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One&Only Cape Town

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for One&Only Cape Town

View from room
2 restaurants, breakfast, lunch, dinner served; local cuisine
Presidential Suite | Mountain view
1 bedroom, premium bedding, down duvets, pillow-top beds
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Spa
The current price is AU$1,968
includes taxes & fees
11 Dec - 12 Dec

Explore the area

View map
Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002
  • Place, Two Oceans Aquarium
    ‪1 min walk‬
  • Place, Cape Town Stadium
    ‪8 min walk‬
  • Place, Long Street
    ‪17 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

View all photos for Marina Mountain View King Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Marina Mountain View King Room

  • Sleeps 2

View all photos for Premier Marina Double Queen Room with Table Mountain View

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Marina Double Queen Room with Table Mountain View

  • Sleeps 3

View all photos for Island Superior King Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Island Superior King Room

  • Sleeps 2

View all photos for One Bedroom Marina Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

One Bedroom Marina Suite

  • Sleeps 2

View all photos for One Bedroom Island Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

One Bedroom Island Suite

  • Sleeps 2

View all photos for Grand One Bedroom Marina Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand One Bedroom Marina Suite

  • Sleeps 2

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Marina View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 123 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Presidential Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 383 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Mountain View (Marina)

View from room

Room, 1 King Bed, Mountain View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Table Mountain)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Table Mountain)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 316 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Marina)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Harbour View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 63 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Mountain View (Marina)

View from room

Premier Room, 1 King Bed, Mountain View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Island)

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms (Island)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 254 sq m
  • Canal view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom (Island)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Island)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 113 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View (Marina)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mountain View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 63 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Island)

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed (Island)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 73 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Island)

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Queen Beds (Island)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 73 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 Bedroom, Marina View

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 Bedroom, Marina View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Mountain View (Marina)

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Queen Beds, Mountain View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 61 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Harbour View (Marina)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Harbour View (Marina)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 63 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms (Premiere)

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms (Premiere)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 218 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Grand Suite, 1 Bedroom (Island)

1 bedroom, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 Bedroom (Island)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • 181 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Penthouse (Lion's Head)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
LCD TV
  • Sleeps 8
  • 4 King Beds

View all photos for Premier Two-Bedroom Family Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Premier Two-Bedroom Family Suite

  • Sleeps 4

View all photos for Island Two-Bedroom Family Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Island Two-Bedroom Family Suite

  • Sleeps 4

About the area

Cape Town

A luxury stay in the heart of Cape Town awaits you at One&Only Cape Town. Within steps you'll find Two Oceans Aquarium and The Watershed within a short 5-minute stroll. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to One and Only Spa can include deep-tissue massages, hot stone massages, aromatherapy and mani/pedis along with access to the hot springs/mineral springs. The restaurant, Rooi, serves local cuisine and is open for breakfast and dinner. Vista Bar and Lounge is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the free kids' club, 24-hour gym, Hot tub and sauna. 3927 square feet (365 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. Free buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Victoria and Alfred Waterfront hotel include Cape Town International Convention Centre and Long Street.

What's nearby

  • Two Oceans Aquarium - 1 min walk - 0.0 km
  • The Watershed - 3 min walk - 0.3 km
  • Cape Town Stadium - 8 min walk - 0.7 km
  • Long Street - 17 min walk - 1.5 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km

Getting around

  • Cape Town Station - 8 min drive
  • Esplanade Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 20 min drive

Restaurants

  • ‪Cooked - ‬2 min walk
  • ‪Nobu - The One&Only Cape Town - ‬1 min walk
  • ‪Native Coffee Roasters - ‬5 min walk
  • ‪ROOI - ‬1 min walk
  • ‪Lievita - ‬10 min walk

About this property

One&Only Cape Town

Luxury hotel with 2 restaurants and full-service spa
One&Only Cape Town offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3927 square feet (365 square metres) and includes conference space. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury One&Only Cape Town. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 131 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 3927 sq ft of conference space
  • 365 sq. m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
One&Only Cape Town offers 131 accommodations with iPod docking stations and minibars (stocked with some free items). Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

One and Only Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is AU$372
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Isola
  • Nobu
  • Rooi
  • Vista Bar and Lounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 3,927 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1250 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

One&Only Cape Town
One&Only Hotel
One&Only Hotel Cape Town
One And Only Cape Town
One&Only Cape Town Hotel Cape Town Central
One&Only Cape Town South Africa
One&Only Cape Town Hotel
One And Only Cape Town
One&Only Cape Town South Africa
One Only Cape Town
One&Only Cape Town Hotel
One&Only Cape Town Cape Town
One&Only Cape Town Hotel Cape Town

Frequently asked questions

Is parking available at One&Only Cape Town?

Yep, One&Only Cape Town has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at One&Only Cape Town?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at One&Only Cape Town on 11 Dec 2025 start from AU$1,967.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to One&Only Cape Town?

The closest beach to One&Only Cape Town is Clifton Bay Beach (5.3 km).

Is there a spa on site at One&Only Cape Town?

Yep, One and Only Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does One&Only Cape Town have a pool?

One&Only Cape Town has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at One&Only Cape Town?

One&Only Cape Town features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes One&Only Cape Town a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at One&Only Cape Town.

Is One&Only Cape Town family-friendly?

You bet! With amenities such as a free children's club and free supervised childcare, as well as children's slippers and childcare services in the guestrooms, it's no surprise that One&Only Cape Town is a hit with families.

Are there hot tubs in the rooms at One&Only Cape Town?

No, but there are deep-soaking baths in the guestrooms.

Does One&Only Cape Town serve breakfast?

You bet, complimentary buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at One&Only Cape Town?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at One&Only Cape Town?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at One&Only Cape Town?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at One&Only Cape Town?

No, only service animals are allowed.

One&Only Cape Town Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 366 reviews
Rating 8 - Good. 43 out of 366 reviews
Rating 6 - Okay. 6 out of 366 reviews
Rating 4 - Poor. 6 out of 366 reviews
Rating 2 - Terrible. 4 out of 366 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sukhpreet

Stayed 2 nights in Aug 2025

8/10 Good

Suzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service was enthusiastic and friendly. Breakfast was excellent but had a disappointing meal at Nobu. Facilities showing its age and could do with an update. Neighborhood was safe and nice restaurants within walking distance. There are probably better options at this price point.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking view of Table Mountain and excellent

Excellent service. Beautiful view of Table Mountain from the room. Nice bar. Wonderful breakfast. The gym was well equipped. Decent bar too with some live music.
Stayed 4 nights in Jun 2025

10/10 Excellent

Brannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. They are friendly, made my kids feel at home. Kids Club was awesome. They accommodated all of my needs.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing
Stayed 4 nights in May 2025

10/10 Excellent

Alka

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in May 2025

10/10 Excellent

FADEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Capetown

Stayed 5 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Juan, Miami

Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Osama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our island room in the ground floor did not have a proper view. Room was nice and clean. Service was Super. breakfast was outstanding.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

We enjoyed our 4 night stay here. A lovely hotel with fantastic outside space. A great swimming pool. Wonderful staff. We will return one day!
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Stayed 4 nights in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat

Excellent stay at the One and Only. Staff all were all very friendly and helpful, luxurious room with stunning view of table mountain, breakfasts were a particularly excellent experience. Great location a short stroll from the waterfront.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great breakfast lots if choice
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 4 nights in Dec 2024

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Joseph, Fort Myers

Liked: Cleanliness, staff & service
I felt like this property is not comparable to other one and only. It will not meet your expectations of having stayed at another one of their properties.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dr Yunus

Liked: Cleanliness, staff & service
Room was clean but breakfast was very disappointing and lacked variety to cater for different palates. Sad breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Stayed 3 nights in Aug 2024

10/10 Excellent

Gaby, New York

Stayed 1 night in Jul 2024

4/10 Poor

Ermelinda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very overrated and extra charges for the texting service they offer, without telling you. After how much they charge for the room??? Will not be back.
Stayed 3 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great but the room service staff was comically bad. Orders would take longer than one hour to arrive, items were ALWAYS missing. One time they called us at 1:30am to confirm our breakfast order (waking us up!) and then still got the order wrong 😂 really odd in a 5 star hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Demetris

Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Stay at The One and Only Hotel, Cape Town During my recent visit to Cape Town, I had the distinct pleasure of staying at The One and Only Hotel, and I can confidently say it was an experience beyond compare. From the moment I arrived, I was enveloped in an atmosphere of sheer luxury and impeccable service that truly sets this hotel apart from any other. Nestled in the vibrant heart of Cape Town V & A Waterfront, The One and Only offers breathtaking views of both the majestic Table Mountain and the bustling V&A Waterfront. The hotel's prime location makes it the perfect base for exploring the city's rich cultural heritage, pristine beaches, and world-renowned vineyards. The room I stayed in was nothing short of spectacular. Spacious, elegantly decorated, and equipped with every modern amenity one could wish for, it provided a sanctuary of comfort and style. The bed was exceptionally comfortable, ensuring restful nights, while the private balcony offered stunning views that made every morning a delight. Culinary excellence is a hallmark of The One and Only. The diverse dining options cater to all tastes, from the exquisite Japanese cuisine at Nobu to the contemporary African flavors at Reuben's. Each meal was a gourmet adventure, crafted with the finest ingredients and presented with impeccable flair. The breakfast buffet, in particular, was a daily feast with an array of fresh fruits, pastries, and hot dishes to satisfy every palate. A remarkable stay!
Stayed 4 nights in May 2024