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Ox Hotel Carlisle

3.0 star property
Hotel in Carlisle with 24-hour front desk and bar/lounge

Photo gallery for Ox Hotel Carlisle

Reception
Combined shower/bathtub, towels
Twin Room
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Cathedral
    ‪3 min drive‬
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Ox Hotel Carlisle you'll be within just a 15-minute stroll of Carlisle Masjid and University of Cumbria. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Plus you'll find free Wi-Fi in public areas and a 24-hour front desk. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Carlisle hotel include Eden Rock and Brunton Park.

What's nearby

  • Carlisle Cathedral - 3 min drive - 1.7 km
  • The Sands Centre - 3 min drive - 2.1 km
  • Bitts Park - 3 min drive - 2.1 km
  • Carlisle Castle - 4 min drive - 2.4 km
  • Carlisle Racecourse - 6 min drive - 3.6 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪Cranemakers - ‬10 min walk
  • ‪China Palace - ‬2 min drive
  • ‪Sunny Hotfood Takeaway - ‬16 min walk
  • ‪Domino's Pizza - ‬11 min walk
  • ‪KFC - ‬6 min walk

About this property

Ox Hotel Carlisle

Hotel in Carlisle with 24-hour front desk and bar/lounge
WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Frequently asked questions

What is the cancellation policy at Ox Hotel Carlisle?

Ox Hotel Carlisle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Ox Hotel Carlisle serve breakfast?

Sure does, buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ox Hotel Carlisle?

No, Ox Hotel Carlisle does not offer an airport shuttle service.

What time are check-in & check-out at Ox Hotel Carlisle?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ox Hotel Carlisle?

No, pets are not allowed.

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 186 reviews
Rating 8 - Good. 66 out of 186 reviews
Rating 6 - Okay. 38 out of 186 reviews
Rating 4 - Poor. 13 out of 186 reviews
Rating 2 - Terrible. 21 out of 186 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Cheap but you get what you pay for. No brekfast as not enough people staying. No draft beer in the bar. Bath was all stained.
Stayed 2 nights in Feb 2025

6/10 Okay

Elizabeth

Travelled with group
Stayed 1 night in Feb 2025

8/10 Good

Andrew, LONDON

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was clean and is in a great position to get to town,the lakes and Scotland etc.
Stayed 3 nights in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful. Friendly staff, helpful and polite. Convenient with added bonus of free parking. Spacious room with good facilities.
Stayed 1 night in Feb 2025

8/10 Good

Mohammed

Travelled with family
Liked: Amenities
Quiet, clean and lovely staff . Lots of parking spaces . Close to town centre
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here for years used to be great with the pool and steam room gym etc now they arent in use..dissappointing.. nice clean room as always good shower and bath lovely staff..only downside now is a bad smell going through reception like a drain smell which needs addressing
Stayed 2 nights in Feb 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities
There is plenty of parking there contrary to some of the info I saw. Staff were friendly and helpful. Facilities were good and rooms spacious.and warm. The hotel could do with modernization as it looks tired however it's reflected in the price. My stay was pleasant and I would stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Lee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People asleep in the corridors, fighting in the hotel until 2am, police and ambulances attended. Very very poor

8/10 Good

Liam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Matty

Disliked: Room comfort

Ox hotel

It was all good apart from the dubble bed ws 2 singles pushed together so bed was not the best to sleep in
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

I left and didn't stay as i felt scared as there was 2 intoxicated adults arguing and shouting on front doorstep, it's a hotel with lots of homeless people staying there, i had to find safer accommodation
Stayed 1 night in Dec 2024

10/10 Excellent

Keira

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort

Great value

For the price it was fantastic, good freshly cooked breakfast and friendly staff. We would definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

David Francis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a one-night stopover. With that in mind, I found the hotel conveniently situated, the staff were pleasant & helpful, & I had a good night's sleep.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Stephen

Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing wrong
Stayed 1 night in Nov 2024

2/10 Terrible

Fraser

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible hotel. Very dirty.

Terrible hotel. Very dirty. Left immediately and went to another hotel.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Stayed 2 nights in Oct 2024

6/10 Okay

Kate

Disliked: Property conditions & facilities
This hotel is cheap and cheerful, if your looking to just get your head down for the night, this is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Amazing
Stayed 1 night in Oct 2024

4/10 Poor

Jim

Business traveller
Disliked: Cleanliness, property conditions & facilities
Corridirs and room hsd a terrible stench. Bed was dirty. Bathroom sink had mould. Breakfast was cold and iver cooked. Jad to eait 30 nins on breakfast. All in all a bit disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Jack at reception was absolutely superb, he’s a credit to the hotel. Bed was broken so we used the suitcase stand under the mattress.
Stayed 1 night in Oct 2024