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Gran Hotel Lakua

Property class: 5 and above

Photo gallery for Gran Hotel Lakua

An indoor swimming pool with clear glass walls, a curved ceiling, and a view of the sky.
A buffet with various fruits and vegetables, including watermelon, pineapple, and strawberries.
The exterior of Gran Hotel Laguna with a modern glass facade and a prominent entrance.
A hotel room with a large bed, two bedside tables, a desk with a chair, and a view of the outdoors.
A conference room at the Gran Hotel Lakuá with a long table set for meetings, wooden chairs, and a large screen displaying the hotel name.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is AU$178
includes taxes & fees
11 Nov - 12 Nov

Explore the area

View map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010
  • Place, Museo Diocesano de Arte Sacro
    ‪3 min drive‬
  • Place, Europa Conference and Exhibition Centre
    ‪4 min drive‬
  • Place, Mendizorroza Stadium
    ‪7 min drive‬
  • Airport, Vitoria (VIT)
    ‪8 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a bedside table with a phone, and a wall-mounted light.

Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with a large bed, a bedside table, a lamp, and a window with curtains.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables, a desk with a chair, and a view of the outdoors.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room Single Use

A hotel room with a large bed, two bedside tables, a desk with a chair, and a view of the outdoors.

Superior Double Room Single Use

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Apartment, 1 Bedroom

A hotel room with a bathroom, a bed, a bedside table, and a nightstand.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Double Room Single Use

A hotel room with a large bed, a bedside table, a lamp, and a window with curtains.

Standard Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free wired internet

About the area

Vitoria-Gasteiz

A luxury stay in Vitoria-Gasteiz awaits you at Gran Hotel Lakua. You'll be 2.4 km (1.5 mi) from Europa Conference and Exhibition Centre and 2.9 km (1.8 mi) from Cathedral of Santa Maria de Vitoria. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to bike hire. 495 square feet (46 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a full-service spa, free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 5-property class Arriaga-Lakua hotel, you'll be 3.1 km (1.9 mi) from Museo Fournier de Naipes and 4.1 km (2.5 mi) from University of the Basque Country.

What's nearby

  • Museo Diocesano de Arte Sacro - 3 min drive - 1.8 km
  • Europa Conference and Exhibition Centre - 4 min drive - 2.5 km
  • Cathedral of Santa Maria de Vitoria - 6 min drive - 3.6 km
  • Mendizorroza Stadium - 7 min drive - 4.6 km
  • Guggenheim Museum Bilbao - 52 min drive - 69.7 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪Basajaun - ‬13 min walk
  • ‪Larrain Bus - ‬15 min walk
  • ‪Quinta Avenida - ‬9 min walk
  • ‪Bar Sendegi - ‬10 min walk
  • ‪La Taberna de Verne - ‬11 min walk

About this property

Gran Hotel Lakua

Gran Hotel Lakua offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Gran Hotel Lakua. For a fee, parking is available.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • Conference rooms
  • 495 sq ft of conference space
  • 46 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gran Hotel Lakua offers 145 air-conditioned accommodations with a safe and a hairdryer. 55-inch Smart televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include a bath and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 14 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 495 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 14.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is A01281187. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number HVI-00382

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

What is the cancellation policy at Gran Hotel Lakua?

Gran Hotel Lakua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gran Hotel Lakua?

As of 8 Nov 2026, prices found for a 1-night stay for 2 adults at Gran Hotel Lakua on 11 Nov 2026 start from AU$178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gran Hotel Lakua?

Yep, Gran Hotel Lakua has a covered self car park for EUR 14.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Gran Hotel Lakua?

Yep, there is an onsite spa at Gran Hotel Lakua. You'll enjoy services like deep-tissue massages.

Does Gran Hotel Lakua serve breakfast?

Sure does, buffet breakfast is offered on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Gran Hotel Lakua?

No, Gran Hotel Lakua does not offer an airport shuttle service.

Is there a bar or restaurant at Gran Hotel Lakua?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Gran Hotel Lakua?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Gran Hotel Lakua?

No, only service animals are allowed.

Gran Hotel Lakua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 212 reviews
Rating 8 - Good. 82 out of 212 reviews
Rating 6 - Okay. 23 out of 212 reviews
Rating 4 - Poor. 8 out of 212 reviews
Rating 2 - Terrible. 5 out of 212 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est accueillant, souriant et parle le français L’hôtel est calme mais à proximité des grands axes donc parfait pour faire une pause lors d’un long trajet L’appartement était parfait, propre, literie parfaite L’unique bémol est qu’il n’y avait pas de liquide vaisselle, éponge ni pastille pour le lave-vaisselle donc nous avons dû laisser notre vaisselle sale dans le lave-vaisselle (d’ailleurs il y en avait à notre arrivée à l’intérieur du lave-vaisselle)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona residencial muy tranquila, fácil de aparcar en los alrededores. Habitaciones amplias, cama espectacular, nevera, albornoces para el Spa, masajes( no incluido). Volveré si puedo
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel correcto.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como siempre muy bien todo
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto como siempre
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien menos la ultima noche que no funcionaba la luz del aseo
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
No es un 5 estrellas. En mi opinión es un 4 estrellas normalito.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy confortable y con una habitación muy amplia
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ras
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo y muy cómodo
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Excel·lent
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bien, pero para mí es más un 4 estrellas que un cinco
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel de 3 estrellas

Hoy por hoy no es un hotel de 5 estrellas. Con 3 tiene suficientes. Los enchufes están medio sueltos; el spa es caro para lo que es y en los colchones se notan los muelles. Lo mejor: el personal. Muy amables y atentos.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecable, a pesar de algunas opiniones que había leído, el Hotel está muy bien. Muy cerca de la parada de tranvía que te permite ir al centro o a cualquier otra parte de Vitoria muy cómodamente. Muchos detalles que alegran tu estancia y te hacen sentir casi como en casa. Lastima haber estado tan poco tiempo y no haber podido disfrutar del Spa ni del restaurante. Espero volver.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, correcto para ser un 5 estrelllas, televisión muy pequeña para lo que se lleva actualmente, se nota que han pasado los años,
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

Liked: Cleanliness, room comfort

Un hotel normalito de 4 estrellas

No es un hotel 5 estrellas, es 4 estrellas…los servicios de un 5 estrellas son mas numerosos y mayor calidad. Un hotel de 5 estrellas no suele cobrar 40€ por un check in anterior a las 13:00 horas y es lo que me cobraron.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general nos ha gustado. El personal es muy amable y atento. Pero los alrededores del hotel no nos han parecido muy bonitos y el parking nos ha parecido estrecho y pequeño. Por lo demás, todo genial.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel parfait
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel muy agradable, la pena que solo estuvimos una noches. Es un hotel para disfrutar.
Stayed 1 night in Jul 2023