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Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

3.5 star property
Family-friendly hotel connected to the convention centre in Medicine Hat with a full-service spa

Photo gallery for Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Front of property
Dinner and brunch served
Waterslide
Golf
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$128
includes taxes & fees
25 Jan - 26 Jan

Explore the area

View map
1051 Ross Glen Drive SE, Medicine Hat, AB, T1B 3T8
  • Place, Medicine Hat Mall
    ‪3 min walk‬
  • Place, Galaxy Cinemas Medicine Hat
    ‪5 min walk‬
  • Place, Medicine Hat Exhibition & Stampede
    ‪5 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

7.2 out of 10
Good
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Pool View

7.4 out of 10
Good
(69 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(59 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(35 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom, Non Smoking

8.2 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Pool View (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

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Interior

Wyndham Garden Medicine Hat Conference Center

Medicine Hat
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,081 reviews
The price is AU$106
includes taxes & fees
21 Jan - 22 Jan
Wyndham Garden Medicine Hat Conference Center

About the area

Medicine Hat

You'll be connected to the convention centre at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham., and within a short 5-minute stroll of Galaxy Cinemas Medicine Hat and Medicine Hat Mall. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, R Kitchen, is open for brunch and dinner. Enjoy the free water park, indoor swimming pool, 24-hour gym and kids' swimming pool. 8000 square feet (743 square metres) of event facilities include 8 meeting rooms and a conference centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this Medicine Hat hotel, you'll be 2.7 km (1.6 mi) from Medicine Hat Exhibition & Stampede and 4 km (2.5 mi) from Medicine Hat College.

What's nearby

  • Medicine Hat Mall - 3 min walk - 0.3 km
  • Galaxy Cinemas Medicine Hat - 5 min walk - 0.4 km
  • Medicine Hat College - 4 min drive - 4.9 km
  • Medicine Hat Exhibition & Stampede - 5 min drive - 2.8 km
  • Co-op Place - 12 min drive - 13.9 km

Getting around

  • Medicine Hat, AB (YXH) - 8 min drive

Restaurants

  • ‪Boston Pizza - ‬14 min walk
  • ‪A&W - ‬7 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.

Family-friendly hotel connected to the convention centre in Medicine Hat with a full-service spa
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers its guests a full-service spa, a complimentary water park, and a waterslide. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 8000 square feet (743 square metres) and includes a conference centre. A casino, an indoor pool, and a children's pool are also featured at the family-friendly Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. Free self parking is available.

This Medicine Hat hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers 221 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Medicine Hat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Comfort Inn & Suites Medicine Hat
  • Pool
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  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,014 reviews
The price is AU$125
includes taxes & fees
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Comfort Inn & Suites Medicine Hat

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements Lounge
  • R Kitchen
  • Teakwood FamilyRestaurant

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 337 slot machines
  • Arcade/game room
  • Billiards/pool table
  • Casino (30,000 square foot of space)
  • Children's pool
  • Free water park
  • Full-service spa
  • Indoor pool
  • Piano
  • Shopping
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (8,000 square foot of space)

Outdoors

  • Barbecue grill

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night, plus a deposit of CAD 10.00 per night
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 10.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Lodge Medicine Hat
Medicine Hat Lodge
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Lodge Resort, Casino & Spa Alberta
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Resort
Medicine Hat Lodge
Medicine Hat Lodge Trademark Collection by Wyndham

Frequently asked questions

What is the cancellation policy at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

As of 20 Jan 2026, prices found for a 1-night stay for 2 adults at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. on 25 Jan 2026 start from AU$127.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has a free self car park, free extended parking and free RV/bus/truck parking.

Is there a spa on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, there is an onsite spa at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a pool?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. has an indoor pool and a kids' pool. The pool is open 9:00 AM to 9:30 PM.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. features a full-service spa, an indoor pool and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Is Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. is a hit with families.

Does Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

No, Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. does not offer an airport shuttle service.

Is there a bar or restaurant at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Yep, you can grab a meal at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.'s onsite restaurant that serves brunch and dinner.

What time are check-in & check-out at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.?

There is a golf course next to Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham..

Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham. Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 452 out of 1421 reviews
Rating 8 - Good. 373 out of 1421 reviews
Rating 6 - Okay. 315 out of 1421 reviews
Rating 4 - Poor. 177 out of 1421 reviews
Rating 2 - Terrible. 104 out of 1421 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

don d

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room, restaurant was good Bed was way to hard for me
Stayed 1 night in Oct 2025

8/10 Good

Shannon

Liked: Cleanliness
Stayed 3 nights in Oct 2025

4/10 Poor

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff efficient and friendly. Tje location was easy to get to and close to what we wanted to do.
Stayed 1 night in Oct 2025

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

William

Liked: Staff & service
Room was nice, bed was nice, buliding is getting some age on it, no bath mays in the tubs.
Stayed 1 night in Oct 2025

6/10 Okay

Steven, Coaldale

Travelled with family and small children
Liked: Staff & service
The stay was good, Room was large, and the bed comfy. The sad part was the pool is run down, and the waterslides are in such a need of repair that they don't even take you down to the bottom. Every rider got stuck and had to drag themselves to the bottom. We booked because of the look of the pool and fun it showed but were very dissapointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel
Stayed 2 nights in Aug 2025

2/10 Terrible

Taylor

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms where supposed to be sound proof complete lie. you can hear everything from people next door to the other room doors slamming shut at all hours of the night. and it was humid and and so hard to sleep. the beds omg if you like sleeping on thin bed of springs you would love it I did not. And there was mold and mildew on the bottom of the bathroom door in my room and around the shower.
Stayed 1 night in Oct 2025

8/10 Good

Dayton

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room and bed were very comfortable. The food was excellent! The service was outstanding. We stayed one night and were enjoying ourselves so much, we asked them to extend it so we could stay another night. They were very accommodating and even kept us in the same room so we didn't have to check in again or even leave the hotel. A very relaxing stay with great shopping all around.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The room and bed were very comfortable. The food was excellent! The service was outstanding. Would definitely recommend staying here . We stayed one night and asked them to extend it so we could stay another night we were enjoying it so much!
Stayed 1 night in Oct 2025

2/10 Terrible

Kerri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our smoke alarm battery was low and was beeping every 5 mins. We got a new room to sleep in but the kids couldn’t fall back asleep so we were up before the birds for the day. There is also no privacy with glass doors for the bedroom suite.
Stayed 1 night in Oct 2025

4/10 Poor

Caity

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The walls in the room had gross stains down them, the air conditioner was broken, there is no hot tub. The breakfast was very off compared to other hotels. We came to medicine hat to visit our close friends, they were not aloud to come visit us and swim. No option to pay either. Very basic. Much better options in town. The water slides are very slow, people were literally piling up on each other the whole time. Just very outdated and old.
Stayed 1 night in Oct 2025

8/10 Good

Lorraine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We like the lodge but it is getting very run down. It’s time it was got a remodel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude
Stayed 1 night in Oct 2025

8/10 Good

Gerry

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Stayed 1 night in Oct 2025

6/10 Okay

Barney

Travelled with family and small children
Staff was great and they are working with what they have. The hotel is tired and needs a total upgrade. The current owners have it for sale and are not putting any money into it, is what I was told. The breakfast was decent and the staff there was great again. The once great Lodge, is not what it once was.
Stayed 1 night in Oct 2025

10/10 Excellent

Talicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slides were such a highlight for the kids. This place may be slightly dated, but it’s still an excellent place to stay, super clean, great amenities and one of the nicest hotels in Medicine Hat.
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with group
Disliked: Staff & service, property conditions & facilities
Take your own pillow. Not sure how you can be expected to sleep with the ones provided. Bed definitely has seen its share of visitors.
Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
We love that it has good restaurants with a casino and fun activities.So that you don't have to leave the hotel.If you don't want to.
Stayed 1 night in Oct 2025

6/10 Okay

Kathryn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Property has really gone downhill. Stairwells need vacuumed, mouse traps laying around, railings on all levels full of cobwebs, pool not as pictured anymore, beds very uncomfortable and only 2 pillows. Can tell it was a great spot once in time but pretty sad staye now.
Stayed 1 night in Oct 2025

10/10 Excellent

Jackie

Travelled with family
Liked: Amenities
Room was clean, pillows were too hard
Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk very friendly and communication was excellent. The pool area could use a makeover. Would have been nice to have a hot tub. Room was clean. The heater was old and didn’t work great in the room.
Stayed 1 night in Oct 2025