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Hotel Description

A luxury stay in the heart of Cape Town awaits you at One&Only Cape Town, a recipient of the prestigious Conde Nast Hot List award in 2010. Within steps you'll find popular attractions like Victoria and Alfred Waterfront and Two Oceans Aquarium. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa, and an outdoor swimming pool.

All 131 soundproofed rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, iPod docks, and sitting areas. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide free refreshments. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and rainfall showerheads. Separate bathtubs and showers, espresso makers, and in-room childcare are also available.

A day of pampering at One and Only Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and mani/pedis. The restaurant, Ochre, serves local cuisine and is open for breakfast, lunch, and dinner. At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. Enjoy the marina, free kids' club, spa tub, and sauna. 3927 square feet (365 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Plus you'll find free WiFi in public areas, a snack bar/deli, and free supervised kids' activities. Free buffet breakfast is available daily between 6 AM and 11 AM. There's also free self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 5-star Cape Town hotel, attractions include V&A Waterfront and Long Street.

Marina Harbour Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
AU$1,108* Per night/room 24 Jan. - 25 Jan.

Marina Mountain Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Marina Harbour King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms (Island)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Grand Suite, 1 Bedroom (Island)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One&Only Cape Town ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for One&Only Cape Town

Everyone (3)
5 out of 5
Pros: Location
Cons: Didn't seem flexible in regard to room allocation and check in and check out. Had two consecutive bookings and had to check out for 4 hrs between.
Location: Wonderful, Outstanding
Facilities: State of the art; Service: Courteous; Cleanliness: Spotless;

Posted by , from Australia - QLD - Brisbane on 21 Feb. 2015

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Comment from Hotel Management

21 Feb. 2015 by

“Dear Anonymous, On behalf of our team at One&Only Cape Town we wish to thank you for choosing to stay with us and I am truly sorry to learn about your experience and any shortcoming you had with your room allocation and can assure you that this is not indicative of our usual standards. We hope that we will have the opportunity to welcome you back in the future. Sincerely, Dale Parkington - Resort Manager”

4 out of 5
Pros: Great restaurants
Location: Perfect, Outstanding
Facilities: Above average; Value: Pricey; Service: Outstanding; Cleanliness: Pleasant; Walking distance to the Waterfront

Posted by , from Malaysia on 10 Dec. 2013

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5 out of 5

Posted by , from Australia - NSW - Regional NSW on 16 Apr. 2013

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Property Features

One&Only Cape Town offers its guests a full-service spa, a marina, and an outdoor pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center, limo/town car service, and a meeting room are available. Event space at this hotel measures 3927 square feet (365 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury One&Only Cape Town. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 131 guestrooms or units
  • 5 levels
  • 2 buildings
  • 4 dining venues
  • 3927 sq ft of conference space
  • 365 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (21.2 km / 13.2 mi)
  • Train station: Cape Town Station (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

One&Only Cape Town offers 131 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 11 AM.

Ochre - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Isola - This poolside restaurant serves breakfast, lunch, and dinner. Open daily.

Vista Bar and Lounge - This bar serves brunch, lunch, and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 12
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests booked in a Superior Room, 2 Queen Beds (Island South African Resident Rate) and Superior Room, 1 King Bed (Island South African Resident Rate) must present Residence Card at check-in. The property reserves the right to amend the rate if valid proof is not provided. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 895.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: ZAR 40 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 990 per vehicle (one-way)
  • Rollaway bed fee: ZAR 895.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • One&Only Cape Town
  • One&Only Hotel
  • One&Only Hotel Cape Town
  • One And Only Cape Town
  • One&Only Cape Town Hotel Cape Town Central
  • One&Only Cape Town South Africa
  • One&Only Cape Town Hotel
  • One And Only Cape Town
  • One&Only Cape Town South Africa
  • One Only Cape Town
  • One&Only Cape Town Hotel
  • One&Only Cape Town Cape Town
  • One&Only Cape Town Hotel Cape Town

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • One&Only Cape Town is listed in the 2010 Condé Nast Traveler Hot List.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.