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4.7 out of 5

"Like: Location and size of complex. Spacious rooms with kitchen utensils and a private bbq. Loved the outside bathroom. Had an out door fan. Dislik ... " More

By a verified traveller on Mon 20 Jan 2020

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Hotel Description

At Bali Hai Resort & Spa you'll be within a 10-minute walk of Cable Beach and 4.9 km (3 mi) from Sun Pictures. Highlights at this property include a full-service spa, a restaurant, and an outdoor swimming pool.

Flat-screen TVs with digital channels are featured in all 31 villas, and you can enjoy washers/dryers, free WiFi, and patios. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and stovetops. Nice touches to enhance your stay include free toiletries and premium bedding. Coffee/tea makers, ceiling fans, and safes are also available.

A day of pampering at Bali Hai Spa can include body wraps, aromatherapy, and Ayurvedic treatments along with access to the spa tub. The café, Bali Hai Cafe, serves Asian cuisine and is open for dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Cable Beach property, you'll be 5 km (3.1 mi) from Courthouse Markets and 5 km (3.1 mi) from Johnny Chi Lane.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$338* Per night/room 16 Jul. - 17 Jul.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Bali Hai Resort & Spa ratings based on 117 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bali Hai Resort & Spa

Everyone (66) Couples (37) Family (14)
4 out of 5
Like: Location and size of complex. Spacious rooms with kitchen utensils and a private bbq. Loved the outside bathroom. Had an out door fan. Dislike: Room had dozens of mosquitos on arrival (had to spay). Room was dusty. Dust fell from the top of the blind onto pillows when I pulled down the roll-down blind above my bed. Entry door opened inwards which conflicted with the roll-down shutter on the inside. (Had to leave the roll-down shutter wide open when I went out for the day which allows people to see into the room at my belongings and see that I was not there)

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Bali Hai Team

Dear Guest, Thank you for your time for the review. We do apologised for the bad experience while you stay with us. Did you see our receptionist about your concerns? Our friendly staff are happy to assist you. Hope this will not be a hindrance to come back and stay with us. Give us a call and we will assure you we will look after you. Hoping to hear from you soon. Regards,

5 out of 5

Posted by on 21 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Bali Hai Team

Dear Guest, thank you for your feedback. Hope to see you soon when you come in to Broome and give us a call, our friendly team are happy to assist you. Regards, Bali Hai Team

5 out of 5
Outdoors bathroom very different and four poster bed

Posted by on 27 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Bali Hai Team

Dear Guest, Thank you for your feedback. Hope to see you soon when you come in in Broome and give us a call our friendly team are happy to assist you. Regards, Bali Hai Team

3 out of 5
The Bali aspect good, the food excellent, the pool lovely and the outdoor bathroom terrible. Cannot leave toiletries or makeup in bathroom - they melt, and shower floods the floor

Posted by on 13 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by BALI HAI TEAM

We're sorry to hear about your bad experience. We work hard to deliver an exceptional guest experience. In this case we fell short at the time you were staying with us. I will make sure I will pass this information to our GM. If you come back to Broome again, we are happy to assist you. Regards, BALI HAI TEAM

2 out of 5
Pros - Proximity to Divers Tavern and Cable Beach, quiet and not too busy Cons - lunch at the restaurant was disappointing, cleaning of the room was sub par and communication with reception staff was hard work. My $135 spa date was less than rejuvenating after being given a lecture by my “senior therapist”. As for the wifi... what wifi?

Posted by , from Esperance on 10 Sep. 2019

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Comment from Hotel Management

16 Oct. 2019 by Bali Hai Reservation Team

First, we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, we have little problem with the internet service that time. Sorry for the inconvenience. If you stay again with us we are happy to accommodate you and give us a call our friendly team are happy to assist you. Have a great day! Regards, Bali Hai Team

4 out of 5

Posted by on 30 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Bali Hai Team

First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short., we will try our very best so that the guest will enjoy and relax during the stay in our resort. All the best!

4 out of 5
We stayed for one night, it was friendly, comfortable and clean.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Bali Hai Resort & Spa

Thank you for you feedback. Looking forward to see you when you come back to Broome and you can give us a call if you want to check in and our friendly staff are here to assist you.

5 out of 5
What a lovely hotel, I wish we were staying for a week!

Posted by on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Bali Hai Resort & Spa

Dear DI, Thank you kindly for taking the time out to review Bali Hai Resort & Spa. I am thrilled to hear your positive feedback from your stay with us. Holidays are never long enough, but there is always next time. As a repeat guest, please contact resort direct to receive your special price on all types of rooms. I hope that we will have the opportunity to welcome you back very soon.

5 out of 5
The Bali Hai Resort & Spa was lovely. When reception gives you a refreshing iced tea and Lilly on arrival you know you are in for something special. Polite and respectful were high priorities. The rooms were very spacious and the bed was very comfortable. A full laundry and kitchen gave you everything. A spotless BBQ and garden retreat were beautiful. The bathroom was different ... it was totally private, but outdoors. Showering outside was a novelty. The only negative was the wifi was pretty ordinary.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

18 Jul. 2019 by yvette

Thank you so much for the wonderful feedback. We are looking forward to see you when you come back to Broome. We would like to express our apology regarding the internet connection. We assure you that your complaint will be handled in a strict and serious way.

5 out of 5
We loved that you had your own bbq and the outdoor shower.

Posted by on 27 May 2019

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Comment from Hotel Management

28 May 2019 by The Team at Bali Hai Resort & Spa

Thank you for your review. We love it that we can have a home away from home with a bbq area & also provide a unique experience our outdoor Mandi bathroom. Hope to see you again at Bali Hai Resort & Spa.

About the Bali Hai Resort & Spa

Location 6 Murray Road, Cable Beach, WA 6726

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Bali Hai Resort & Spa offers its guests a full-service spa and an outdoor pool. Spa services, tour/ticket assistance, and barbecue grills are also featured at Bali Hai Resort & Spa. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Broome villa is smoke free.

  • 31 guestrooms or units
  • 40 buildings
  • Built in 2000
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Broome, WA (BME-Broome Intl.) (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Bali Hai Resort & Spa offers 31 air-conditioned accommodations with washers/dryers and safes. Rooms open to patios. Beds feature premium bedding. Accommodations at this 3.5-star villa have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 45-cm flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Private patio
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Bali Hai Cafe - This café specializes in Asian cuisine and serves dinner only.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hai Cable Beach
  • Bali Hai Resort Cable Beach
  • Bali Hai Resort
  • Bali Hai Resort And Spa
  • Bali Hai Hotel Broome
  • Bali Hai Resort Spa
  • Bali Hai Resort & Spa Villa
  • Bali Hai Resort & Spa Cable Beach
  • Bali Hai Resort & Spa Villa Cable Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.