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4.7 out of 5

"It was close to cable beach and divers bar. Staff were very nice and helpful. " More

By a verified traveller on Sun 01 Nov 2020

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Hotel Description

At Bali Hai Resort & Spa you'll be within a 10-minute walk of Cable Beach and 4.9 km (3 mi) from Sun Pictures. Highlights at this property include a full-service spa, a restaurant, and an outdoor swimming pool.

Flat-screen TVs with digital channels are featured in all 31 villas, and you can enjoy washers/dryers, free WiFi, and patios. In-room dining is easy with kitchenettes that come equipped with refrigerators, microwaves, and stovetops. Nice touches to enhance your stay include free toiletries and premium bedding. Coffee/tea makers, ceiling fans, and safes are also available.

A day of pampering at Bali Hai Spa can include body wraps, aromatherapy, and Ayurvedic treatments along with access to the spa tub. The café, Bali Hai Cafe, serves Asian cuisine and is open for dinner. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. There's also the convenience of free self parking.

With a stay at this 3.5-star Cable Beach property, you'll be 5 km (3.1 mi) from Courthouse Markets and 5 km (3.1 mi) from Johnny Chi Lane.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$193* Per night/room 20 Jan. - 21 Jan.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Villa, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Villa, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Bali Hai Resort & Spa ratings based on 122 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bali Hai Resort & Spa

Everyone (70) Couples (38) Family (14)
4 out of 5

Posted by on 3 Jan. 2021

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5 out of 5

Posted by on 31 Dec. 2020

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4 out of 5
It was close to cable beach and divers bar. Staff were very nice and helpful.

Posted by , from Mandurah on 1 Nov. 2020

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Comment from Hotel Management

10 Nov. 2020 by Bali Hai Resort Team

Dear Guest, Thank you very much for such a lovely review of Bali Hai Resort & Spa and for your continuing support. It's excellent to hear that you have had such a delightful experience and I have passed on your very kind words to the reception team, who were thrilled to know how much you appreciated their top-notch service and the warm Broome hospitality. We look forward to seeing you in the future on your next visit to Broome. Regards,

5 out of 5

Posted by on 12 Oct. 2020

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Comment from Hotel Management

10 Nov. 2020 by Bali Hai Team

Dear Guest, Thank you for taking the time to review your stay with us. We are very pleased to hear you had a terrific stay and our staff made your stay fantastic. Do checkout our Facebook and Instagram pages for promos that you might be interested in. Looking forward to seeing you again soon. Regards,

5 out of 5
This is a fabulous resort. Staff were all very friendly and welcoming. The grounds are well looked after and luscious and green. Don’t miss out on the Day Spa or Dinner at the restaurant which are both wonderful. We have two young children and this was the best holiday we have ever had. Quite and relaxing, close to a small shop and coffee shop.

Posted by , from Dampier, WA on 27 Sep. 2020

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Comment from Hotel Management

10 Nov. 2020 by Bali HAI RESORT TEAM

Dear Guest, Thank you very much for such a lovely review of Bali Hai Resort & Spa and for your continuing support. It's excellent to hear that you have had such a delightful experience and I have passed on your very kind words to the reception team, who were thrilled to know how much you appreciated their top-notch service and the warm Broome hospitality. We look forward to seeing you in the future on your next visit to Broome. Regards,

4 out of 5
Like: Location and size of complex. Spacious rooms with kitchen utensils and a private bbq. Loved the outside bathroom. Had an out door fan. Dislike: Room had dozens of mosquitos on arrival (had to spay). Room was dusty. Dust fell from the top of the blind onto pillows when I pulled down the roll-down blind above my bed. Entry door opened inwards which conflicted with the roll-down shutter on the inside. (Had to leave the roll-down shutter wide open when I went out for the day which allows people to see into the room at my belongings and see that I was not there)

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Bali Hai Team

Dear Guest, Thank you for your time for the review. We do apologised for the bad experience while you stay with us. Did you see our receptionist about your concerns? Our friendly staff are happy to assist you. Hope this will not be a hindrance to come back and stay with us. Give us a call and we will assure you we will look after you. Hoping to hear from you soon. Regards,

5 out of 5

Posted by on 21 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Bali Hai Team

Dear Guest, thank you for your feedback. Hope to see you soon when you come in to Broome and give us a call, our friendly team are happy to assist you. Regards, Bali Hai Team

5 out of 5
Outdoors bathroom very different and four poster bed

Posted by on 27 Nov. 2019

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Comment from Hotel Management

30 Nov. 2019 by Bali Hai Team

Dear Guest, Thank you for your feedback. Hope to see you soon when you come in in Broome and give us a call our friendly team are happy to assist you. Regards, Bali Hai Team

3 out of 5
The Bali aspect good, the food excellent, the pool lovely and the outdoor bathroom terrible. Cannot leave toiletries or makeup in bathroom - they melt, and shower floods the floor

Posted by on 13 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by BALI HAI TEAM

We're sorry to hear about your bad experience. We work hard to deliver an exceptional guest experience. In this case we fell short at the time you were staying with us. I will make sure I will pass this information to our GM. If you come back to Broome again, we are happy to assist you. Regards, BALI HAI TEAM

2 out of 5
Pros - Proximity to Divers Tavern and Cable Beach, quiet and not too busy Cons - lunch at the restaurant was disappointing, cleaning of the room was sub par and communication with reception staff was hard work. My $135 spa date was less than rejuvenating after being given a lecture by my “senior therapist”. As for the wifi... what wifi?

Posted by , from Esperance on 10 Sep. 2019

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Comment from Hotel Management

16 Oct. 2019 by Bali Hai Reservation Team

First, we want to thank you for your feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. At the time, you were staying with us, we have little problem with the internet service that time. Sorry for the inconvenience. If you stay again with us we are happy to accommodate you and give us a call our friendly team are happy to assist you. Have a great day! Regards, Bali Hai Team

About the Bali Hai Resort & Spa

Location 6 Murray Road, Cable Beach, WA 6726

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Bali Hai Resort & Spa offers its guests a full-service spa and an outdoor pool. Spa services, tour/ticket assistance, and barbecue grills are also featured at Bali Hai Resort & Spa. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 3.5-star Broome villa is smoke free.

  • 31 guestrooms or units
  • 40 buildings
  • Built in 2000
  • Dining venue
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Broome, WA (BME-Broome Intl.) (5.2 km / 3.2 mi)
  • Parking: Free self parking

Room Amenities

Bali Hai Resort & Spa offers 31 air-conditioned accommodations with washers/dryers and safes. Rooms open to patios. Beds feature premium bedding. Accommodations at this 3.5-star villa have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 45-cm flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Private patio
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Bali Hai Cafe - This café specializes in Asian cuisine and serves dinner only.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 8 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hai Cable Beach
  • Bali Hai Resort Cable Beach
  • Bali Hai Resort
  • Bali Hai Resort And Spa
  • Bali Hai Hotel Broome
  • Bali Hai Resort Spa
  • Bali Hai Resort & Spa Villa
  • Bali Hai Resort & Spa Cable Beach
  • Bali Hai Resort & Spa Villa Cable Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the villa before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.