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3.9 out of 5

"This place is closer to everything. Friendly staff👍 " More

By a verified traveller on Tue 16 Jul 2019

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Hotel Description

The Royal Hotel Cardiff places you in the center of Cardiff, within a short 5-minute stroll of St. David's Hall and Principality Stadium. Highlights at this hotel include a restaurant and in-room free WiFi.

All 60 rooms feature TVs, coffee/tea makers, and safes. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, room service, hair dryers, and phones are available.

The restaurant, Fitz Bar, serves British cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:00 AM.

Sights within a 10-minute walk of this 3.5-star Cardiff City Centre hotel include Cardiff Castle and Cardiff Motorpoint Arena.

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Cinema Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Royal Hotel Cardiff ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Royal Hotel Cardiff

Everyone (4) Couples (1) Family (3)
4 out of 5
This place is closer to everything. Friendly staff👍

Posted by on 16 Jul. 2019

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2 out of 5
Staff were very friendly and helpful. The breakfast was excellent. The room was tired and the bedding actually felt damp. The location is good from the point of view of being near shops and restaurants but the noise at night was awful and the street did not feel like a good street to be in.

Posted by on 7 Jul. 2019

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4 out of 5
Hotel is in a very central location, which makes it easy to get to everything in Cardiff, the castle, shops, food, the lot! However, the parking facility is two blocks away, which isn’t entirely convenient.

Posted by on 24 Jan. 2019

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5 out of 5
Fantastic location,great breakfast,loved Cardiff,will definitely return at some stage

Posted by , from New Zealand on 5 Aug. 2018

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5 out of 5
Convenient to both train station and town facilities. Room was well appointed. Bed and pillows were comfortable. With no fridge in the room ( quite a foreign concept to Aussies), we had no way to cool drinks. We don’t drink tea or coffee so like cool drinks. The staff were happy to provide us with buckets of ice to keep drinks cold.

Posted by , from UK on 26 Jun. 2018

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4 out of 5
Handy to town centre and rail station.comfy room with all facilities I needed

Posted by , from nz on 11 Jun. 2018

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3 out of 5

Average rating only.

Pros: Close to shops bars and cafes.
Cons: A lot in this particular room could be improved upon. The entrances and lifts were very disjointed. car parking closer to hotel.
Location: Shops and night life in the middle of where we were.palace and millinieum stadium close by.
We were very disappointed with our room 401 as after day one we discovered it had serious and constant water problems on the bathroom floor. This required us to use bath mat and towels at all times.the drapes in the room on one side had very few usable hooks and let a lot of light through.the room in general was dark due to small windows and was cold also.the girls on reception were very apologetic and kind and understanding when we bought these matters to their attention.very friendly and helpful female bar staff.very helpful male reception staff member when we arrived(Marcus)with all our luggage.toilet seat also very wobbly which may cause back injuries to guests.

Posted by , from nz on 22 Jul. 2016

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2367 square feet (220 square meters). Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Royal Hotel Cardiff. This 3.5-star Cardiff hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 7 levels
  • 2367 sq ft of conference space
  • 220 sq m of conference space
  • Built in 1866
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Cardiff International Airport (CWL) (22 km / 13.7 mi)
  • Train station: Cardiff (CFW-Cardiff Train Station) (0.3 km / 0.2 mi)

Room Amenities

The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:00 AM.

Fitz Bar - This restaurant specializes in British cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 14 for adults and GBP 7 for children (approximately)
  • Nearby parking fee: GBP 16 per day
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Credit card charges are subject to a surcharge of GBP 2

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cardiff Hotel
  • Cardiff Royal
  • Cardiff Royal Hotel
  • Hotel Cardiff
  • Hotel Royal Cardiff
  • Royal Cardiff
  • Royal Cardiff Hotel
  • Royal Hotel Cardiff
  • The Royal Hotel Cardiff Hotel
  • The Royal Hotel Cardiff Cardiff
  • The Royal Hotel Cardiff Hotel Cardiff

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.