4.5 out of 5

"The hotel is good. Service in restaurant is slow. The pool size is deceptive " More

By a verified traveller on Sat 07 Jul 2018

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Hotel Description

At Quest Hotel & Conference Center – Cebu you'll be within just a 10-minute stroll of popular attractions like Ayala Center and Cebu Business Park. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and free self parking.

All 427 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers and free bottled water. Minibars provide refreshments, and room service makes dining in an option. You'll find nice touches like slippers and free toiletries to enhance your stay. Additionally, safes, hairdryers and phones are available.

The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Added amenities include free WiFi in public areas, a health club and spa services. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of an airport shuttle.

Within a 30-minute walk of this 3-star Cebu hotel, attractions include Cebu IT Park and Fuente Osmena Circle.

Double Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$78* Per night/room 17 Sep. - 18 Sep.

Double Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Hotel & Conference Center – Cebu ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Hotel & Conference Center – Cebu

Everyone (14) Couples (1)
4 out of 5
Friendly service. Bed was to hard . Location was great. Would stay here again. Value for money.

Posted by on 5 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Quest Management

Thank you for highlighting our services and location. We are pleased that you enjoyed your stay with us. We look forward to see you on your next Cebu visit.

5 out of 5
Excellent pool and bar service! The rooms were clean, good location next door to a huge shopping center and restaurants

Posted by on 17 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Quest Management

Thank you for your for highlighting our rooms, location and pool bar services. We are pleased to know that you enjoyed your stay with us. We are looking forward in seeing you again.

2 out of 5
My experience began in a long queue for check in which seemed ridiculous as many staff were there, but many not doing anything useful. When I eventually got my room I had to carry my own bags from the storage room to my room as the concierge was so disorganised. The room was OK, but the Wi-Fi was appalling (often, there was none), which in today’s travel market is not good enough.

Posted by on 16 Jan. 2019

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Comment from Hotel Management

24 Jan. 2019 by Quest Management

Dear Valued Guest, Thank you for your constructive feedback and rating! I am sad to hear your experiences with wifi and check-in process. I wish I have learned this during your stay so we may able to resolve and make it up to you. Rest assured that your comments were all noted for improvement. We hope that this will not hinder your from coming back. Should you plan to return in the future, please do not hesitate to let me know. Sincerely, Kristal Manalang Front Office Manager

5 out of 5
Cannot speak highly enough of this hotel in regards to friendliness of staff, facilities, cleanliness of room and service offered. The buffet breakfast was one of the best that I have come across offering an expansive choice of foods that we could have sat there and grazed all day. From the moment that we arrived till the moment that we checked out we were completely satisfied with everything that the Quest had to offer. We will definitely be staying here again when we visit Cebu.

Posted by , from Australia on 7 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Quest Management

Dear Anthony, Thank you for the great feedback and rating! We are pleased that you enjoyed your stay and was able to appreciate our services. We are looking forward in seeing you again.

4 out of 5
The staff are friendly and pleasant. Good location for shopping . Buffet price is bit pricey especially for breakkie. But overall , we enjoyed our stay . Thank you .

Posted by on 26 Dec. 2018

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Comment from Hotel Management

27 Dec. 2018 by Quest Management

Dear Valued Guest, Thank you for your great feedback and rating! We are pleased that you enjoyed your stay with us. We are looking forward in seeing you again.

5 out of 5
Nice hotel, central to shops Staff were very friendly

Posted by , from Perth, Western Australia on 14 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by Quest Management

Thank you Amanda for your great feedback and rating. We are pleased to know that you enjoyed your stay. We are looking forward on your next visit.

4 out of 5
The hotel is good. Service in restaurant is slow. The pool size is deceptive

Posted by on 7 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Quest Management

Dear Valued Guest, Thank you for your rating and constructive feedback. I am sad to hear your experience with our restaurant as we always aim to provide outstanding and fast service. We seldom receive comments such as yours as standard time and procedure were in placed. Rest assured that this is well noted by our F&B manager for improvement. We hope that this will not hinder you from coming back. Should you need further assistance, please let me know. Sincerely, K Manalang Front Office Manager

4 out of 5

closes to businesss center

satisfactory and they are nice and kind person and freindly

Posted by , from Australia on 18 Feb. 2018

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Comment from Hotel Management

19 Feb. 2018 by Quest Management

Thank you for staying at Quest Cebu and for highlighting our helpful staff. We are delighted that you enjoyed your stay and looking forward to welcome you back on your next trip to Cebu City.

5 out of 5

One night Stay

Fantastic, we were on our leg home before a flight to Manilla in the morning, inhouse restaurant was fantastic, bar and pool bar, staff very helpful, booked our taxi next morning and was on time. Could not fault our stay,

Posted by , from New Zealand on 6 Feb. 2018

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Comment from Hotel Management

9 Feb. 2018 by Quest Management

Dear Kylee, Thank you for staying at Quest Cebu and for highlighting our great restaurant, pool and bar, helpful staff and the efficiency of our staff arranging your transportation. We are delighted that you enjoyed your stay and we look forward to welcoming you back during your next trip to Cebu City. Best Regards, Quest Management

5 out of 5

Modern and comfy room.

Excellent location, exceptional service from staff. Great dining hall with excellent choices at reasonable cost. Reliable wifi, perfect choice for business people.

Posted by , from Brisbane, Australia on 20 Jan. 2018

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Comment from Hotel Management

25 Feb. 2018 by Quest Management

We are pleased to learn that you had an amazing experience at Quest Cebu. It was so rewarding to read that our service exceeded your expectations. The entire team will work intensely and with passion to make every guest feels special. We are looking forward to offering you another positive experience on your next visit.

About the Quest Hotel & Conference Center – Cebu

Location Archbishop Reyes Avenue, Cebu, Cebu 6000

Property Features

Quest Hotel & Conference Center – Cebu offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Spa services, tour or ticket assistance, and concierge services are also featured at the business-friendly Quest Hotel & Conference Center – Cebu. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Art Deco Cebu hotel.

  • 1 building
  • 427 guestrooms or units
  • 25 levels
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cebu (CEB-Mactan - Cebu Intl.) (13 km / 8.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quest Hotel & Conference Center – Cebu offers 427 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with cable channels. Bathrooms include a shower, complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

Quest Hotel & Conference Center – Cebu has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

If you are planning to arrive after 3 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 12

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 600 and PHP 600 for adults, and PHP 300 and PHP 300 for children (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cebu Quest
  • Cebu Quest Hotel
  • Hotel Quest
  • Hotel Quest Cebu
  • Quest Cebu
  • Quest Cebu Hotel
  • Quest Hotel
  • Quest Hotel Cebu
  • Quest Cebu Cebu Island/Cebu City
  • Quest Hotel Conference Center – Cebu

You should know

  • Quest Hotel & Conference Center – Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.