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Asara Wine Estate & Hotel

Property class: 5 and above

Photo gallery for Asara Wine Estate & Hotel

A swimming pool with lounge chairs and umbrellas, surrounded by a landscaped area with palm trees and a view of mountains.
A balcony with a view of a lake and mountains, furnished with wicker chairs and a table with a fruit bowl and wine glasses.
A spacious living room with a grand piano, a fireplace, and a bar area with stools.
A building with outdoor seating overlooking a vineyard and a pond.
A vegetable garden with various crops in rows, a pergola structure, and a distant view of a lake and mountains.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$160
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Polkadraai Road, Stellenbosch, Stellenbosch, Western Cape, 7600
  • Place, Vredenheim Estate
    ‪6 min drive‬
  • Place, Oude Libertas Amphitheatre
    ‪6 min drive‬
  • Place, Spier Wine Estate
    ‪7 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

A bathroom with a glass-enclosed shower, a wooden vanity with a mirror, and a toilet.

Standard Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

A hotel room with a large bed, a bedside table with a lamp, a flat-screen TV mounted on the wall, and a window with curtains.

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Water view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

A hotel room with a large bed, a desk with two chairs, and a balcony with a view.

Suite

  • Water view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk with a lamp, a television, and a view of the outdoors.

Executive Suite

  • Water view
  • 150 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, 1 Bedroom, Garden View

A hotel room with a large bed, bedside tables, a desk, and a mirror.

Executive Room, 1 Bedroom, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Signature Room, 1 Bedroom, Patio, Mountain View

A hotel room with a large bed, a chair, two bedside tables with lamps, and a door leading to a bathroom.

Signature Room, 1 Bedroom, Patio, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Design Room, 1 Bedroom

A modern bedroom with a large bed, a desk, and a chair. There is a window with curtains and a view of greenery outside.

Design Room, 1 Bedroom

  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Suite, 1 Bedroom, Terrace, Courtyard View

A living room with a grey sofa, a glass coffee table, and a blue vase with white flowers.

Luxury Suite, 1 Bedroom, Terrace, Courtyard View

  • 125 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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  • Pool
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9.6 out of 10, Exceptional, 115 reviews
The price is AU$364
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About the area

Stellenbosch

A luxury stay in Stellenbosch awaits you at Asara Wine Estate & Hotel. You'll be 2.7 km (1.7 mi) from Stellenbrau Brewery and 2.8 km (1.7 mi) from Vredenheim Estate. Highlights at this boutique hotel include 2 restaurants, a full-service spa and a winery. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and aromatherapy. The fine-dining restaurant, Rafael's, serves local cuisine and is open for dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the outdoor swimming pool and pool loungers as well as access to bike hire and mountain biking. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free full breakfast is available daily between 7 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Stellenbosch hotel, you'll be 3.3 km (2.1 mi) from Van Ryn Brandy Cellar and 3.9 km (2.4 mi) from Oude Libertas Amphitheatre.

What's nearby

  • Vredenheim Estate - 6 min drive - 2.7 km
  • Van Ryn Brandy Cellar - 6 min drive - 3.7 km
  • Oude Libertas Amphitheatre - 6 min drive - 3.4 km
  • Spier Wine Estate - 7 min drive - 5.0 km
  • Eagle Encounters South Africa - 7 min drive - 5.0 km

Getting around

  • Eerste Rivier Station - 21 min drive
  • Cape Town Bellville Station - 37 min drive
  • Cape Town (CPT-Cape Town Intl.) - 33 min drive

Restaurants

  • ‪De Akker - ‬7 min drive
  • ‪Follow the White Rabbit - ‬11 min drive
  • ‪De Volkskombuis - ‬7 min drive
  • ‪Farm Kitchen - ‬7 min drive
  • ‪Middelvlei Wine Estate - ‬8 min drive

About this property

Asara Wine Estate & Hotel

A winery is on site. Asara Wine Estate & Hotel offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the luxury Asara Wine Estate & Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

This 5-star Stellenbosch hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2008
  • Full breakfast (free)
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Asara Wine Estate & Hotel offers 41 accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Televisions come with cable channels and pay-per-view films.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Stellenbosch hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Outdoor pool
The Spier Hotel
Stellenbosch
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 588 reviews
The price is AU$634
includes taxes & fees
1 Dec - 2 Dec
The Spier Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Rafael's
  • Sansibar Gin Lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for ZAR 750.0 per night.
  • Cots (infant beds) are available for ZAR 250.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 580.00 per person (one-way)
  • Airport shuttle fee per child: ZAR 550.00 (one-way), (up to 17 years old)
  • Crib (infant bed) fee: ZAR 250.0 per night
  • Rollaway bed fee: ZAR 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property class

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Asara Wine Estate Hotel Stellenbosch
Asara Wine Estate Hotel
Asara Wine Estate Stellenbosch
Asara Wine Estate
Asara Wine Estate And Hotel
Asara Wine Estate &
Asara Wine Estate Hotel
Asara Wine Estate & Hotel Hotel
Asara Wine Estate & Hotel Stellenbosch
Asara Wine Estate & Hotel Hotel Stellenbosch

Frequently asked questions

What is the cancellation policy at Asara Wine Estate & Hotel?

Asara Wine Estate & Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Asara Wine Estate & Hotel?

As of 5 Nov 2026, prices found for a 1-night stay for 2 adults at Asara Wine Estate & Hotel on 30 Nov 2026 start from AU$160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Asara Wine Estate & Hotel?

Yep, Asara Wine Estate & Hotel has a free self car park and free valet parking.

Is there a spa on site at Asara Wine Estate & Hotel?

Yep, there is an onsite spa at Asara Wine Estate & Hotel. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Asara Wine Estate & Hotel have a pool?

Asara Wine Estate & Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Asara Wine Estate & Hotel?

Asara Wine Estate & Hotel features a full-service spa, a winery and an outdoor pool.

What makes Asara Wine Estate & Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Asara Wine Estate & Hotel.

Is Asara Wine Estate & Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Asara Wine Estate & Hotel is a hit with families.

Does Asara Wine Estate & Hotel serve breakfast?

Yep, complimentary full brekkie is offered daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Asara Wine Estate & Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Asara Wine Estate & Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Asara Wine Estate & Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Asara Wine Estate & Hotel?

No, only service animals are allowed.

Asara Wine Estate & Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 321 reviews
Rating 8 - Good. 53 out of 321 reviews
Rating 6 - Okay. 15 out of 321 reviews
Rating 4 - Poor. 6 out of 321 reviews
Rating 2 - Terrible. 7 out of 321 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top tier staff, excellent at assisting with transport and spa appts. also the wine is phenomenal and we really liked the breakfast. would love to visit again but during summer when it is more lively
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place to stay Amazing food, stagg were great and all in a beautigul setting. We only stayed one night and wished it could hsve been more.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wine estate & hotel complex, sophisticated, safe.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property very peaceful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff - you feel like being at Home
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing views, proper luxury
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Immaculate service and location
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location , food, accommodation and service was amazing . A shame there were very few residents staying in the hotel for the 2 nights we stayed as it felt sole less
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and enjoyable 4 night stay. Location and views terrific. Staff very friendly and helpful. Good food choices. Would certainly stay there again.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Great staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute Gem - a Divine stay!!

If you have the opportunity to visit Stellenbosch, Asara is a must! Absolutely wonderful location, service food and wine of world class! I want to go back as soon as I can!!!
No filter, no editing. Picture straight out of the phone!
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful wine estate. The staff is friendly and they go above & beyond
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff in reception. Restaurang maybee few alternatives. Totaly a nice place to be!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible estate. Highly recommend this vineyard to anyone. The food in the hotel restaurant was delightful and the wine was of course perfect. The wine tasting experience was fascinating coupled with the picturesque backdrop of the surrounding land. Every single staff member were helpful and made sure our stay was perfect. If I had any negative it was that we didn’t stay long enough!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is absolutely beautiful and is ideally located 10 mins from downtown Stellenbosch but still feels like an oasis if you are looking for a place you don't have to leave. The vineyards have gorgeous views and hiking routes and the staff is extremely pleasant. The rooms are gorgeous and comfortable with heated floors and lovely amenities. The only drawback from our stay was the quality of the breakfast which was extremely limited fro a resort of this nature.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant does not live up to the hotel standard. We booked as restaurant was open and then they suddenly closed and moved down to bar area. Staff was inexperienced and food was not balanced at all. Ceviche was to high acidity, chicken was dry and when asked for a brandy they served klipdrift with ice not even asking what kind of brandy i wanted. So restaurant was 1 out of 1. Breakfast was ok
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Amenities
Property unsuitable for wheelchair users. Pool area accessible va a steep 12 foot bank only. Unsafe for wheelchair users. This s needs to be stipulated on website. No accessible bathroom in the rooms. Staff were lovely and views beautiful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wine 😎
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Great location. Superb staff and service. Excellent food. Room amenities great except bath towels too small, no bath salts or bubble bath yet a massive bath. Drain blocked in shower on first night. Moved to inferior room for one night. Shower fixed and we could move back to our luxurious room. Unfortunately at check out management decided not to refund me for part of cost for staying in an inferior room for one night to what was booked.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Room was clean and spacious with nice amenities and a large bathroom. Complimentary mini bar and welcome drinks was a great touch. Guests are welcome to walk or jog around the vineyard. Me and partner jogged around the vineyard, we loved it. The estate is beautiful and the views from the main courtyard is amazing. Breakfast was ok and not very accommodating when it came to ordering a different combination of hot menu items (was initially told we were going to be charged extra). Then they rescinded that at the end. The service at the restaurant for dinner was quite poor. Requested removing the chorizo from the starter which was ignored. We also essentially poured our own wine. Otherwise the service was good. The front desk helped arrange private transfers with short lead time.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Some renovations are needed

Overall, the property is nice and staff are very friendly making sure your stay is enjoyable and comfortable. It is a perfect venue for weddings or special occasions. The property is listed as a 5-star hotel. Our room, however, had the entire backwall with peeling paint in the bathroom which suggest previous water damage that has not been fixed. This is rather unacceptable for a hotel rated at 5-stars with a nightly rate of more than $400/night. Hence, our lower rating.
Stayed 2 nights in Nov 2023
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Asara, one to avoid!

After securing my booking on Hotels.com I was then sent an email by Asara on the morning of check saying if I didn’t supply my full card details before 11am my reservation would be cancelled ! The reception staff were disinterested and I felt quite rude to both myself and guests. They then charged my R50 for the keycard that was left in the room in check out. The bar staff are good and the bar (called Sansibar) at both good with great views. Sadly though the miserable and rude nature of the check in staff and the email demanding money upfront or they would cancel my booking took the shine off my stay. I will not be going back and will recommend to colleagues, friends and family that this is one to avoid. You’d be better staying at Spier a short distance down the road with staff that engage with you and care about both your stay and welfare.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável. Do atendimento, comida e acomodação. Uma experiência realmente extraordinária
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quarto limpo equipe de funcionários mt atenciosa café da manhã delicioso
Stayed 2 nights in Jul 2026