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Best Western Premier Heronston Hotel & Spa

Property class: 4

Photo gallery for Best Western Premier Heronston Hotel & Spa

A modern hotel room with a large bed, a seating area, and a wooden accent wall.
A modern dining area with tables set for service, overhead lighting, and a patterned floor.
An outdoor patio with wicker furniture, tables, and hanging lanterns.
A bar area with shelves of various liquor bottles and a coffee machine.
A modern interior with yellow chairs and tables, decorative vases, and a wooden shelf with various items.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Gym
The current price is AU$205
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Place, Ewenny Priory Church
    ‪2 min drive‬
  • Place, Cardiff Bay
    ‪33 min drive‬
  • Place, Principality Stadium
    ‪38 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a neatly made bed, a bedside table with a lamp, a tray with breakfast items, and a chair.

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two chairs, a desk, and a TV.

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, 1 Double Bed, Non Smoking

A living room with a sofa, coffee table, and a TV mounted on the wall.

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a ceiling light.

Deluxe Room, 2 Single Beds, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a mirror.

Deluxe Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

A modern hotel room with a large bed, a round dining table, two chairs, a desk with a lamp, and a view of the outdoors through sheer curtains.

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

A modern hotel room with a large bed, a desk, a chair, and a small table.

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

A modern hotel room with a large bed, a desk with a chair, a vanity with a mirror, and a nightstand with a lamp.

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Bridgend

Best Western Premier Heronston Hotel & Spa places you in the heart of Bridgend, within a 20-minute walk of Ewenny Priory Church and 4 km (2.5 mi) from Ogmore Castle. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include hot stone massages, body scrubs and mani/pedis. The restaurant, Crane, is open for breakfast and dinner. Ewennys Bar & Grill is the hotel's own bar, serving drinks along with dinner. Plus you'll find free Wi-Fi in public areas, a gym and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .With a stay at this 4-property class Bridgend hotel, you'll be 4.3 km (2.6 mi) from Southerndown Golf Club and 4.5 km (2.8 mi) from Candleston Castle.

What's nearby

  • Ewenny Priory Church - 2 min drive - 1.4 km
  • Cardiff Bay - 33 min drive - 41.0 km
  • Utilita Arena Cardiff - 36 min drive - 45.7 km
  • Cardiff Castle - 37 min drive - 39.3 km
  • Principality Stadium - 38 min drive - 46.3 km

Getting around

  • Tondu Station - 8 min drive
  • Cardiff International Airport (CWL) - 33 min drive

Restaurants

  • ‪Ashoka Tandoori - ‬15 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬20 min walk
  • ‪Domino's Pizza - ‬3 min drive
  • ‪Costa Coffee - ‬19 min walk

About this property

Best Western Premier Heronston Hotel & Spa

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments.

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  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The property will be renovating from 4 June 2026 to 28 February 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property class

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

Is parking available at Best Western Premier Heronston Hotel & Spa?

Yep, Best Western Premier Heronston Hotel & Spa has a free self car park.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on 29 Oct 2026 start from AU$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Premier Heronston Hotel & Spa?

The closest beach to Best Western Premier Heronston Hotel & Spa is Trecco Bay (7.4 km).

Is there a spa on site at Best Western Premier Heronston Hotel & Spa?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Best Western Premier Heronston Hotel & Spa serve breakfast?

Sure does, full breakfast is available on weekdays between 6:30 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Premier Heronston Hotel & Spa?

No, Best Western Premier Heronston Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Premier Heronston Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Best Western Premier Heronston Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Best Western Premier Heronston Hotel & Spa?

Furry friends are welcome at Best Western Premier Heronston Hotel & Spa, with food and water bowls on offer.

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 78 out of 172 reviews
Rating 8 - Good. 49 out of 172 reviews
Rating 6 - Okay. 22 out of 172 reviews
Rating 4 - Poor. 14 out of 172 reviews
Rating 2 - Terrible. 9 out of 172 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and the staff were really helpful.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great for a quick stop over
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean well maintained rooms, friendly helpful staff always. Have stayed here many times always consistently good and nice restaurant with great food choices.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean but the bathroom a little tired.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, fantastic size room, and an enormous really comfy bed, says king size but sure it was bigger. I always rate a good hotel on the how comfy the bed is and how good the shower is and this gets 5 stars for the shower really good and powerful. We stayed as we were working down in South Wales and definitely be recommending here to our colleagues as its not far from the office but more for the comfort. There is plenty of parking also. We had breakfast on both morning and food great, plenty to choose from.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what you would expect from chain hotel. Good, but a bit room for improvement. Leisure part was off limits, quite pricy for food and drinks. But staff was great. Always doing their best and ready to help.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. It lacked air conditioning or at least a fan as it was stiflingly hot. Dinner menu was good and we had the lasagne and the ravioli both were excellent. Breakfast unfortunately was below par and could do with some improvements. But an enjoyable stop over.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what you would expect from chain hotel. Good, but a bit room for improvement. Leisure part was off limits, quite pricy for food and drinks. But staff was great. Always doing their best and ready to help
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and clean very comfortable recently refurbished but the doors in the hallway needs soft closes putting on them instead of banging shut staff were really good. Food was nice. Good Wi-Fi good phone reception plenty of parking.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
Very poor night's sleep, cheeky floor boards, loud doors banging. Breakfast very greasy.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good have stayed here many times now always reliable
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean with friendly staff’s
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Night business trip

Great well price food, friendly staff & excellent facilities
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good clean room
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished room, quite spacious.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Multi night stay business trip

Welcoming and friendly staff Good restaurant menu
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night business trip

Helpful friendly staff, great service and good food in the restaurant.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo business trip

Welcoming friendly staff, comfortable and clean room Good food with prompt service
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and relaxation

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.
Stayed 1 night in Dec 2024