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The Commodore Hotel

4-star property
Portswood Road, Portswood Square, Cape Town, Western Cape 1800 796 370
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4.3 out of 5
Very good!
See all 4 wotif Reviews

"Overall, a good place to stay and central to the waterfront area. There appears to be issues with water as showering was not enjoyable due water tempe ... " More

By a verified traveller on Fri 05 Apr 2019

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Hotel Description

You'll be connected to a shopping center at The Commodore Hotel, and within just a 10-minute stroll of V&A Waterfront and Two Oceans Aquarium. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy plasma TVs with satellite channels, and all 234 rooms feature free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding, free bottled water, and in-room massages are also available.

A relaxing visit to Casuarina Spa can include deep-tissue massages, hot stone massages, and aromatherapy along with access to the sauna and spa tub. The restaurant, The Clipper Restaurant, is open for breakfast, lunch, and dinner. Admiralty Bar is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the gym, sauna, and pool loungers. 1292 square feet (120 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Victoria and Alfred Waterfront hotel, you'll be 7.6 km (4.7 mi) from Table Mountain.

Standard Room (LUXT)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$219* Per night/room 26 Oct. - 27 Oct.

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite (Imperial)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Accessible ACCT)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite (JSUK)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (FAMT)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Commodore Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Commodore Hotel

Everyone (2) Couples (1)
4 out of 5
Overall, a good place to stay and central to the waterfront area. There appears to be issues with water as showering was not enjoyable due water temperature fluctuations.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

11 Apr. 2019 by Muneeb

Dear Guest Thank you for taking the time to provide us with your valuable feedback. Please be advised that the fluctuating water temperature is currently being looked at. We are delighted otherwise that you enjoyed your stay and hope to welcome you back sooner rather than later. Muneeb Eksteen Guest Relations Department

3 out of 5

Great location but not worth the money

Pros: Location and staff
Cons: Dont believe that the hotel is value for money
Location: Close to the V&A Waterfront
We recently stayed at this hotel which is located adjacent to the V&A Waterfront. The location and staff were the positive experiences. For the price the rooms are dated, and my son and his girlfriend were placed in a room for the disabled with no consultation. Our room faced the mountain, however we also overlooked the parking area and staff entrance, so was very noisy from 4am in the morning. The hotel is also undergoing maintenance, would have preferred to be notified about this at the time of booking.

Posted by , from Perth on 27 May 2017

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Comment from Hotel Management

10 Jul. 2017 by Muneeb

Dear Valued Guest We have noted your comments which has been raised with the Head of Department/s in order to ensure that corrective and remedial action is implemented. Please be assured that this is not the Standard of Service we pride ourselves in, and it is hoped that this experience does not tarnish your impression of the hotel. We hope to welcome you back sooner rather than later. Regards Muneeb Eksteen Guest Relations Department

5 out of 5
Pros: Awesome views of table mountain
Location: great spot at waterfront
very friendly and well worth a stay, near the action too

Posted by , from Australia - VIC - Melbourne on 7 Aug. 2012

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5 out of 5
Location: Close to everything
Facilities: Distinctive; Value: Great deal; Service: Go the extra mile; Cleanliness: Faultless;

Posted by , from Australia - QLD - Regional QLD on 6 May 2012

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About the The Commodore Hotel

Location Portswood Road, Portswood Square, Cape Town, Western Cape 8002

Property Features

The Commodore Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A sauna, a terrace, and tour/ticket assistance are also featured at the family-friendly The Commodore Hotel. Valet parking is free. Smoking is allowed in designated areas at this 4-star Cape Town hotel.

  • 1 building
  • 234 guestrooms or units
  • 6 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Train station: Cape Town Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

The Commodore Hotel offers 234 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 35-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Clipper Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Admiralty Bar - Overlooking the pool and garden, this lobby lounge serves light fare only. Open daily.

Terrace - This café is located by the pool. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Commodore Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • One child stays free
  • Debit cards
  • Car recommended
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 220 per person (approximately)
  • Covered self parking fee: ZAR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Commodore Cape Town
  • Commodore Hotel Cape Town
  • The Commodore Hotel Hotel
  • The Commodore Hotel Cape Town
  • The Commodore Hotel Hotel Cape Town

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.