See all properties
Save

Chateau On The Lake Resort Spa and Convention Center

4.0 star property
Lakefront resort with 2 restaurants and marina

Photo gallery for Chateau On The Lake Resort Spa and Convention Center

Indoor pool, outdoor pool, pool loungers
Children’s activities
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Outdoor dining
Dock

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Bar
  • Breakfast available
The current price is AU$245
includes taxes & fees
25 Nov - 26 Nov

Explore the area

View map
415 North State Highway 265, Branson, MO, 65616
  • Place, Showboat Branson Belle
    ‪4 min drive‬
  • Place, Titanic Museum
    ‪6 min drive‬
  • Place, White Water
    ‪7 min drive‬
  • Airport, Branson, MO (BKG)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Lake View, Lakeside

Room, 1 King Bed with Sofa bed, Lake View, Lakeside

Room, 1 King Bed with Sofa bed, Lake View, Lakeside

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 48 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

Suite, 1 King Bed with Sofa bed, Garden View

Suite, 1 King Bed with Sofa bed, Garden View

8.8 out of 10
Excellent
(29 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Partial Lake View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Partial Lake View

9.0 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Sofa bed - single
  • 40 sq m
  • Partial lake view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lakefront King, Balcony, Lake View

Lakefront King, Balcony, Lake View

Lakefront King, Balcony, Lake View

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Premium bedding
Separate bedroom
  • 48 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lakefront Ambassador King, Balcony, Lake View

1 bedroom, premium bedding, in-room safe, desk

Lakefront Ambassador King, Balcony, Lake View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - single
Blackout curtains
Premium bedding
Separate bedroom
  • 48 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Basic Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Suite, 2 Queen Beds

Traditional Suite, 2 Queen Beds | Living area

Traditional Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Hairdryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 80 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

About the area

Branson

At Chateau On The Lake Resort Spa and Convention Center, you'll be 3.2 km (2 mi) from Showboat Branson Belle and 5.1 km (3.1 mi) from Titanic Museum. Highlights at this resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and hydrotherapy along with access to the sauna and hot tub. Library Lounge is the resort's own cocktail bar. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to motor boating. 43500 square feet (4041 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a marina, free Wi-Fi in public areas and a 24-hour gym. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Branson resort include Branson Ferris Wheel and White Water.
View more Resorts in BransonOpens in a new window

What's nearby

  • Moonshine Beach - 18 min walk - 1.5 km
  • Welk Resort Branson Theatre - 3 min drive - 1.8 km
  • Showboat Branson Belle - 4 min drive - 4.3 km
  • Titanic Museum - 6 min drive - 6.1 km
  • White Water - 7 min drive - 6.8 km

Getting around

  • Springfield, MO (SGF-Springfield-Branson National) - 64 min drive

Restaurants

  • ‪Area 71 - ‬4 min drive
  • ‪Cheeky Monkey - ‬2 min drive
  • ‪Mochas And Meows - ‬5 min drive
  • ‪Vintage Paris - ‬7 min drive
  • ‪Fall Creek Steak And Catfish House - ‬5 min drive

About this property

Chateau On The Lake Resort Spa and Convention Center

Lakefront resort with 2 restaurants and marina
Chateau On The Lake Resort Spa and Convention Center offers its guests a full-service spa, a marina, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 43500 square feet (4041 square metres) and includes conference space. An outdoor pool, an indoor pool, and a hot tub are also featured at the business-friendly Chateau On The Lake Resort Spa and Convention Center. Parking is available for a fee.

This 4-star Branson resort is smoke free.

  • 301 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 43500 sq ft of conference space
  • 4041 sq. m of conference space
  • Built in 1997
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Chateau On The Lake Resort Spa and Convention Center offers 301 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Similar properties

Villa, 1 Bedroom with Kitchen, Living Room and Fireplace
Hyatt Vacation Club at The Lodges at Timber Ridge, Branson
  • Washer
  • Dryer
  • Parking included
  • Air conditioning
4.6 out of 5, Wonderful, 2,113 reviews
Hyatt Vacation Club at The Lodges at Timber Ridge, Branson

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 10 to 30 for adults and USD 10 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • Chateau Grille
  • Library Lounge
  • Sweet Shoppe

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Canoeing
  • Fishing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Motor boating
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas
  • Water skiing

Family friendly

  • Children's games
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 43,500 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.49 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room safe
  • Partner property pool access
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 10 to 30 for children
  • Uncovered self-parking fee: USD 10 per night (in/out privileges)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Lake Resort Spa Branson
Chateau Lake Resort Spa
Chateau Lake Spa Branson
Chateau On The Lake Resort Spa Convention Centre
Chateau On The Lake Resort Spa Convention Center
Chateau On The Convention
Chateau On The Lake Resort Spa and Convention Center Resort
Chateau On The Lake Resort Spa and Convention Center Branson

Frequently asked questions

What is the cancellation policy at Chateau On The Lake Resort Spa and Convention Center?

Chateau On The Lake Resort Spa and Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chateau On The Lake Resort Spa and Convention Center?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Chateau On The Lake Resort Spa and Convention Center on 25 Nov 2025 start from AU$196.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chateau On The Lake Resort Spa and Convention Center?

Yep, Chateau On The Lake Resort Spa and Convention Center has an uncovered self car park with in/out privileges for USD 10 per night.

Are there any beaches close to Chateau On The Lake Resort Spa and Convention Center?

The closest beach to Chateau On The Lake Resort Spa and Convention Center is Big Cedar Beach (8.5 km).

Is there a spa on site at Chateau On The Lake Resort Spa and Convention Center?

Yep, there is an onsite spa at Chateau On The Lake Resort Spa and Convention Center. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Chateau On The Lake Resort Spa and Convention Center have a pool?

Yep, and guests recommend it! Chateau On The Lake Resort Spa and Convention Center has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open from June to September.

What luxury perks are available at Chateau On The Lake Resort Spa and Convention Center?

Chateau On The Lake Resort Spa and Convention Center features a full-service spa, an outdoor pool and an indoor pool.

What makes Chateau On The Lake Resort Spa and Convention Center a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Chateau On The Lake Resort Spa and Convention Center.

Does Chateau On The Lake Resort Spa and Convention Center serve breakfast?

Yeah, full brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Chateau On The Lake Resort Spa and Convention Center?

No, Chateau On The Lake Resort Spa and Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Chateau On The Lake Resort Spa and Convention Center?

Yep, Chateau On The Lake Resort Spa and Convention Center has 2 restaurants.

What time are check-in & check-out at Chateau On The Lake Resort Spa and Convention Center?

Check-in begins at 4 PM. Check-out time is 11 AM.

Reviews

Chateau On The Lake Resort Spa and Convention Center Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 798 out of 1378 reviews
Rating 8 - Good. 272 out of 1378 reviews
Rating 6 - Okay. 162 out of 1378 reviews
Rating 4 - Poor. 85 out of 1378 reviews
Rating 2 - Terrible. 61 out of 1378 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika

Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Stayed 2 nights in Jul 2025

4/10 Poor

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is way overpriced for what it is. The rooms are dated. Room was hot. Stayed about 8-10 degrees higher than set. TV didn’t work. No satellite or cable, just an error message. You have to pay extra for parking and breakfast. View of the lake was nice, but I wouldn’t recommend this place for over $400 per night.
Stayed 1 night in Jul 2025

10/10 Excellent

Janie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, all the food was delish, room was comfortable, pool area and deck overlooking lake nice place to hang.
Stayed 2 nights in Jul 2025

2/10 Terrible

Leigh

Stayed 5 nights in Jul 2025

2/10 Terrible

Leigh

Travelled with family and small children, Business traveller
Disliked: Amenities
It was horrid. You could not get towels or wash cloths. There were no linens for the pullout bed. After waiting over an hour and calling multiple times, our little girl found herself sleeping between us. They tried to majorly overcharge my son for a product. When I called them out on it, they never apologized. They just gave it to him for the right price. Who does that to a kid?!?? I’m so glad he knew to come back to the room and ask me when things seemed fishy. I should have never sent him to these thieves alone. Cleanliness was questionable. I got several towels and washcloths clearly not washed. So gross, especially for $400 a night. Anything you asked front desk for was a several hour wait. We got in bed a 1in the morning one night, because we’d waited over 3 hours for bath towels. Insanity.
Stayed 6 nights in Jul 2025

8/10 Good

Lauren

Stayed 1 night in Jul 2025

10/10 Excellent

vinh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the landscape around the property. The room has a great view of the lake. My kids loved the breakfast buffet and the pool. The staff is friendly. There is plenty parking.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Disliked: Amenities, property conditions & facilities
The restaurant made a sit for an hour before they brought our meal. When it came it was cold. The building outside of the one convention room was freezing where people walked around with a blanket on them because it was so cold. I had to turn the air conditioner off in my room because the bathroom floor was freezing. Get some more staff at this building. Especially in the restaurant.
Stayed 5 nights in Jul 2025

2/10 Terrible

mehdina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at their restaurant was absolutely awful, coffee shop ladies are not washing hands before serving. Front desk staff was good and friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Karl

Stayed 2 nights in Jul 2025

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Front desk service was very good. Cafés food was subpar. The room had a very nice view of the lake. The room needed to be cleaned. Icemaker was broken on the fourth war. Spa had some operational issues. The dry sauna was not operational. Spa whirlpool was not operational. For $350 a night we were disappointed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
When there was a problem they responded timely...i didn't like how the h vac was operating. The ac did not work like it should.
Stayed 4 nights in Jul 2025

2/10 Terrible

Lakesha

Disliked: Cleanliness, property conditions & facilities, room comfort

High priced, outdated castle on a hill.

Very outdated. For the hotel to be labeled as a “resort” the amenities were horrible. We had to pay to park on the hotel parking lot, that blew my mind. It wasn’t as clean as I would expect for the price. I don’t recommend, will never stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location just outside of town and convenient to shows, shopping and dining . and sweet shops offer a variety of deliciousness! The view from room was fabulous ! Thank you for the welcoming hospitality ! Also the valet and bellman service was a nice surprise while traveling alone!
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
The lake was beautiful! The restaurant by the pool wasn’t open (in mid-July), which was strange. The food in all other areas was very good. The decor inside the hotel seems dated, but everything was clean and the room was spacious. The Sunday morning champagne brunch was my favorite! It was delicious with a great variety of food. Overall, we liked this place!
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay with a beautiful view.
Stayed 1 night in Jul 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great view, nice pool area, and nice lobby. Great amenities! Room was definitely outdated!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael, Montgomery

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great time away! Enjoyed the pool with the lake view! Outdoor hot tub was not working but everything else great!
Stayed 3 nights in Jul 2025

8/10 Good

Devika

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights at this property as a family that travels often, and I’m comparing this stay to others we've had in recent years. The property is beautiful. We loved the café on the second floor — the barista was kind, the coffee was great, and the breakfast sandwich was our favorite. I especially enjoyed my daily cappuccino! Most front desk staff were friendly and responsive. However, one staff member seemed disengaged. For example, I had confirmed the Pickleball courts were open until 11 PM, but when I came to play at 9:50, he told me I only had 10 minutes. Only after I mentioned my earlier conversation did he give me the rackets. The hotel could use more staff. Dining service was slow, and housekeeping was minimal — mostly towel changes. Beds weren’t always made, and the room wasn’t thoroughly cleaned daily. Still, I’m giving a full star rating because of the location and the overall beauty of the property. With a few improvements, this could easily be a five-star experience.
Stayed 5 nights in Jul 2025