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Hotel Palacio del Carmen, Autograph Collection

5.0 star property
Luxury hotel with free parking, 9-minute walk to Santiago de Compostela Cathedral

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Gastropub
Gastropub
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$264
includes taxes & fees
6 Feb - 7 Feb

Explore the area

View map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • Place, University of Santiago de Compostela
    ‪3 min walk‬
  • Place, Obradoiro Square
    ‪7 min walk‬
  • Place, Santiago de Compostela Cathedral
    ‪8 min walk‬
  • Airport, Santiago de Compostela (SCQ-Lavacolla)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Designer toiletries
Hairdryer
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Shower/bath combination
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Santiago de Compostela

A luxury stay in the heart of Santiago de Compostela awaits you at Hotel Palacio del Carmen, Autograph Collection. Within just a 10-minute stroll, you'll find Santiago de Compostela Cathedral and University of Santiago de Compostela. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, El Camelio Restaurant, serves Mediterranean cuisine. AC Lounge is the hotel's own gastropub. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. .Sights within a 10-minute walk of this 5-property class Santiago de Compostela hotel include Alameda Park and Estatua a Ramón María del Valle-Inclán.

What's nearby

  • University of Santiago de Compostela - 3 min walk - 0.3 km
  • Alameda Park - 3 min walk - 0.3 km
  • Obradoiro Square - 7 min walk - 0.6 km
  • Santiago de Compostela Cathedral - 8 min walk - 0.7 km
  • Santiago de Compostela Tourism Office - 10 min walk - 0.9 km

Getting around

  • Santiago de Compostela Station - 20 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 27 min drive

Restaurants

  • ‪Hotel Parador de Santiago - Hostal dos Reis Católicos - ‬7 min walk
  • ‪Restaurante Obradoiro - ‬9 min walk
  • ‪Café Bar Bellavista - ‬6 min walk
  • ‪Café Tertulia - ‬3 min walk
  • ‪Restaurante Santa Isabel - ‬7 min walk

About this property

Hotel Palacio del Carmen, Autograph Collection

Luxury hotel with free parking, 9-minute walk to Santiago de Compostela Cathedral
Hotel Palacio del Carmen, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palacio del Carmen, Autograph Collection. Free self parking is available.

This 5-star Santiago de Compostela hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 3 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palacio del Carmen, Autograph Collection offers 74 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Santiago de Compostela hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wireless Internet: EUR 12.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Frequently asked questions

What is the cancellation policy at Hotel Palacio del Carmen, Autograph Collection?

Hotel Palacio del Carmen, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palacio del Carmen, Autograph Collection?

As of 24 Jan 2026, prices found for a 1-night stay for 2 adults at Hotel Palacio del Carmen, Autograph Collection on 6 Feb 2026 start from AU$254.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palacio del Carmen, Autograph Collection?

Yep, Hotel Palacio del Carmen, Autograph Collection has a free self car park.

Are there any beaches close to Hotel Palacio del Carmen, Autograph Collection?

The closest beach to Hotel Palacio del Carmen, Autograph Collection is Praia Fluvial de Pontevea (13.4 km).

Does Hotel Palacio del Carmen, Autograph Collection have a pool?

Hotel Palacio del Carmen, Autograph Collection has an outdoor pool.

Is Hotel Palacio del Carmen, Autograph Collection family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Palacio del Carmen, Autograph Collection is a hit with families.

Does Hotel Palacio del Carmen, Autograph Collection serve breakfast?

You bet, buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Palacio del Carmen, Autograph Collection?

No, Hotel Palacio del Carmen, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palacio del Carmen, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palacio del Carmen, Autograph Collection?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Palacio del Carmen, Autograph Collection?

No, pets are not allowed.

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 508 reviews
Rating 8 - Good. 131 out of 508 reviews
Rating 6 - Okay. 27 out of 508 reviews
Rating 4 - Poor. 16 out of 508 reviews
Rating 2 - Terrible. 4 out of 508 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gabriela

Stayed 4 nights in Sep 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Pleasant location an easy walk from the centre of the city. The hotel is nice but the rooms need a refurb.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mr S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff, food was good and so was the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Alberto López

Travelled with group
Overpriced; got mixed feelings on quality of staff's attention. My room was not made / cleaned for two days, first day was my fault, as I left the do not disturbed sign by mistake, but second day I made sure not to leave it, left at 9 am and came back 10 pm just to find my room exactly the same. A/C did not work well, had to open the three windows wide open. Room is noisy, wood floor, and I can tell staff cleans the rooms as the first day I stayed long in the morning I could hear the cleaning staff moving beds and stuff on the room above me. Our group booked three rooms, two of my friends got a courtesy Santiago cake on their rooms, which the Hotel if famous for, I did not really care about it, but when we were going out and passed by the front desk I told them that I did not get any, as a joke, and they apologized and said they were sending some so I would hae it by my return. Got to the room at night, nothing, this is what bothered me, the failure to make it right. Breakfast was very good, and restaurant and bar staff were very cordial and attentive. Bed was comfortable, bedsheets clean and relatively new. Plenty of hot water, boiling if you like, this is a plus. For what I paid, I did not feel the hotel was worth it, I have stayed in better places for less $. Not what you expect from an AC by Marriott hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near Santiago's attractions. Staff was very helpful with retrieving taxis throughout stay. Use of Keurig (only with an upgraded room apparently, otherwise there's coffee service in the lobby) was nice though we could have used a kettle as well (or in lieu of). The room was very well appointed with nice touches with two doors overlooking the garden. The small metal light next to bed runs very hot (I burnt my finger) so be careful not to touch it directly to move it around (there's a small metal attachment on the lamp I didn't see in time), but even still keep children completely away from it (imo).
Stayed 2 nights in Aug 2025

4/10 Poor

DAVID

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

The pictures of the hotel do not reflect the reality. The rooms are dark and not pleasant. No shower cunicle as shower is in bath. Breakfast was o.k. nothing special. No help with cases or luggage. The man behind the desk was very helpful and very pleasant..
Stayed 1 night in Aug 2025

10/10 Excellent

antonio

Stayed 2 nights in Jul 2025

8/10 Good

Elsa

Liked: Cleanliness

Great location

Beautiful hotel in a great location, just a short walk to the cathedral. The staff was friendly and welcoming. The room was charming, though the bed was a bit uncomfortable and it felt a little humid. Aside from that, everything else was great and I really enjoyed my stay.
Stayed 1 night in Jul 2025

8/10 Good

Nikole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. The only issue was that there was no coffee provided in the room
Stayed 2 nights in Jul 2025

8/10 Good

JUAN, MIAMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what it is. Overall had a great stay.
Stayed 4 nights in Jun 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location. About 10 mins walking to the Santiago church. Staff was friendly and nice. Room was spacious. Parking in property is included.
Stayed 2 nights in Jul 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Jake

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t available straight away even though we arrived after 3pm. Dusty rooms, dark, hair in bathtub, came back to the room to find a bug crawling in my suitcase. Just didn’t feel like a 5 star establishment. Terrible nights sleep, the noise from 5am was awful, furniture dragging, things being dropped, no soundproofing, heavy footed people upstairs. Away for 2 weeks driving across northern Spain, here for just one night and this was the most expensive per night, by far the worst. We had a small car so parking was easy, just be wary it gets busy and many people have big cars so it can be tight squeeze.
Stayed 1 night in Jul 2025

10/10 Excellent

Arfon

Liked: Cleanliness, staff & service
Very helpful at check-in. Room was a good size, a/c worked well and plenty of light in the bathroom. Complementary water was a nice touch. Mattress on bed was very comfortable but the bed frame squeaked when either of us turned over, my only criticism, better bed frames needed. Breakfast was OK, warm food tended to be a bit tepid and scrambled eggs had a hard top on them due to standing under a heat lamp for too long. Nice swimming pool although I didn’t use it Overall a very comfortable pleasant stay. Thank you.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Jun 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with a soaking tub. Just what I needed after walking the Camino. Awesome breakfast too.
Stayed 1 night in May 2025

10/10 Excellent

Sean

Travelled with family
Liked: Amenities
Great place. Close to Cathedral.
Stayed 4 nights in May 2025

10/10 Excellent

Aile

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

6/10 Okay

Barbara

Liked: Cleanliness, property conditions & facilities

Too much money for nothing special

The hotel was ok but for $400/night we expected more. Rooms were small & beds were queen size. Breakfast was the highlight and servers in the dining room were very nice. People at the front desk.- some were nice, and others had an attitude so not so muc. They weren’t able to provide a lot of information or suggestions of what to do and where to go. Bellman was very nice.
Stayed 2 nights in May 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming with beautiful garden at a quiet edge of Santiago. Would come again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por sus atenciones, la propiedad es muy bonita.
Stayed 1 night in Apr 2025