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Novotel Goa Candolim Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Novotel Goa Candolim Hotel

Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, pillow-top beds, minibar, in-room safe
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$130
includes taxes & fees
17 Feb - 18 Feb

Explore the area

View map
Anna Waddo, Main Candolim Road, Bardez, Candolim, Goa, 403515
  • Place, Candolim Beach
    ‪9 min walk‬
  • Place, St. Anthony's Chapel
    ‪16 min walk‬
  • Place, Calangute Beach
    ‪7 min drive‬
  • Airport, Goa (GOX-New Goa Intl.)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room, 2 Queen Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Jetted Tub (Elegance)

Suite, 1 King Bed, Jetted Tub (Elegance)

Suite, 1 King Bed, Jetted Tub (Elegance)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 62 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 36 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Room, 1 Double Bed with Sofa bed, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Room, 1 Double Bed with Sofa bed, Pool View

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 36 sq m
  • Hill view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Single Beds, Pool View

Premium bedding, pillow-top beds, minibar, in-room safe

Luxury Twin Room, 2 Single Beds, Pool View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Ceiling fan
  • Hill view
  • Sleeps 4
  • 2 Single Beds

About the area

Candolim

A luxury stay in Candolim awaits you at Novotel Goa Candolim Hotel. Within a 10-minute stroll you'll find Candolim Beach and Calangute Beach within a 30-minute walk. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Square, serves international cuisine and is open for breakfast, lunch and dinner. The Swimup Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the free kids' club, gym, steam room and kids' swimming pool. 2799 square feet (260 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Candolim hotel, you'll be 3.6 km (2.3 mi) from Baga Beach and 3.7 km (2.3 mi) from Sinquerim Beach.

What's nearby

  • Candolim Beach - 9 min walk - 0.8 km
  • St. Anthony's Chapel - 16 min walk - 1.4 km
  • Calizz - 6 min drive - 2.1 km
  • Calangute Beach - 7 min drive - 2.4 km
  • Calangute Market - 8 min drive - 2.5 km

Getting around

  • Pernem Station - 26 min drive
  • Goa (GOX-New Goa Intl.) - 52 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Caravela Cafe - ‬5 min walk
  • ‪Kailash parbat - ‬4 min walk
  • ‪Haveli restaurant & bar - ‬9 min walk
  • ‪Kake Di hatti - ‬6 min walk

About this property

Novotel Goa Candolim Hotel

Luxury hotel with 2 restaurants and full-service spa
Novotel Goa Candolim Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A children's pool, a steam room, and a library are also featured at the luxury Novotel Goa Candolim Hotel. An area shuttle within 80 kilometres and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Candolim hotel.

  • 149 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2799 sq ft of conference space
  • 260 sq. m of conference space
  • Built in 2013
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Goa Candolim Hotel offers 149 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 bars/lounges, swim-up bar, poolside bar
Novotel Goa Resort & Spa Candolim
  • Pool
  • Spa pool
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 191 reviews
The price is AU$152
includes taxes & fees
23 Jan - 24 Jan
Novotel Goa Resort & Spa Candolim

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 80 kilometres
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 1,200 for adults and INR 600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bar
  • The Square
  • The Swimup Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,799 square feet of conference space
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Goa Candolim Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1200 for adults and from INR 600 for children
  • Airport shuttle fee: INR 3600 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Novotel Goa
Novotel Goa Resort
Novotel Goa Shrem
Novotel Goa Shrem Resort
Novotel Shrem
Novotel Shrem Resort
Novotel Shrem Resort Goa
Shrem Goa
Shrem Novotel Goa
Shrem Resort Goa
Novotel Goa Shrem Resort Candolim
Novotel Goa Shrem Hotel
Novotel Shrem Hotel
Novotel Goa Candolim
Novotel Goa Candolim Hotel Hotel
Novotel Goa Candolim Hotel Candolim
Novotel Goa Candolim Hotel Hotel Candolim

Frequently asked questions

What is the cancellation policy at Novotel Goa Candolim Hotel?

Novotel Goa Candolim Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Goa Candolim Hotel?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Novotel Goa Candolim Hotel on 17 Feb 2026 start from AU$129.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Goa Candolim Hotel?

Yep, Novotel Goa Candolim Hotel has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Novotel Goa Candolim Hotel?

Yep, Novotel Goa Candolim Hotel is a short 7-minute walk from Candolim Beach. Fun beach activities include snorkelling.

Is there a spa on site at Novotel Goa Candolim Hotel?

Yep, there is an onsite spa at Novotel Goa Candolim Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Novotel Goa Candolim Hotel have a pool?

Novotel Goa Candolim Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Novotel Goa Candolim Hotel?

Novotel Goa Candolim Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Novotel Goa Candolim Hotel a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Novotel Goa Candolim Hotel.

Is Novotel Goa Candolim Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Goa Candolim Hotel is a hit with families.

Does Novotel Goa Candolim Hotel serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Novotel Goa Candolim Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Goa Candolim Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Goa Candolim Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Goa Candolim Hotel?

No, pets and service animals are not allowed.

Novotel Goa Candolim Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 150 out of 356 reviews
Rating 8 - Good. 118 out of 356 reviews
Rating 6 - Okay. 43 out of 356 reviews
Rating 4 - Poor. 29 out of 356 reviews
Rating 2 - Terrible. 16 out of 356 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

megha

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Madhura

Stayed 3 nights in Sep 2025

10/10 Excellent

Bhupendra

Stayed 3 nights in Sep 2025

10/10 Excellent

Prasad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Prasham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Cozy Stay in North Goa

Lovely property
Stayed 2 nights in Jul 2025

8/10 Good

Sheri Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller I enjoyed the property. It’s an easy 10min walk to the beach. Other amenities near by like Starbucks next door.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sonu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay good property at good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Excellent stay 2nd time here will definitely be back for sure
Stayed 3 nights in Mar 2025

10/10 Excellent

Deepak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and staff service. Kids love pool.
Stayed 2 nights in Mar 2025

8/10 Good

gagan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Vaishali

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sonika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food taste is just ok can be improved. Rest a really good place.
Stayed 3 nights in Mar 2025

8/10 Good

carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good condition, need to have a complete HVAC clean up. Pools are in bad shape and certainly need master refurbishment, and improve water treatment quality
Stayed 3 nights in Feb 2025

10/10 Excellent

daniel

Stayed 11 nights in Feb 2025

8/10 Good

Lovepreet Singh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good experience. I stayed for 3 nights and there was lack in bathroom supplies on day 2 &3.
Stayed 3 nights in Feb 2025

8/10 Good

Vin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and well located for all the main attractions, I would rate it more 4 star than 5 star as the property could do with modernising. The best thing about the property is the staff, in particular the restaurant staff that were very accommodating and looked after us well by serving us with bespoke dishes throughout our stay. Special shout out to Chetan and Arnab who went out of there way to look after us at breakfast and dinner.
Stayed 6 nights in Feb 2025

10/10 Excellent

Vinayak, UNION CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nimisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Jan 2025

8/10 Good

MITSUO

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay & Friendly Staff

Overall good experience during busy new year period. Staff was very friendly & accommodating. Rooms, Swimming Pool & Gym is good. Change table or separate family change room for babies would be a good addition. Thanks!
Stayed 3 nights in Dec 2024

8/10 Good

Vijayanand

Stayed 4 nights in Dec 2024

8/10 Good

Mohit

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Novotel is a good brand and it lives upto the expectations always but this property is a little old which was visible in it's rooms and washrooms. Breakfast was decent, staff was helpful and responsive. They have a casino next to the hotel which is free for all Novotel guests so something to explore and a freebie ;)
Stayed 3 nights in Sep 2024

6/10 Okay

Ashwin

Travelled with family
Stayed 4 nights in Nov 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 7 nights in Oct 2024

4/10 Poor

Sarah

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the F&B staff are absolutely fantastic, the Chefs, Rahul and his team went out of their way to accommodate our specific requirements, nut allergies and our struggle with spice. their meals and service were on point. However, when it comes to the hotel itself, the facilities were dirty and quite dated. the pool was dirty and shallow. the hotel looked like a 2 - 3 stars max. definitely not a 5 star hotel. cost us over £400 for accommodation and did not feel that it was worth it at all. sorry.
Stayed 3 nights in Oct 2024