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Sophia Hotel By OxoHotel

4.0 star property

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Terrace/patio
Suite, 1 King Bed, Terrace, City View | Terrace/patio
Family dining
Front of property
Junior Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Place, Clock Tower
    ‪2 min walk‬
  • Place, Bolivar Square
    ‪2 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 110 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

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About the area

Cartagena

Sophia Hotel By OxoHotel puts you in the heart of Cartagena, steps from Clock Tower and within a 15-minute stroll of Cartagena de Indias Convention Center. Highlights at this hotel include free cooked-to-order breakfast, a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of airport pick-up service. .Near this 4-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • San Pedro Claver Church and Convent - 2 min walk - 0.2 km
  • Clock Tower - 2 min walk - 0.2 km
  • Bolivar Square - 2 min walk - 0.2 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 3 min walk - 0.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Donde Fidel - ‬1 min walk
  • ‪Mirador Café & Bar - ‬2 min walk
  • ‪The clock pub - ‬3 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬1 min walk

About this property

Sophia Hotel By OxoHotel

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Sophia Hotel By OxoHotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 15 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sophia Hotel By OxoHotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 90000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for COP 100000.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Frequently asked questions

Are there any beaches close to Sophia Hotel By OxoHotel?

Yep, Sophia Hotel By OxoHotel is a short 18-minute walk from Bocagrande Beach.

What makes Sophia Hotel By OxoHotel a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sophia Hotel By OxoHotel.

Does Sophia Hotel By OxoHotel serve breakfast?

You bet, our guests are hooked on the free cooked-to-order breakfast here! Offered daily between 6:30 AM and 10 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Sophia Hotel By OxoHotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sophia Hotel By OxoHotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sophia Hotel By OxoHotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sophia Hotel By OxoHotel?

Cats and dogs are welcome at Sophia Hotel By OxoHotel, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

Sophia Hotel By OxoHotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 511 out of 621 reviews
Rating 8 - Good. 75 out of 621 reviews
Rating 6 - Okay. 23 out of 621 reviews
Rating 4 - Poor. 3 out of 621 reviews
Rating 2 - Terrible. 9 out of 621 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stanislav

Stayed 1 night in Nov 2025

10/10 Excellent

Leah Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location, staff, food, drinks, vibe. This is a hotel we keep coming back to for a reason.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephane

Stayed 3 nights in Jul 2025

10/10 Excellent

claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We really enjoyed our stay at the Sophia and Cartagena in general. The entire service provided by the hotel staff was perfect, from the young people at reception, to the restaurant staff where we enjoyed our delicious daily breakfasts, to the rooftop service. Everything was excellent, with friendly staff who were attentive to our needs. We give everyone 5 stars! 100% recommended. Thank you very much.
Stayed 3 nights in Oct 2025

10/10 Excellent

ELVIRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 5 wonderful days here. We were very happy because it was a very clean hotel, with excellent service from all the staff in the different areas, great breakfast, and a beautiful view.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rosalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. It has their own Roof Top.With an amazing view.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay highly recommend
Stayed 1 night in Oct 2025

10/10 Excellent

Malory

Stayed 11 nights in Sep 2025

10/10 Excellent

Cesar A

Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Stayed 4 nights in Oct 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend ! Beautiful room and amazing attentive staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful, excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

KETAN J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service & Staff was good
Stayed 5 nights in Sep 2025

10/10 Excellent

Randal, Virginia Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely hotel is made even better by its friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Khalilah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property managers were very nice and knowledgeable. There were many shops and activities in walkable and short driving distances
Stayed 3 nights in Aug 2025

8/10 Good

Oliver

Stayed 1 night in Aug 2025

10/10 Excellent

reyzan

Stayed 3 nights in Aug 2025

10/10 Excellent

Ahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very convenient in the old town and within walking distance to all sites and restaurants. The rooftop has a great view and you get a complimentary drink ticket w your stay!
Stayed 1 night in Jul 2025

2/10 Terrible

Aldin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware!

Hotel agreed in person at reception to cancel 3 nights, (even that ccl policy says no) after check in date they charged me and said hotel manager do not accept, how to understand it if reception Mr. Fabio agreed to cancel without charges? Be aware of this hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

isaias

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place amazing staff definitely stay there again
Stayed 7 nights in Jul 2025

10/10 Excellent

Jessica, Pembroke Pines

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mójele hotel con el mejor rooftop !!! Y mejor servicio al cliente
Stayed 5 nights in Aug 2025

10/10 Excellent

Matthews

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Sophia hotel! We spent two nights here, and it was a very quiet area but still close and walkable to everything in El Centro. The rooms were spacious and well-maintained, and the rooftop pool bar was beautiful with a great view of the city. The best part was the service, everyone on the staff was so nice and accommodating, we couldn’t have asked for a better experience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajiv, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025