6/10 Okay
Phillipa
12 Oct 2025
On arrival, having booked a family room for myself and disabled adult son, staff discovered that head office had changed our booking to a 4 poster bed room which sadly wasn’t suitable. Front of house staff however were very helpful and we ended up staying in a double room in which they had to squeeze an extra single bed in to make it work, although this meant we could not get the wheelchair round the room adequately. I booked our room based on our needs so head office should not be interfering with the bookings which impacted on our stay. Convenient lication when visiting for a show at the theatre
Phillipa
Stayed 1 night in Oct 2025






















