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The Merchant Hotel, a member of Radisson Individuals

Property class: 4

Photo gallery for The Merchant Hotel, a member of Radisson Individuals

A modern hotel lobby with a marble wall, a reception desk, and a seating area.
A hotel hallway with doors numbered 101, a potted plant, and a carpeted floor.
A modern conference room with a long table, laptops, and a person working.
A modern interior with a reception desk, seating area, and a map display.
A modern lounge area with sofas, a coffee table, and a brick wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Housekeeping
The current price is AU$159
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
63-65, Turbot St, Brisbane, QLD, 4000
  • Place, Brisbane City Hall
    ‪1 min walk‬
  • Place, Queen Street Mall
    ‪3 min walk‬
  • Place, Treasury Building
    ‪5 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Room (Urban)

A hotel room with a bed, two bedside tables, a wall-mounted air conditioner, and two wall-mounted lights.

Room (Urban)

8.4 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Queen)

A neatly made bed with white linens and pillows, a bedside table with a phone and remote control, and a wooden wardrobe with a mirror.

Standard Room (Queen)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a large bed, a nightstand with a clock, a wall-mounted light, and a shower area with a mirror.

Superior Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (King)

A hotel room with a bed, a bedside table, a TV mounted on the wall, and a window with curtains.

Standard Room (King)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Brisbane

At The Merchant Hotel, a member of Radisson Individuals you'll be within a short 5-minute stroll of popular places like King George Square and Queen Street Mall. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a lift. Added amenities include a snack bar/deli and coffee/tea in a common area. .Within a 15-minute walk of this 4-property class Brisbane Central Business District hotel, attractions include Brisbane Private Hospital and Roma Street Parkland.

What's nearby

  • Brisbane City Hall - 1 min walk - 0.1 km
  • King George Square - 2 min walk - 0.2 km
  • Queen Street Mall - 3 min walk - 0.3 km
  • Treasury Building - 5 min walk - 0.5 km
  • Roma Street Parkland - 9 min walk - 0.8 km

Getting around

  • Brisbane Roma Street Station - 5 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Chocolate Soldier - ‬3 min walk
  • ‪Coffee Iconic - ‬2 min walk
  • ‪Criterion Tavern - ‬4 min walk
  • ‪Zuma Restaurant - ‬3 min walk
  • ‪Pig 'N' Whistle King George Square - ‬5 min walk

About this property

The Merchant Hotel, a member of Radisson Individuals

There's a snack bar/deli on site. WiFi is free in public spaces. The Merchant Hotel, a member of Radisson Individuals also features coffee/tea in common area and a lift.

This 4-star Brisbane hotel is smoke free.

  • 58 guestrooms or units
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
The Merchant Hotel, a member of Radisson Individuals offers 58 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Frequently asked questions

Are there any beaches close to The Merchant Hotel, a member of Radisson Individuals?

The closest beach to The Merchant Hotel, a member of Radisson Individuals is Shorncliffe Beach (17.3 km).

How much does it cost to stay at The Merchant Hotel, a member of Radisson Individuals?

As of 15 Oct 2026, prices found for a 1-night stay for 2 adults at The Merchant Hotel, a member of Radisson Individuals on 1 Nov 2026 start from AU$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Merchant Hotel, a member of Radisson Individuals have a waterslide?

No, there is no waterslide at The Merchant Hotel, a member of Radisson Individuals, but Streets Beach is a short 19-minute walk away.

Is there a free airport shuttle available at The Merchant Hotel, a member of Radisson Individuals?

No, The Merchant Hotel, a member of Radisson Individuals does not offer an airport shuttle service.

What time are check-in & check-out at The Merchant Hotel, a member of Radisson Individuals?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Merchant Hotel, a member of Radisson Individuals?

No, pets are not allowed.

The Merchant Hotel, a member of Radisson Individuals Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 24 out of 52 reviews
Rating 8 - Good. 15 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 4 out of 52 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun quirky hotel with great amenities
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the room was beautiful. It's a new hotel, so a few things were still being set up but it was perfect for our short stay.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms are tiny, no closets. Essentially a step up from a Tokyo capsule hotel. Description needs to make this clear. Overpriced for what is delivered.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom, following showering the whole floor area was covered with water.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here. We booked two rooms, paid in full, with everything confirmed. At check-in, they gave us one room and promised the second within hours. That second room never materialised. At nine thirty PM, when we returned, reception informed us they had overbooked and sold our room, the one we had checked in to and paid for. With no apology whatsoever, they placed us in a budget motel fifteen minutes away. Reception had confirmed available keys at seven PM. When the manager called on Monday morning, rather than apologize, he was aggressive and dismissive, claiming he couldn’t understand why we’d be upset about sleeping elsewhere after paying for two rooms. He then threatened to blacklist us for our frustration. We received no compensation or refund for the room we never occupied. The service was appalling from start to finish. Do yourself a favour and book elsewhere
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
this hotel was only opened in the last week, I found them on google as I needed to stay in Brisbane 1stly - I was given a room - G005, you could not swing a cat in the room it was so small, the bed took up the size of the room. THERE WAS NO TEA/COFFEE FACILITIES, JUST A COUPLE OF CARTONS OF WATER / THERE WERE NO HAND RAILS IN THE BATHROOM WHICH WAS EXTREMELY DANGEROUS THESE PEOPLE SAW I WAS DISABLED IF I HAD NOT PAID VIA THE INTERNET I WOULD HAVE LEFT THERE WAS NO FACILITIES FOR FOOD I INTEND TO WRITE TO THE QUEENSLAND GOVERNMENT AND HAVE THESE PEOPLE / ORGANIZATION HAVE THERE LICESNSE REVIEWED I WANTED THE RECEIPT FOR THE STAY AND IT WAS NOT FORTHCOMING I SAY SHUT THEM DOWN - THEY ARE SCAM ARTISTS - FOR $200 + A NIGHT WITH NO TEAOR COFFEE, NO HANDRAILS IN THE BATHROOM / TOILET IT IS A DISASTER WAITING TO HAPPEN CLOSE THEM DOWN!!!!!!!!!!!!!
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Got a double room which should be a single. No room to move 2 people around the bed, no hanging space. Sensor lights in the bathroom that don't go off for 20 mins so good luck trying to go to the bathroom before you sleep or in the middle of the night. No working heat pump or TV (not programmed). The room gradually got hotter and hotter. No coffee or tea in the room. A tiny bathroom where we couldn't put a toilet bag anywhere but on the floor. Toilet paper was wet from previous person who used the wet room shower where water goes everywhere. No guide re how to use phones to call reception, we had to Google general hotel guides that suggested call 9 which finally worked. When told about the problems were told sorry nothing I can do and the hotel is booked up, no other rooms. Upon complaining and asking to speak to the manager suddenly rooms became available which had normal lights that can be turned off, a heat pump that worked but a TV that wasn't programmed. At this stage we were exhausted and didn't care about using the TV. Additionally if you like very thick pillows you're in luck. No views from the rooms unless you like views of air conditioning units
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 1 night in Aug 2026