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Hotel ILUNION Palmanova Mallorca

4.0 star property
Mediterranean hotel with 3 outdoor pools and bars/lounges

Photo gallery for Hotel ILUNION Palmanova Mallorca

3 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
1 bedroom, desk, bed sheets
Fitness facility
2 bars/lounges, poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
Avenida Torrenova, 51, Palma Nova, Calvia, Mallorca, 7181
  • Place, Katmandu Park
    ‪11 min walk‬
  • Place, Palma Nova Beach
    ‪13 min walk‬
  • Place, Puerto Portals Marina
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪26 min drive‬

Room options

View all photos for Double Room (2 adults)

1 bedroom, desk, bed sheets

Double Room (2 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Pool View (2 adults)

1 bedroom, desk, bed sheets

Double Room, Pool View (2 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (2 adults + 1 child)

1 bedroom, desk, bed sheets

Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (2 adults + 2 children)

1 bedroom, desk, bed sheets

Double Room (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Pool View (2 adults + 1 child)

1 bedroom, desk, bed sheets

Double Room, Pool View (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Pool View (2 adults + 2 children)

1 bedroom, desk, bed sheets

Double Room, Pool View (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room (2 adults)

1 bedroom, desk, bed sheets

Superior Double Room (2 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room (2 adults + 1 child)

1 bedroom, desk, bed sheets

Superior Double Room (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Studio Suite (3 adults)

1 bedroom, desk, bed sheets

Studio Suite (3 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Studio Suite (4 adults)

1 bedroom, desk, bed sheets

Studio Suite (4 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Studio Suite (4 adults + 2 children)

1 bedroom, desk, bed sheets

Studio Suite (4 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 48 sq m
  • Sleeps 6
  • 2 Large Twin Beds OR 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

1 bedroom, desk, bed sheets

Family Room (2 adults + 2 children)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room (3 adults)

1 bedroom, desk, bed sheets

Family Room (3 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room (3 adults + 1 child)

1 bedroom, desk, bed sheets

Family Room (3 adults + 1 child)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room (4 adults)

1 bedroom, desk, bed sheets

Family Room (4 adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Balcony
Air-conditioning
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning products provided
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

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About the area

Calvia

A family-friendly stay in Calvia awaits you at Hotel ILUNION Palmanova Mallorca. Within a 20-minute stroll, you'll find popular places like Katmandu Park and Palma Nova Beach. Highlights at this Mediterranean hotel include 3 outdoor swimming pools, 2 bars/lounges and a restaurant. .The buffet restaurant, Terra, is open for breakfast, lunch and dinner. Agua is the hotel's own bar. Enjoy the free kids' club, gym, kids' swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. .Within a 15-minute drive of this 4-property class Torrenova hotel, attractions include Puerto Portals Marina and Port of Palma de Mallorca.

What's nearby

  • Magaluf Beach - 5 min walk - 0.4 km
  • Katmandu Park - 11 min walk - 1.0 km
  • Palma Nova Beach - 13 min walk - 1.1 km
  • Puerto Portals Marina - 7 min drive - 6.7 km
  • Port of Palma de Mallorca - 12 min drive - 13.9 km

Getting around

  • Palma de Mallorca Son Fuster Station - 15 min drive
  • Palma de Mallorca (PMI) - 30 min drive

Restaurants

  • ‪Mulligans Bar - ‬5 min walk
  • ‪The Prince William Pub - ‬6 min walk
  • ‪The Blue Bar - ‬4 min walk
  • ‪The Olive Tree - ‬6 min walk
  • ‪The Galley - ‬4 min walk

About this property

Hotel ILUNION Palmanova Mallorca

Mediterranean hotel with 3 outdoor pools and bars/lounges
Some rates at Hotel ILUNION Palmanova Mallorca are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel ILUNION Palmanova Mallorca, you'll find 3 outdoor swimming pools, a health club, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Hotel ILUNION Palmanova Mallorca. A complete renovation of Hotel ILUNION Palmanova Mallorca was completed in January 2019.

This 4-star Calvia hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Hotel ILUNION Palmanova Mallorca offers 256 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Agua
  • Fresco
  • Terra

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Games
  • Health club
  • Mini golf
  • Pilates classes
  • Playground
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - January 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Aluasun Torrenova Hotel Calvia
Hotel Marina Torrenova Calvia
Marina Torrenova Calvia
Marina Torrenova
Aluasun Torrenova Hotel
Aluasun Torrenova Calvia
AluaSun Torrenova Hotel
AluaSun Torrenova Calvia
AluaSun Torrenova Hotel Calvia

Frequently asked questions

What is the cancellation policy at Hotel ILUNION Palmanova Mallorca?

Hotel ILUNION Palmanova Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel ILUNION Palmanova Mallorca?

Yep, Hotel ILUNION Palmanova Mallorca is a short 15-minute walk from Palma Nova Beach. Fun beach activities include waterskiing, windsurfing and body boarding.

Does Hotel ILUNION Palmanova Mallorca have a pool?

Hotel ILUNION Palmanova Mallorca has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What luxury perks are available at Hotel ILUNION Palmanova Mallorca?

Hotel ILUNION Palmanova Mallorca features 3 outdoor pools, a health club and 2 bars.

What makes Hotel ILUNION Palmanova Mallorca a romantic place to stay?

Poolside dining, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel ILUNION Palmanova Mallorca.

Is Hotel ILUNION Palmanova Mallorca family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel ILUNION Palmanova Mallorca is a hit with families.

Is there a free airport shuttle available at Hotel ILUNION Palmanova Mallorca?

No, Hotel ILUNION Palmanova Mallorca does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel ILUNION Palmanova Mallorca?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel ILUNION Palmanova Mallorca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel ILUNION Palmanova Mallorca?

No, pets are not allowed.

Is there a golf course on site at Hotel ILUNION Palmanova Mallorca?

There is a golf course next to Hotel ILUNION Palmanova Mallorca.

Reviews

Hotel ILUNION Palmanova Mallorca Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 40 out of 100 reviews
Rating 8 - Good. 31 out of 100 reviews
Rating 6 - Okay. 17 out of 100 reviews
Rating 4 - Poor. 8 out of 100 reviews
Rating 2 - Terrible. 4 out of 100 reviews

Reviews

8/10 Good

Emma

Stayed 7 nights in Jun 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Magaluf. All inclusive very good and varied every day. Three alcoholic drinks included for lunch and dinner (tap beer and tap white rose and red wine)
Pool view
Stayed 3 nights in Jun 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time with our 11 month old baby. All the staff were excellent, really helpful people, went above and beyond with their service. Even taking time out their job to greet our little girl. Or only criticism is that the hallways are very loud on a night, however we still had a fantastic time. Pool and pool area cleaned every night, restaurant offers a great variety of food suitable for all palates.
Stayed 6 nights in May 2025

8/10 Good

Carrie

Stayed 5 nights in May 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday at Alusun Terranova Majorca

Spent a week with family. The hotel was family friendly and kept very clean. Food was good and had lots of choice. Sunbeds were always available around the 3 pools. Sally on the Entertainment Team was lovely. Would definitely return.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, May 2025

We had a great stay recently at AluaSun Terranova. The food was excellent, excellent cleanliness throughout, polite staff, rooms were great and very comfortable (the only grumble would be that the walls are very thin, so if you are a light sleeper it wouldn’t be suitable for you IMO). The pool area is great and plenty of sunbeds. Entertainment for both children and adults was great. We would definitely return. Great value for money.
Stayed 4 nights in May 2025

8/10 Good

Peter

Liked: Staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time in this hotel! Excellent meal and staff. Feeling like at home!
Stayed 7 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tomos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and enjoyable family holiday, plenty to do, beach nearby, staff were fantastic and plenty of choice of food throughout the day - we had an amazing time!
Stayed 4 nights in Mar 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Leif

Travelled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay good for price

Food service is plentiful but questionably cooked maybe suitable for older clientele Decor was fresh and clean Very high balconies available on Severn floors. Entertainment available Friendly staff, late checkout available for fee till late, heating in room balcony and french doors very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week away

Amazing stay, amazing helpful friendly staff couldn't do enough for you, hotel gorgeous and great location to everything
Stayed 3 nights in Oct 2024

8/10 Good

Brian

Stayed 7 nights in Oct 2024

10/10 Excellent

Dan Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and facilities were great, room was clean and staff were friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Blessing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with my 5 days stay at Aluasun hotel with my kids All the staff were fantastic especially Maga. She explained everything to my understanding and always smilling. The food was very tasty with varieties to choose from. I will stay here over and over again and I have already recommended the hotel to my friends Thank you Aluasun for having us, we shall come back soon x
Stayed 5 nights in Aug 2024

6/10 Okay

Sanjay

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Good - Vegetarian food was ok, provison of room to take bath after you have checked out . Bad- Air conditioner wasn't great, pool facing rooms were hot and noisy.
Stayed 3 nights in Aug 2024

4/10 Poor

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we don’t have much good to say about this hotel after raising complaints daily about the state of our room each day we was told there was no alternative room and to raise the complaint via email… we have raised a complaint three times via the email provided with numerous pictures of the state of the room no reply at all. The whole time we was passed pillow to post no body tried to rectify the cleanliness of the room it’s a shame I don’t have a section to upload the photos as I would upload each and every one of them… I hope to receive a reply at some point via email! But I’m not holding my hopes high at this point! Same goes for Expedia them selves not helpful at all after raising all the issues with them also!
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a family of 4 staying at the hotel for 1 week, wished we had booked longer! Our 10 and 7 year old had the best week, they met some lovely friends and split their time between the football pitch and pool. Entertainment staff were great for children and adults and the food is as you would expect with a 4 star all inclusive, everyone always found something to eat but we did eat out a couple of nights just for a bit of a change.
Stayed 7 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing to add, this venue is perfect for families and the AluaSun brand was upheld here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Ewa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy in the diningroom and nowwhere to sit outside and eat. No all inclusive outside. (For example icecream) But the food was very good and much to choose from.
Stayed 7 nights in Jun 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well presented and kept lovely an clean. Food options were great with plenty of choice. Pools are kept in great condition with nightly cleaning as is the pool area with plenty of sun beds an terraces to choose from. Staff are very friendly and helpful and the entertainment team (especially VALENTINO) will just make your holiday!! He is so much fun around the pool, happy, energetic and so friendly, I've never seen everyone laugh an smile so much around him, he makes you want to join in but doesn't push if you dont want to. He absolutely made my holiday, he loves his job an it really shows. The hotel is great but it is definitely him that would make me book again. All in all a great holiday, with plenty of laughs, smiles an a full tummy.
Stayed 7 nights in Jun 2024