Bukit Bintang pet-friendly accommodation

The pool area is the main attraction here, awesome views. The room was huge! But you can see the building is not new, many little fixes needed in the room, don't get me wrong, great stay, but you can see the building is not new in the details. Breakfast was ok, had options in terms of continental vs asian, but not extensive. Staff was amazing! Overall, great stay.

Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you

Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place.