excellent

Dizolele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location, just a couple of tweaks

Spent a nice week here. Probably the best located hotel in Faro. A short ride from the airport, both the modern waterfront and old town right there, and the train station a few minutes walk away. It has a lot going for it. If you can get a room on the marina side the view is lovely, nice place to sit on a morning or evening. The top floor buffet restaurant (breakfast and weekend dinner), pool / bar, and cocktail bar make use of the location with the views over the marina and coast. We had a very nice stay. A few tweaks could raise it from good to great. The main thing in my opinion being the inability to keep hot food hot on the buffet, at either breakfast or dinner, it was cold unless you caught a dish being brought out fresh. The quantity and range of food on offer is large, maybe best to do a little less but better? Breakfast is a bit chaotic but no more than most. Good fruits, salads, cheese, bread and cakes. The shower in our bathroom was clean and functional but tired and a bit leaky. Not really in keeping with the standard otherwise. There's a smart cocktail bar which they could easily push more. We got to nearly the end of our stay before we knew much about it or realised they had offers at certain times. The rooftop pool and bar could use a refresh with it's furniture and it's selection of drinks. It's such a nice spot and they lay on music events some evenings, just a little polish would meet it's potential.
Stayed 8 nights in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Location excels attention to detail lacking

Location excellent. Staff pleasant. Room overlooking the marina was great for people watching. Breakfast was excellent with live pianist. Sadly room aircon was very poor so we didn’t sleep too well. Would stay again though.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good service and excellent location.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT book at this hotel. First we were met with surly staff at the reception desk. Our room was totally unacceptable. There was a problem with the plumbing outside our door. IT STUNK. During the night right behind our bed we could hear toilets flushing, showers going. Even when we complained we were met with arrogance and lies. The duty manager did even bother to introduce himself while we were complaining and he was sitting there. To top it all off, this self rated 4 star hotel did not even have Kleenex in the rooms. The products were substandard , the toilet paper abrasive and just all round unacceptable. Buyer beware, you are a 45mins ferry ride away from the closest beach. This should be considered a 2 star hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect as was the view of the port. Check in was a little chaotic but the staff and amenities were perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road works in front the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday 2025

Lovely hotel with bar and pool. Excellent location for exploring Faro.
Stayed 2 nights in Aug 2025

8/10 Good

Jesusa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Do not stay here if you have a car. Parking is on the street and very limited. There’s a larger parking lot which is public parking but it is blocks away and busy when tourists are at the beach. Main areas of the property are nice but I found the hotel room stark for supposedly a 4 star property.
Stayed 1 night in Aug 2025

8/10 Good

Scarlett

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect location and fabulous breakfast! Some communal areas could be cleaner e.g. pool had a scummy corner which could be dealt with very easily!).
Stayed 3 nights in Aug 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and facilities were clean. Phenomenal breakfast!!! Staff were friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Janice d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eva senses is an excellent hotel its our second visit and will be back
Stayed 2 nights in Aug 2025

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Fabulous location and fabulous hotel. Breakfast was amazing, especially the pianist sitting in the corner. Great service and comfortable rooms. The pool area is a little run down but looks like they’re in refurbishment mode having just opened a new spa facility in the last two weeks.
Stayed 1 night in Aug 2025

10/10 Excellent

Venkataramanan

Stayed 6 nights in Aug 2025

4/10 Poor

Sephora

Disliked: Cleanliness, staff & service, property conditions & facilities
This resort has great views however everything else was very lackluster. I stayed here for a few nights and upon checking in the AC was making a very loud noise. It was reported several times and each time we were told the maintenance worker would be by to check it and if it can’t be fixed they will move our room. We left to explore and came back and it still had not been fixed. When I approached the front to fix it they kept giving me the runaround until the last time I went they said maintenance had actually left for the day and so they will just move us. This was hours later. No one ever contacted us to follow up if maintenance had been by or if things were fixed and it took us going to report it multiple times for it to be handled. The hotel room left a lot to be desired. Overall we were not pleased and would not recommend staying here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando

Stayed 4 nights in Aug 2025