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Hotel Universal

2.0 star property

Photo gallery for Hotel Universal

Reception
Premium bedding, desk, free WiFi, bed sheets
Restaurant
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Place, Galicia Plaza
    ‪1 min walk‬
  • Place, Santiago de Compostela Cathedral
    ‪5 min walk‬
  • Place, Obradoiro Square
    ‪5 min walk‬
  • Airport, Santiago-Rosalía de Castro Airport (SCQ)
    ‪14 min drive‬

Room options

View all photos for Single Room, 1 Single Bed

A modern bathroom with a glass-enclosed shower, a white sink, and dark tiled walls.

Single Room, 1 Single Bed

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, two bedside tables, a desk, and a chair.

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Santiago de Compostela

At Hotel Universal you'll be within just a 10-minute stroll of popular attractions like Mercado de Abastos de Santiago and Santiago de Compostela Cathedral. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a coffee shop/cafe, free newspapers in the lobby and tour/ticket assistance. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of car rentals on site. .Sights within a 15-minute walk of this Santiago de Compostela City Centre hotel include Galicia Plaza and Galería de Arte Contemporáneo José Lorenzo.

What's nearby

  • Galicia Plaza - 1 min walk - 0.1 km
  • Alameda Park - 2 min walk - 0.2 km
  • Mercado de Abastos de Santiago - 5 min walk - 0.5 km
  • Santiago de Compostela Cathedral - 5 min walk - 0.5 km
  • Obradoiro Square - 5 min walk - 0.5 km

Getting around

  • Santiago de Compostela Station - 9 min walk
  • Santiago-Rosalía de Castro Airport (SCQ) - 30 min drive

Restaurants

  • ‪Liam Brunch - ‬2 min walk
  • ‪Mesón Cestaños - ‬2 min walk
  • ‪Café Bar El Muelle - ‬2 min walk
  • ‪Codex - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Universal

There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Universal.

This Santiago de Compostela hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Universal offers 54 accommodations with a hairdryer. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

What is the cancellation policy at Hotel Universal?

Hotel Universal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Universal?

The closest beach to Hotel Universal is Praia Fluvial de Pontevea (12.9 km).

Does Hotel Universal serve breakfast?

Yeah, buffet brekkie is served daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Universal?

No, Hotel Universal does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Universal?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Universal?

No, pets are not allowed.

Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 663 reviews
Rating 8 - Good. 267 out of 663 reviews
Rating 6 - Okay. 108 out of 663 reviews
Rating 4 - Poor. 22 out of 663 reviews
Rating 2 - Terrible. 10 out of 663 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jesenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Lyn

Liked: Property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the location

Good value fir the location .
Stayed 2 nights in May 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, I recommend it
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very agreeable couple of days at this hotel. Fair value, well-located hotel.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, easy access, near restaurants, bars, shops, and the Camino.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, close to the touristic places and the train station
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient central location
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

James kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant one night stop.

Nice room, very good location. Bus from airport drops off directly outside hotel so excellent. Would stay again.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and everything is right there clean!!!!!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Pilgrim Hotel

Second stay because the first was so good. Good value clean hotel with excellent service
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful reception during our 2 day stay. Perfect location between old and new towns. Carpark at reasonable rate opposite hotel.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

John and Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Stayed 1 night in May 2025
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny but clean and in a very centric location.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Everything you would expect from a decent 2* hotel. Excellent city centre location.
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Hilde

Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024
Verified

8/10 Good

ROSANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Modern amenities,Professional Friendly staff check in prompt.Served our needs of closeness to Santiago De Compostella for a one day stay. Breakfast options were very nice. Southern California guests.
Stayed 1 night in Aug 2023
Verified

8/10 Good

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camino De Santiago

Excellent location. Walking distance to cathedral and restaurants
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Emile

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night as we made our way to Sarria to walk camino. Convenient to bus station for ride there