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Hotel Silken Ciudad de Vitoria

4.0 star property
Upscale Vitoria-Gasteiz hotel in Lovaina with 24-hour front desk

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Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Down duvets, minibar, in-room safe, desk
Bar (on property)
Reception
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking availableParking availableParking available

Explore the area

Map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Popular LocationVirgen Blanca Square8 min walk
  • Popular LocationMendizorroza Stadium14 min walk
  • Popular LocationCathedral of Santa Maria de Vitoria15 min walk
  • AirportVitoria (VIT)19 min drive

Room options

View all photos for Club Double Room (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room (Silken Club)

9/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room (Parking Included)

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Balcony

Down duvets, minibar, in-room safe, desk

Suite, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Separate bedroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

Down duvets, minibar, in-room safe, desk

Deluxe Double Room Single Use

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 1
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Club Double Room Single Use (Silken Club)

Down duvets, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Rainfall showerhead
  • 20 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Double Room (extra bed for a child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
Rainfall showerhead
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Suite, Balcony (1 adult)

Down duvets, minibar, in-room safe, desk

Suite, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite (1 adulto)

Down duvets, minibar, in-room safe, desk

Junior Suite (1 adulto)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, desk

Junior Suite

10/10 Exceptional

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (extra bed for an adult)

Down duvets, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
Down duvet
Bidet
Hairdryer
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

9.2/10 Wonderful

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use (Parking Included)

Down duvets, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Hairdryer
  • 20 sq m
  • Sleeps 1
  • 2 Large Single Beds

Similar properties

Front of property
Hotel Sercotel Boulevard Vitoria
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (345)
The price is AU$162
for 1 night
includes taxes & fees
7 June - 8 June
Hotel Sercotel Boulevard Vitoria

About the area

Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria puts you in the heart of Vitoria-Gasteiz, within just a 10-minute stroll of Florida Park and Cathedral of Mary Immaculate. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Vitoria, is open for lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is available. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Lovaina hotel include Basque Parliament Building and Armory Museum of Alava.

What's nearby

  • Armory Museum of Alava - 6 min walk
  • Virgen Blanca Square - 8 min walk
  • University of the Basque Country - 11 min walk
  • Mendizorroza Stadium - 14 min walk
  • Cathedral of Santa Maria de Vitoria - 15 min walk

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • Panaderia Bertiz - 6 min walk
  • O'Connors - 6 min walk
  • La Pepita - 4 min walk
  • La Tagliatella - 6 min walk
  • Cafeteria Lovaina - 5 min walk

About this property

Hotel Silken Ciudad de Vitoria

Upscale Vitoria-Gasteiz hotel in Lovaina with 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Silken Ciudad de Vitoria. For a fee, parking is available.

This 4-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and a safe. Beds feature down duvets. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Self-parking fee: EUR 17 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

What is the cancellation policy at Hotel Silken Ciudad de Vitoria?

Hotel Silken Ciudad de Vitoria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Silken Ciudad de Vitoria?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at Hotel Silken Ciudad de Vitoria on 26 May 2024 start from AU$115.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Silken Ciudad de Vitoria?

Yep, Hotel Silken Ciudad de Vitoria has a self car park for EUR 17 per day.

Does Hotel Silken Ciudad de Vitoria serve breakfast?

Yep, buffet breakfast is offered daily.

Is there a free airport shuttle available at Hotel Silken Ciudad de Vitoria?

No, Hotel Silken Ciudad de Vitoria does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Silken Ciudad de Vitoria?

Yep, you can grab a meal at Hotel Silken Ciudad de Vitoria's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hotel Silken Ciudad de Vitoria?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hotel Silken Ciudad de Vitoria?

No, pets are not allowed.

Hotel Silken Ciudad de Vitoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 449 reviews" "
Rating 8 - Good. 172 out of 449 reviews" "
Rating 6 - Okay. 31 out of 449 reviews" "
Rating 4 - Poor. 6 out of 449 reviews" "
Rating 2 - Terrible. 5 out of 449 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Liked: Cleanliness
Disliked: Room comfort
Repeat stay - sadly also likely our last…
Paid to upgrade to junior suite (usually stay in Club room). Arrived very late after long motorway delays in France. Bed / mattress was so hard and uncomfortable. Had it not been so late and had we not been so tired I’d have insisted on changing rooms. On reflection, should have. Awful night sleep. Bed was very old and mattress equally so. Awful condition. Enjoyed breakfast (good service there), but reception / manager totally disinterested when told of the mattress problem. She sadly showed complete disdain when checking out, only interested in charging extra for the car parking. Stayed here three times now. Two good stays. This latest one ruined by a poor night sleep due to old bed and mattress (in the supposedly best rooms available).
Stayed 1 night in Jan 2024

8/10 Good

Timo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Itoria
AC was nor working 1st night. Told front desk next morning “We’ll fix it” Next night AC still not working. Asked front desk next morning they said “Could not get into room because do not disturb sign on door” I say not true, I said “How did you make the bed if sign was there?” Lyer!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A really great hotel, beautifuly modernised in a manner that preserves its art deco design. And the staff couldn't be more helpful. Strongly recommended!
Stayed 2 nights in Sep 2023

6/10 Okay

ELENA O

Liked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence in service, cleanliness and appearance
Stayed 1 night in Aug 2023

8/10 Good

Kin Chung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are extremely friendly and helpful. But I wish there were glasses instead of paper cups.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diana

Stayed 2 nights in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023