The Coaching Inn Group - accommodation in Bransdale

When we arrived about 5.45pm Sunday evening we could hear a lot of noise coming from the bar area . We went to our room and freshened up arriving back at the bar about 6.15pm. The bar was dominated by a group of "locals" who were worst for wear, shouting and swearing. My husband and I retreated to the terrace which was a bit cool. We asked if any managers were on duty and were told no. The staff were just youngsters and had no authority to deal with these people. We were told that the manager wouldn't subdue these people as they were regular customers. We will not be booking this hotel again. As for the room it was a deluxe room but was lacking in fundamental

Pleasant staff. Good breakfast. Room spacious. Comfortable bed. Tea and coffee making facilities. Generally clean. Although some stains on carpet.

The room was up to standard. The lock on the door was old and not fit for purpose, the carpet in the room was dirty and had stains on it .every floor creaked when walked on so you could hear people waking by most of the night. Also the bed was uncomfortable.