Hard Rock Hotel & Casino Bristol

2.5 star property
Hotel in Bristol with 5 restaurants and full-service spa

Photo gallery for Hard Rock Hotel & Casino Bristol

3 bars/lounges
Superior Suite, 1 King Bed, Corner
Indoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Indoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
1 bedroom, premium bedding, in-room safe, desk

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
The current price is AU$334
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
500 Gate City Highway, Bristol, VA, 24201
  • Bristol Mall
    ‪3 min walk‬
  • Hard Rock Hotel & Casino Bristol
    ‪5 min walk‬
  • Bristol Regional Medical Center
    ‪4 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪22 min drive‬

Room options

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Bristol

At Hard Rock Hotel & Casino Bristol you'll be within steps of Hard Rock Hotel & Casino Bristol and Bristol Mall. Highlights at this hotel include 5 restaurants, 3 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with facials, body treatments and hydrotherapy. The restaurant, Marketplace, is open for breakfast, brunch, lunch and dinner. Enjoy the indoor swimming pool, gym, pool cabanas and pool loungers. Other amenities include 2 coffee shops/cafes and a casino. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this Bristol hotel, you'll be 14.6 km (9.1 mi) from Bristol Motor Speedway.

What's nearby

  • Bristol Mall - 3 min walk - 0.3 km
  • Hard Rock Hotel & Casino Bristol - 5 min walk - 0.4 km
  • Bristol Regional Medical Center - 4 min drive - 4.4 km
  • The Pinnacle - 4 min drive - 5.1 km
  • Bristol Motor Speedway - 19 min drive - 18.1 km

Getting around

  • Abingdon, VA (VJI-Virginia Highlands) - 18 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪KFC - ‬18 min walk
  • ‪Southern Craft BBQ - ‬4 min drive
  • ‪Blackbird Bakery - ‬4 min drive

About this property

Hard Rock Hotel & Casino Bristol

Hotel in Bristol with 5 restaurants and full-service spa
Hard Rock Hotel & Casino Bristol offers its guests a full-service spa, an indoor pool, and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes on site. You can unwind with a drink at one of the 3 bars/lounges.

A casino, a vending machine, and a sportsbook are also featured at Hard Rock Hotel & Casino Bristol. Self parking is free.

Smoking is allowed in designated areas at this Bristol hotel.

  • 303 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 2024
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
Hard Rock Hotel & Casino Bristol offers 303 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay-per-view films.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Similar properties

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, uncovered valet parking on site (USD 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 20 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants

Restaurants on site

  • Constant Grind
  • Council Oak (21+)
  • Hard Rock Cafe (21+)
  • Marketplace
  • YOUYU Noodle Bar (21+)

Things to do

  • 59 gaming tables
  • 900 slot machines
  • Casino (85,873 square foot of space)
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Sportsbook
  • TV in common areas

Family friendly

  • Fenced pool
  • Indoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift (173 centimetre wide door)
  • Roll-in shower (76 centimetre wide)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • A 1 per cent tourism fee will be charged
  • Resort fee: USD 14.99 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 for adults and USD 15 to 20 for children
  • Valet parking fee: USD 12.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: USD 14.99 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hard Rock Bristol Bristol

Frequently asked questions

Is parking available at Hard Rock Hotel & Casino Bristol?

Yep, Hard Rock Hotel & Casino Bristol has a free self car park. Additionally there is secured uncovered valet parking with in/out privileges for USD 12.00 per night.

How much does it cost to stay at Hard Rock Hotel & Casino Bristol?

As of 3 Aug 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Bristol on 4 Aug 2025 start from AU$307.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hard Rock Hotel & Casino Bristol?

Yep, there is an onsite spa at Hard Rock Hotel & Casino Bristol. You'll enjoy heaps of services like facials and body treatments, as well as prenatal massages.

Does Hard Rock Hotel & Casino Bristol have a pool?

Hard Rock Hotel & Casino Bristol has an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Hard Rock Hotel & Casino Bristol?

Hard Rock Hotel & Casino Bristol features a full-service spa, an indoor pool and 5 restaurants.

What makes Hard Rock Hotel & Casino Bristol a romantic place to stay?

Couples spa treatments and a bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel & Casino Bristol.

Does Hard Rock Hotel & Casino Bristol serve breakfast?

Yep, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hard Rock Hotel & Casino Bristol?

No, Hard Rock Hotel & Casino Bristol does not offer an airport shuttle service.

Is there a bar or restaurant at Hard Rock Hotel & Casino Bristol?

Yep, you can grab a meal at Hard Rock Hotel & Casino Bristol's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hard Rock Hotel & Casino Bristol?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hard Rock Hotel & Casino Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 197 reviews
Rating 8 - Good. 29 out of 197 reviews
Rating 6 - Okay. 12 out of 197 reviews
Rating 4 - Poor. 8 out of 197 reviews
Rating 2 - Terrible. 2 out of 197 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and gym were definitely the highlight of the hotel for someone not interested in gambling. Definitely recommend staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities
Rooms were very comfortable, bed especially. Great cafe for simple eating and appetites and more upscale for sophisticated palates. Casino was pretty loose making gaming fun providing one can quit once ahead. Biggest negative is the SMOKING. PLEASE - provide an outside area for smokers, it's unhealthy on so many levels. ashes, burn marks, etc just make more work for the cleaning crew. for those wearing masks; it does nothing to help filter out the carcinogens exhaled including germs or viruses expelled into the air from those constantly coughing from their own smoke. help the environment; ban smoking in casinos.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were decently priced, big screen TV, great service, very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Will be back very soon
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were celebrating our wedding anniversary and mentioned it at check in. We dropped off our bags headed out and there was a card under the door to wish us a happy anniversary signed by the staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms, the casino, the food, the staff..everything here is top notch! It’s our go to everytime we stop in Bristol!
Stayed 1 night in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Smokey casino.

Hotel was great. However, the Casino was very smoke filled and very few dining options compared to other casinos.
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great staff, clean and comfortable but the smoke from the casino was too much. When entering hotel, at check in and when trying to gamble the smoke from the Casino was overpowering.
Stayed 1 night in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Too hot in room refrigerator too warm don’t like the expresso
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of good music in the hotel. The spa made a error on our request for our same two spa technicians. I was not happy at how they went about trying to correct the mistake.
Stayed 1 night in Apr 2025

10/10 Excellent

Altagracia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have visited in recent years, the complete staff is super friendly, I have no complaints about anything, except the casino that the best area everyone smokes and it was unbearable, but there is a non-smoking play area, but it was always closed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is brand new, clean and comfortable. Staff was very nice. Great casino and bar. Would definitely go back when we are in the area again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy, Meadville

Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very modern and clean. The staff were nice and professional. The restaurants were good. And the concert was awesome! Gambling was fun also!
Stayed 1 night in Mar 2025

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James, Whitesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodations
Stayed 1 night in Mar 2025

8/10 Good

Robin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful Place

It was a nice hotel. The room was amazing. The food in the restaurant was great. The smoking in the casino was a little too much but the non-smoking casino on the lower level was great. The only issue we had was at checkout. We were considering staying an extra night but the agent behind the desk couldn't tell us if there were any rooms available because I booked through hotels.com. She wasn't very friendly about letting us know that either.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great and relaxing. Very Clean ! The people out front when you first pull up were very helpful. Rodney was help me with my luggage and answer questions about the hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Stayed 1 night in Mar 2025