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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Mercure Newport Hotel

Exterior
Exterior
Superior Room, 1 Double Bed (Privilege)
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
The current price is AU$169
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Newport Transporter Bridge
    ‪3 min drive‬
  • Riverfront
    ‪5 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Select Comfort bed
Egyptian cotton bed sheets
Blackout curtains
Premium bedding
Sofa bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout curtains
Egyptian cotton bed sheets
Select Comfort bed
Premium bedding
Hairdryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Newport

Mercure Newport Hotel puts you in the centre of Newport, 4.4 km (2.7 mi) from Newport Transporter Bridge and 4.6 km (2.9 mi) from Riverfront. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, NP20 Bar & Kitchen, is open for breakfast, lunch and dinner. 2099 square feet (195 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 4-property class Newport City Centre hotel include University of Wales-Newport and Llanfrechfa Grange Hospital.

What's nearby

  • Newport Transporter Bridge - 3 min drive - 2.1 km
  • Riverfront - 5 min drive - 2.4 km
  • Celtic Manor Resort Golf Club - 7 min drive - 5.7 km
  • International Convention Centre Wales - 7 min drive - 5.7 km
  • Tredegar House - 7 min drive - 4.3 km

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Potters - ‬3 min walk
  • ‪The Riverfront - ‬5 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk
  • ‪The Lamb - ‬4 min walk

About this property

Mercure Newport Hotel

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

  • 135 guestrooms or units
  • 15 levels
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 1966
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Newport Hotel offers 135 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,007 reviews
The price is AU$110
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

What is the cancellation policy at Mercure Newport Hotel?

Mercure Newport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Newport Hotel?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on 21 Sept 2025 start from AU$168.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Newport Hotel?

The closest beach to Mercure Newport Hotel is Sugar Loaf Beach (18 km).

What makes Mercure Newport Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Mercure Newport Hotel.

Does Mercure Newport Hotel serve breakfast?

Yeah, full brekkie is served on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Newport Hotel?

No, Mercure Newport Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Newport Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Newport Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Newport Hotel?

No, only service animals are allowed.

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 866 reviews
Rating 8 - Good. 173 out of 866 reviews
Rating 6 - Okay. 55 out of 866 reviews
Rating 4 - Poor. 24 out of 866 reviews
Rating 2 - Terrible. 21 out of 866 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olufunmilayo Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Near the train station and town centre. Just what I needed.
Stayed 1 night in Jun 2025

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An early start in the morning

Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was modern, clean and comfortable. Ultimately like any hotel it’s just a building; however, what sets this building apart is the staff. We stayed two nights and from the outset we were made to feel like old returning friends. Special mention goes to restaurant staff Nathan, Bessy and Coulay (I guarantee that I’ve misspelt that), also to night desk staff member Andrew. If I have need of a hotel in Newport again I can’t imagine choosing anywhere else. Great service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay in the hotel. Near to shops and restaurant highly recomended.
Stayed 1 night in Jun 2025

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Cleanliness
Where do I start.... Checked into room 805 first thing I noticed was the desk was broke, the bed had a hair under the duvet. The toilet holder in the bathroom was loose(thought it was going to fall off at one point). Curtains were dirty and had stains on them. For £168.30 (2 nights) it was nowhere near worth the stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Martin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and staff very friendly, room was unbearably hot and AC only went down to 19 degrees.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for a sporting event

Stayed here before and got the great service previously. Staff excellent.Location great.Nice rooms.
Stayed 1 night in May 2025

8/10 Good

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been served earlier as I needed to leave at 7am to catch a train.
Stayed 2 nights in May 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Good central location
Stayed 1 night in May 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern rooms with attentive staff working on reception
Stayed 1 night in May 2025

10/10 Excellent

Callum

Stayed 1 night in May 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2025

2/10 Terrible

Gary

Stayed 1 night in May 2025

10/10 Excellent

Rupinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was great experience only concerned about it does not have it’s own parking.
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bank Holiday

All very good, really liked this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Anne-Marie

Stayed 1 night in May 2025

10/10 Excellent

Saida

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All round nice stay
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would use again
Stayed 1 night in May 2025

8/10 Good

Richard

Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
hotel perfect ,staff helpful and friendly ,service was great as was breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Julie Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, helpful staff, really nice breakfast buffet, convenient for walking to shops, restaurants and local attractions.
Stayed 2 nights in May 2025