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Copthorne Hotel Cameron Highlands

Property class: 4

Photo gallery for Copthorne Hotel Cameron Highlands

A large indoor swimming pool with a skylight, benches, and lifebuoys.
A traditional European-style building with a steeply pitched roof and exposed timber framing.
A buffet setup with a central island, overhead string lights, and a decorative umbrella.
A traditional building with a balcony overlooking a scenic landscape.
A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the outdoors.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AU$68
includes taxes & fees
27 Oct - 28 Oct

Explore the area

View map
Kea Farm, Cameron Highlands, Brinchang, Pahang, 39100
  • Place, Cameron Highland Butterfly Farm
    ‪5 min walk‬
  • Place, Kea Farm
    ‪5 min walk‬
  • Place, Raju Hill Strawberry Farm
    ‪10 min walk‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪84 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Apartment, 1 Bedroom

  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a desk, a chair, and a wardrobe.

Apartment, 2 Bedrooms

  • Resort view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

A hotel room with two beds, a desk, a chair, and a wardrobe.

Apartment, 3 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 115 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Premium Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a television, and a balcony view.

Premium Deluxe Twin Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Deluxe Twin Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Stay & Win)

A hotel room with a bed, a red sofa, a desk, a ceiling fan, and a television.

Deluxe Room, 1 King Bed (Stay & Win)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Stay & Win)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Deluxe Twin Room (Stay & Win)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Stay & Win)

A hotel room with a bed, a desk, and a chair.

Executive Suite (Stay & Win)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Stay & Win)

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Apartment, 1 Bedroom (Stay & Win)

  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Stay & Win)

A hotel room with two beds, a desk, a chair, and a wardrobe.

Apartment, 2 Bedrooms (Stay & Win)

  • Resort view
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms (Stay & Win)

A hotel room with two beds, a desk, a chair, and a wardrobe.

Apartment, 3 Bedrooms (Stay & Win)

  • Resort view
  • 115 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Stay & Win with Set Breakfast)

A hotel room with a bed, a red sofa, a desk, a ceiling fan, and a television.

Deluxe Room, 1 King Bed (Stay & Win with Set Breakfast)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Stay & Win with Set Breakfast)

A hotel room with two beds, a desk, a chair, a TV, and a ceiling fan.

Deluxe Twin Room (Stay & Win with Set Breakfast)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (Stay & Win with Set Breakfast)

A hotel room with a bed, a desk, and a chair.

Executive Suite (Stay & Win with Set Breakfast)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (Stay & Win with Set Breakfast)

A hotel room with a bed, a desk, a chair, a window with curtains, and a painting on the wall.

Apartment, 1 Bedroom (Stay & Win with Set Breakfast)

  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Deluxe King Room

A hotel room with a bed, a desk, a TV, a red chair, and a balcony with curtains.

Premium Deluxe King Room

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium King Bed

A hotel room with a bed, a desk, a chair, a ceiling fan, and a large window with a view of mountains.

Superior Premium King Bed

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium King Bed (Stay & Win)

A hotel room with a bed, a desk, a chair, a ceiling fan, and a large window with a view of mountains.

Superior Premium King Bed (Stay & Win)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium King Bed (Stay & Win with Set Breakfast)

A hotel room with a bed, a desk, a chair, a ceiling fan, and a large window with a view of mountains.

Superior Premium King Bed (Stay & Win with Set Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Twin Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Premium Twin Bed

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Premium Twin Bed (Stay & Win)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Premium Twin Bed (Stay & Win)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Premium Twin Bed (Stay & Win with Set Breakfast)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Premium Twin Bed (Stay & Win with Set Breakfast)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Premium Triple 1 King, 1 Single

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a view of the mountains.

Superior Premium Triple 1 King, 1 Single

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Premium Triple 1 King, 1 Single (Stay & Win)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a view of the mountains.

Superior Premium Triple 1 King, 1 Single (Stay & Win)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Premium Triple 1 King, 1 Single (Stay & Win with Set Breakfast)

A hotel room with two beds, a desk, a chair, a ceiling fan, and a large window with a view of the mountains.

Superior Premium Triple 1 King, 1 Single (Stay & Win with Set Breakfast)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Premium Queen Bed

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Superior Premium Queen Bed

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Premium Queen Bed (Stay & Win)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Superior Premium Queen Bed (Stay & Win)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Premium Queen Bed (Stay & Win with Set Breakfast)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Superior Premium Queen Bed (Stay & Win with Set Breakfast)

  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a red sofa, a desk, a ceiling fan, and a television.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

A hotel room with a bed, a desk, and a chair.

Executive Suite

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Brinchang

A family-friendly stay in Brinchang awaits you at Copthorne Hotel Cameron Highlands. Within a short 5-minute stroll, you'll find Raju Hill Strawberry Farm and Kea Farm. Highlights at this Tudor hotel include 3 restaurants, an indoor swimming pool and free self-parking. .The café, 18° Celsius Café, is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute walk of this 4-property class Brinchang hotel include Cameron Highland Butterfly Farm and Ee Feng Gu Bee Farm.

What's nearby

  • The Sheep Sanctuary - 2 min walk - 0.2 km
  • Cameron Highland Butterfly Farm - 5 min walk - 0.5 km
  • Kea Farm - 5 min walk - 0.5 km
  • Ee Feng Gu Bee Farm - 7 min walk - 0.6 km
  • Raju Hill Strawberry Farm - 10 min walk - 0.9 km

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 105 min drive

Restaurants

  • ‪Boh Tea House Cafè - ‬8 min drive
  • ‪Kea Farm - ‬4 min walk
  • ‪Water Cress Valley (Cameron Highland) - ‬3 min drive
  • ‪Royal Berry Strawberry Park and Cafe ( OFFICIAL ) - ‬13 min walk
  • ‪18 Celsius Cafe - ‬2 min walk

About this property

Copthorne Hotel Cameron Highlands

There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Copthorne Hotel Cameron Highlands offers its guests an indoor pool and a fitness centre. There are 8 meeting rooms available. An arcade/games room, multilingual staff, and a garden are also featured at the family-friendly Copthorne Hotel Cameron Highlands. Self parking is free.

This Tudor Brinchang hotel is smoke free.

  • 1 building
  • 296 guestrooms or units
  • 13 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1996
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
Copthorne Hotel Cameron Highlands offers 296 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brinchang hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 18 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 18° Celsius Café
  • Coffee Shop

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Heated pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (193 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 1996
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Tudor architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast rate plan for children aged 6 to 11 years when sharing existing bedding with their parent. Breakfast fees are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Copthorne Hotel Cameron Highlands

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 81 per night.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 32 for adults and from MYR 18 for children
  • Rollaway bed fee: MYR 81 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 5:30 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Cameron Copthorne Hotel
Cameron Highlands Copthorne
Cameron Highlands Copthorne Hotel
Copthorne Cameron
Copthorne Cameron Highlands
Copthorne Cameron Highlands Brinchang
Copthorne Hotel Cameron Highlands
Copthorne Hotel Cameron Highlands Brinchang
Hotel Copthorne Cameron
Hotel Copthorne Cameron Highlands
Equatorial Cameron Highlands Hotel Brinchang
Copthorne Cameron Highlands Hotel Brinchang
Copthorne Cameron Highlands Hotel
Copthorne Cameron Highlands
Copthorne Hotel Cameron Highlands Hotel
Copthorne Hotel Cameron Highlands Brinchang
Copthorne Hotel Cameron Highlands Hotel Brinchang

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Cameron Highlands?

Copthorne Hotel Cameron Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Cameron Highlands?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel Cameron Highlands on 27 Oct 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Cameron Highlands?

Yep, Copthorne Hotel Cameron Highlands has a free self car park and free RV/bus/truck parking.

Does Copthorne Hotel Cameron Highlands have a pool?

Copthorne Hotel Cameron Highlands has a heated pool and an indoor pool. The pool is open 9:00 AM to 5:30 PM.

What luxury perks are available at Copthorne Hotel Cameron Highlands?

Copthorne Hotel Cameron Highlands features a heated pool, an indoor pool and 3 restaurants.

Is Copthorne Hotel Cameron Highlands family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Copthorne Hotel Cameron Highlands is a hit with families.

Does Copthorne Hotel Cameron Highlands serve breakfast?

Sure does, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Copthorne Hotel Cameron Highlands?

No, Copthorne Hotel Cameron Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Cameron Highlands?

Yep, you can grab a meal at Copthorne Hotel Cameron Highlands's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Copthorne Hotel Cameron Highlands?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Copthorne Hotel Cameron Highlands?

No, pets and service animals are not allowed.

Copthorne Hotel Cameron Highlands Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 220 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 113 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities
De accomodatie is verouderd. Check-in proces duurt nodeloos lang. Handdoeken waren niet beschikbaar op de kamer en kregen we pas na herhaaldelijk vragen. Ramen zijn van enkel glas en condenseren. Douche was (in tegenstelling tot sommige andere reviews) wel warm. Continentaal ontbijt was niet echt de moeite waard (lokale warme componenten heb ik niet geprobeerd maar waren wel beschikbaar). De wandeling naar de theeplantage (gratis op woensdagochtend om 08:00 uur is leuk om te doen).
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I booked a room for three people. It featured one king bed and one single bed with a balcony. Regarding the room, I would say that it suits the price point. I needed to add RM7 per person to upgrade my à la carte breakfast to a buffet.The hotel gym is good, and I liked it. The location and parking are easily accessible.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in May 2026
Verified review

8/10 Good

建物が古い、トイレの水が流れない。
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The checkin process is terrible.. The checkin time given was 2:30 PM. We reached the hotel by 3:30 PM.. We need to get a token to go to the reception desk.. There was a waiting time of about 50 mins just to reach the reception desk for checkin. After so much wait, when reached checkin desk - they simply told - Room is not ready.. Howcome, when the checkin time in 2:30 PM, even at 4:30 PM the room is not ready. (We even paid 100% payment in advance) The wait area is also jam-packed. When coming with the kids & infant - it super uncomfortable after a long travel. Adding to that - it the feedback that Room is not ready, and we were asked to wait for another 30 mins. Finally got the room key by around 5:30 PM. When we went to the room - no towels, toiletries were kept inside. There is no direct calling facility to the room-service. We need to send a Whatsapp message, and they will revert.. Overall, for the size of the hotel & the fare they charge - the prompt service needs a lot of improvement. Also, please improve the Breakfast dining area. No space to sit on Sunday morning due to crowd. Please make space for more people to eat peacefully, rather searching for tables.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful & polite
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable with good rooms
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cups, bowls and plates in the apartment looked dusty. There was no hot water in 1 of the shared bathroom. The notice showed need to wait 30 minutes for hot water. It’s not sustainable if we keep the water running more than 30 minutes. The sliding glass door couldn’t be locked. The floor was dusty.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
This hotel should re classified as a 2 star hotel. Breakfast was expensive and stale food serve. Cobwebs on windows. Rooms were not upto the mark. Windows not cleaned. Bathroom not clean too. Our toilet kept flooding too.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
Poor service… check in time on 1500 but I only get my room at 1630… Surrounding was ok… walking distance to kea farm
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nous avons sejourné 1 nuit, nous avons eu l agreable surprisd d etre surclassé avec une suite au lieu d' une chambre, immense! La chambre etait propre et la literie très bien. Le petit dejeuner est tres variés, avec du sucré et du salé! La salle de sport est tres bien aussi, seul vrai point noir, la piscine qui avait l air pas mal et chauffée...mais qui ferme a 17h30, en gros l'heure où l'on arrive dans les hotels...
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Overall good experience. However the hotel authorities might think about providing any medical assistance in case of emergency at late night.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
L’emplacement était top, proche du marché kea Farm. Proche en voiture de la plantation boh. L’hôtel est très vétuste, la photo de la piscine ne la représente pas vraiment . Prévoir maillot bain une pièce pour les femmes. Le personnel fait la gueule, hôtel d’une tristesse ! Le dîner au resto prévoit de dîner dans le hall de l’hôtel mais pas dans la salle de restaurant. Il faudrait tout rafraîchir. C’est dommage cela devait être un très bel hôtel à une certaine époque
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The room is absolutely terrible, super dirty, i didnt even dare to take a shower. the bedsheets are stained, the bathroom is mouldy. And room is super dirty. Dont think it is even a 2 star hotel.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible! Never coming back. Rooms fill with mounds, dirty, and mosquitoes
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness
The hotel enjoys a great location, just a short walking distance from Kea Farm Market, which makes it convenient for morning strolls and easy access to local produce and snacks. The surrounding area is vibrant and lively, especially during the day, offering a true feel of the Cameron Highlands experience. However, the cleanliness of the hotel left much to be desired. Upon check-in, we noticed that the mugs in our room had visible stains, which was quite disappointing. Even after housekeeping came the next day, the stained mugs were not replaced or cleaned, indicating a lack of attention to basic hygiene and room upkeep. For the price paid, we had hoped for a higher standard of cleanliness and service. Overall, while the location is definitely a plus, the hotel needs to significantly improve its cleanliness and housekeeping standards to ensure a more comfortable and pleasant stay for guests.
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Disliked: Cleanliness, room comfort

Worst

Parking aras bawah sekali busuk gila. Piping bocor dan dibiarkan sahaja. 3 hari kami di sana 3 hari menghadap parking busuk nak mati. Bau loji
Stayed 2 nights in May 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
The apartment is very old. The master bedroom has not hot water, the pillows are moldy inside and there are hairs under the blanket. No slippers in room. Other amenities are rusty and old. Dishes and cups are all dirty. Food is cheap but it just tastes ok, not very good. This is the first time I saw a hotel using ticket counter to check-in which made me feel like I was in a hospital waiting for my turn, no hospitality at all. At 5AM, there was some loud music waking my parents up, no sound proof at all. Cleanliness is the worst.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good scenery. Staff are both attentive and friendly. Place is a bit old, should consider cleaning the patio by the restaurant as it was dirty and slippery. We availed the breakfast and it was very good. I’ll recommend this place for anyone who considers it.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfortable bed, basement parking, heated pool, gym facilities and the water dispensers located on each floor. Location is good too as it's within walking distance to Kea Farm. Many thanks to the kind and hospitable staff, they were so pleasant from check-in till check-out!
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best one in Cameron Highland

Overall the location was good, just the it is rather old hotel which has lots of flies in the toilet, everything will need a refresh of the entire hotel. Does not look to me a 4* hotel
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

It’s just okay. Not convenient for getting around to explore the town
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Apartment suite 3 bedroom surprise

Apartment suite for three bedrooms - apartment was in very poor condition bathroom ceiling tiles all weathered and even leaking- Cleanliness of all apartment was poor
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and somewhat run down with limited options all round. Sadly the area in general was not what we expected, heavily littered and spoiled by aggressive polytunnel farming and mining. Not the hotels fault of course but perhaps the reason for underinvestment in maintenance. We checked out early.
Stayed 3 nights in Jan 2025