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The Donna Portals

5.0 star property
Beachfront, with full-service spa

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Photo gallery for The Donna Portals

Front of property
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Penthouse Suite Sea View
Suite, Sea View (Stargazer)
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle Falconer 19, Calvia, 7181
  • Popular LocationPuerto Portals Marina19 min walk
  • Popular LocationPort of Palma de Mallorca7 min drive
  • Popular LocationIlletas Beach11 min drive
  • AirportPalma de Mallorca (PMI)25 min drive

Room options

View all photos for Junior Suite, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View

8.9/10 Excellent

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite Sea View

Minibar, in-room safe, individually decorated, individually furnished

Penthouse Suite Sea View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Naughty Suite

Naughty Suite

Naughty Suite

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Games Suite

Games Suite

Games Suite

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Sea View (Stargazer)

Minibar, in-room safe, individually decorated, individually furnished

Suite, Sea View (Stargazer)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite

Spa Suite

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony (by Marcel Wanders)

Double Room, Balcony (by Marcel Wanders)

Double Room, Balcony (by Marcel Wanders)

9.3/10 Wonderful

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Level Room

Beach Level Room

Beach Level Room

8.6/10 Very good

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View

Junior Suite, Partial Sea View

Junior Suite, Partial Sea View

10/10 Exceptional

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 26 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Sea View (Panorama)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, Sea View (Panorama)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Calvia

A luxury stay in Calvia awaits you at The Donna Portals. You'll be 1.6 km (1 mi) from Puerto Portals Marina and 4 km (2.5 mi) from Cala Mayor Beach. Highlights at this beachfront hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages and facials. Wellness is the hotel's own bar. Spend the day at the beach and enjoy the on-site 24-hour gym, Turkish bath/hammam and sauna. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and 11 AM. There's also self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 5-property class Portals Nous hotel include Port of Palma de Mallorca and Porto Pi Centro Comercial.

What's nearby

  • Puerto Portals Marina - 19 min walk
  • Porto Pi Centro Comercial - 6 min drive
  • Port of Palma de Mallorca - 7 min drive
  • Illetas Beach - 11 min drive
  • Palma Nova Beach - 13 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Son Costa-Son Fortesa Station - 19 min drive
  • Palma de Mallorca (PMI) - 25 min drive

Restaurants

  • Balneario Illetas - 5 min drive
  • Flanigan - 16 min walk
  • Diablito - 15 min walk
  • Tahini Sushi Bar & Restaurant - 15 min walk
  • Purobeach Illetas - 5 min drive

About this property

The Donna Portals

Beachfront, with full-service spa
The Donna Portals offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury The Donna Portals. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Calvia hotel.

  • 64 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2017
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
The Donna Portals offers 64 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 48-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11 AM for a fee: EUR 30 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Astir
  • Champagne
  • Selini
  • Wellness

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Natural pool
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body treatments
  • Facials
  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Area rugs in public areas
  • Lift (80 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children 16 and younger are not allowed at this property. All guests older than 16 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 30 per person
  • Covered self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Children 16 years old and younger aren't allowed at this property.

Property is also known as

Hotel The Donna
The Donna Portals Hotel
The Donna Portals Calvia
Iberostar Grand Portals Nous
The Donna Portals Hotel Calvia
Iberostar Grand Portals Nous Adults Only

Frequently asked questions

What is the cancellation policy at The Donna Portals?

The Donna Portals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Donna Portals?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at The Donna Portals on 2 June 2024 start from AU$596.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Donna Portals?

Yep, The Donna Portals has a secured covered self car park for EUR 25 per day. Onsite parking is limited.

Are there any beaches close to The Donna Portals?

The closest beach to The Donna Portals is Illetas Beach (1.2 km).

Is there a spa on site at The Donna Portals?

Yep, there is an onsite spa at The Donna Portals. You'll enjoy heaps of services like facials and body treatments.

Does The Donna Portals have a pool?

The Donna Portals has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 7:00 PM (Seasonal outdoor pool open from March to October).

What luxury perks are available at The Donna Portals?

The Donna Portals features a natural pool, a full-service spa and 2 bars.

What makes The Donna Portals a romantic place to stay?

Couples dining and a champagne service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at The Donna Portals.

Does The Donna Portals serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily from 8:00 AM to 11 AM.

Is there a free airport shuttle available at The Donna Portals?

No, The Donna Portals does not offer an airport shuttle service.

Is there a bar or restaurant at The Donna Portals?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at The Donna Portals?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Donna Portals?

No, pets are not allowed.

The Donna Portals Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 118 reviews" "
Rating 8 - Good. 30 out of 118 reviews" "
Rating 6 - Okay. 0 out of 118 reviews" "
Rating 4 - Poor. 1 out of 118 reviews" "
Rating 2 - Terrible. 1 out of 118 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing stay from start to finish! I highly recommend this property:)
Stayed 3 nights in Oct 2023

10/10 Excellent

frank

Stayed 4 nights in Oct 2023

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FAB FAB FAB
Loved this hotel, staff were amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Samira

Stayed 6 nights in Jun 2023

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff couldn’t do enough and hotel beautiful and so unique! Loved it will def go again 😊
Stayed 3 nights in Jun 2023

10/10 Excellent

martin

Stayed 5 nights in Apr 2023

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel *****
Stayed 3 nights in Mar 2023

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2022

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really friendly. Truly unique location.
Stayed 3 nights in Sep 2022

10/10 Excellent

Antonio Vazquez, Coral Gables

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic front desk staff. Great quality breakfast
Stayed 4 nights in Aug 2022