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Holiday Inn Goa Candolim by IHG

5.0 star property

Photo gallery for Holiday Inn Goa Candolim by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas
Property video
Reception
Suite, 2 Bedrooms, Balcony (Sunrise View) | Balcony view
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$115
includes taxes & fees
31 Mar - 1 Apr

Explore the area

View map
Survey No. 52/5 and 52/8, Bardez, Candolim, Goa, 403515
  • Place, Candolim Beach
    ‪6 min walk‬
  • Place, Sinquerim Beach
    ‪14 min walk‬
  • Place, Fort Aguada
    ‪6 min drive‬
  • Airport, Goa (GOX-New Goa Intl.)
    ‪67 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Room amenity

Standard Room, 1 King Bed, Balcony, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Room amenity

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Sunrise View)

Standard Room, 1 King Bed, Balcony (Sunrise View)

Standard Room, 1 King Bed, Balcony (Sunrise View)

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (Sunrise View)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms, Balcony (Sunrise View)

  • Lake view
  • 2650 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

Room amenity

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony

  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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  • Pool
  • Spa pool
  • Spa
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4.2 out of 5, Very good, 198 reviews
The price is AU$114
includes taxes & fees
22 Mar - 23 Mar
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About the area

Candolim

A luxury stay in Candolim awaits you at Holiday Inn Goa Candolim by IHG. Within a 10-minute stroll you'll find Candolim Beach and Fort Aguada within a 30-minute walk. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Seasalt by R3 Spa can include deep-tissue massages, Swedish massages and facials along with aromatherapy and Ayurvedic treatments. The restaurant, Viva All Day dining, is open for breakfast, brunch, lunch and dinner. Viva Lounge & Bar is the hotel's own bar. Enjoy the outdoor swimming pool and 24-hour gym. 2000 square feet (186 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 15-minute drive of this 5-property class Candolim hotel include Reis Magos Fort and Deltin Royale Casino.

What's nearby

  • Candolim Beach - 6 min walk - 0.6 km
  • Sinquerim Beach - 14 min walk - 1.2 km
  • Calizz - 14 min walk - 1.2 km
  • Fort Aguada - 6 min drive - 3.8 km
  • Aguada Lighthouse - 6 min drive - 3.8 km

Getting around

  • Pernem Station - 28 min drive
  • Goa (GOX-New Goa Intl.) - 56 min drive

Restaurants

  • ‪Palms and Sands By The Sea - ‬8 min walk
  • ‪Earthen Oven - Authentic Indian Cuisine Restaurant - ‬10 min walk
  • ‪Caravela - ‬9 min walk
  • ‪Santa Lucia - ‬3 min walk
  • ‪Seven Rivers Brewing Co. - ‬5 min walk

About this property

Holiday Inn Goa Candolim by IHG

Holiday Inn Goa Candolim by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. Spa services, multilingual staff, and coffee/tea in common area are also featured at the luxury Holiday Inn Goa Candolim by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Candolim hotel.

  • 104 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
Holiday Inn Goa Candolim by IHG offers 104 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Seasalt by R3 Spa has 3 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine
Hyatt Centric Candolim Goa
  • Pool
  • Pet-friendly
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 325 reviews
The price is AU$113
includes taxes & fees
31 Mar - 1 Apr
Hyatt Centric Candolim Goa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: INR 750 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Pin & Pan Bake's
  • The Shell Bar
  • Viva All Day dining
  • Viva Lounge & Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • On a lake
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 2 steps to reach entrance
  • Area rugs in room
  • Front entrance ramp
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (99 centimetre wide)
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • 3 private bathrooms
  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Goa Candolim by IHG

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2949
  • Christmas Eve (24 December) Gala Dinner per child: INR 2949 (from 12 to 17 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5899
  • New Year's Eve (31 December) Gala Dinner per child: INR 5899 (from 12 to 17 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately INR 750 per person
  • Airport shuttle fee: INR 3000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Holiday Inn Goa Candolim
Goa Candolim By Ihg Candolim
Holiday Inn Goa Candolim by IHG Hotel
Holiday Inn Goa Candolim an IHG Hotel
Holiday Inn Goa Candolim by IHG Candolim
Holiday Inn Goa Candolim by IHG Hotel Candolim

Frequently asked questions

What is the cancellation policy at Holiday Inn Goa Candolim by IHG?

Holiday Inn Goa Candolim by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Goa Candolim by IHG?

As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Goa Candolim by IHG on 31 Mar 2026 start from AU$115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Goa Candolim by IHG?

Yep, Holiday Inn Goa Candolim by IHG has a free self car park and free valet parking.

Are there any beaches close to Holiday Inn Goa Candolim by IHG?

Yep, Holiday Inn Goa Candolim by IHG is a short 5-minute walk from Candolim Beach. Fun beach activities include snorkelling, scuba diving and kayaking. You can also find boat tours.

Is there a spa on site at Holiday Inn Goa Candolim by IHG?

Yep, Seasalt by R3 Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as Swedish massages.

Does Holiday Inn Goa Candolim by IHG have a pool?

Holiday Inn Goa Candolim by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Holiday Inn Goa Candolim by IHG?

Holiday Inn Goa Candolim by IHG features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Holiday Inn Goa Candolim by IHG a romantic place to stay?

Romance packages and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Goa Candolim by IHG.

Is Holiday Inn Goa Candolim by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Holiday Inn Goa Candolim by IHG is a hit with families.

Does Holiday Inn Goa Candolim by IHG serve breakfast?

Sure does, cooked-to-order brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn Goa Candolim by IHG?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Goa Candolim by IHG?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Holiday Inn Goa Candolim by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Goa Candolim by IHG?

No, pets and service animals are not allowed.

Holiday Inn Goa Candolim by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 77 reviews
Rating 8 - Good. 20 out of 77 reviews
Rating 6 - Okay. 10 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a 5 night stay, and because we had a late flight, the manager allowed us to check out of the room, and then use the spa/gym showers to refresh before leaving for the airport. Staff were very courteous and attentive when needed. The hotel was really pleasant, and had the required facilities for us. The only point of note which we informed the manager of, was to have towel hooks inside the rooms, so that guests can hang there bathroom towels if they wanted to reuse them. But we had a very pleasant stay because this hotel is right next to some lovely restaurants, bars and a 10 mins (max) walk to Candolim beach. The breakfast was equally good and had plenty of options for different dietary needs.
Stayed 5 nights in Nov 2025

8/10 Good

Ishwar

Liked: Cleanliness, amenities
Very clean hotel and clean room with all the facilities you would expect, however we were given a wrong room instead of one with the pool view. I complained and finally sorted out. It wasn’t a great welcome I am afraid. I hope managers check my checking in time and deal with the staff with more training
Stayed 4 nights in Nov 2025

8/10 Good

Adithya

Stayed 2 nights in Nov 2025

8/10 Good

jagmohansingh

Stayed 4 nights in Nov 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all round,special thanks to the check in staff whose names I forgot to take but where on duty at 7pm on wed 12th November.
Stayed 11 nights in Oct 2025

10/10 Excellent

Kapil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning in room. Staff very polite and friendly - sorted any queries immediately or sought a colleague who could. Good breakfast buffet each morning, variety of options for dinner too if choosing to eat at the hotel. Some decoration work ongoing during stay. Gym present, smaller than expected however.
Stayed 4 nights in Sep 2025

10/10 Excellent

VARUN

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they got all you need!
Stayed 3 nights in Sep 2025

6/10 Okay

Rajnish Kumar

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Dharminder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay with family

The stay was comfortable. The staff was friendly and supportive. The pool and facilities were good. One area for improvement is probably the AC in the room. It could have been a bit more cold to make the sleep better.
Stayed 3 nights in Apr 2025

4/10 Poor

Gursimran

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The room and breakfast buffet was 5 star. Found beer bottles in the pool while swimming. Had to call front desk so many times to deliver the towels or to do the bed. Poor customer service. Pool was closed when it was needed in this hot summer. The surroundings and property was clean (5 Star)
Stayed 3 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Great Stay

Our second stay at this lovely Hotel, We booked a Pool View room which was lovely. The rooms and bathrooms are spotless, with fresh white towels and bedding. Friendly staff who couldn’t be more helpful, We had a lovely 16 night stay and will definatley be back.
Stayed 16 nights in Mar 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I would stay here again staff were great area was good
Stayed 16 nights in Feb 2025

8/10 Good

Parminder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good Resort but I don’t like the surroundings
Stayed 3 nights in Feb 2025

10/10 Excellent

carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Excellent breakfast. Great restaurant next door. Convenient but felt away from hustle and bustle.
Stayed 3 nights in Jan 2025

8/10 Good

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious well equipped room with a really comfortable bed. Lovely staff and an excellent breakfast buffet. The music round the pool was too loud and not our taste, but maybe that’s just our age. Easy walk to some great restaurants. We enjoyed our stay.
Stayed 1 night in Jan 2025

4/10 Poor

Sameer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC did not work for our room but another room was provided as a resolution.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Salene

I have mixed views on this property. Location was fantastic so couldn't fault it. My balcony faced a building site which they did not notify me about as I checked late in the night. Subsequently, the balcony was full of dust. Breakfast wasn't included in my package.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bhakti

Stayed 2 nights in Sep 2024

6/10 Okay

Rishi

Liked: Cleanliness
Disliked: Staff & service
The staff was so so slow and unresponsive. Honestly not worth the money. Our room wasnt even prepared when we checkedin
Stayed 3 nights in Sep 2024

6/10 Okay

imran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not so happy stay at this hotel

My stay was okay not because there were any issues with the hotel amenities, but because the hotel staff was completely unresponsive to my needs. Let's begin by checking in. I put in extra effort to make my family's stay comfortable by calling the hotel a day in advance to let them know what I want for our stay (Abhishake was there to assist me). The staff confirmed that they had taken note of my request and requested that I send them all my requests in the mail. He provided me with an email address, which I did. When I arrived at the hotel, no one was aware of my request and top of it check in staff (aninda) made us wait at reception till 1600, they kept on making false promises which they never fulfilled nor even informed me that they are not able to fulfill what they said. I kept asking to meet the operation manager and Aninda promised to tell me when he was free, but it never happened during my 3-night stay. At dinning hall staff (sudipto “guy with round glasses and very short hair”) was also not help full when I asked him that we all family members want to sit together he straightway said no I can help as all seats are full, then I told him that please join these to table so he did that, moral of story is that they are not bothered about comfort of guest some they are busy in there own world Not all staff were bad. All the girls working at dinner were so helpful and always smiling, playing with kids, and making everyone comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience that I ever had amazing food amazing staff amazing service highly recommended for everyone
Stayed 5 nights in Aug 2024