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Cliff House Hotel

Property class: 4

Photo gallery for Cliff House Hotel

A grand entrance with a staircase leading to a dark interior.
An indoor dining area with wooden flooring, cushioned chairs, and large windows offering a view of the outdoor patio.
A neatly made bed with pillows, a bedside table with a lamp, and a window with curtains.
A dining table set with wine glasses, a candle, salt and pepper shakers, and cutlery.
A purple armchair in a room with a striped sofa and a table with books.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
13 Belle Vue Rd, Bournemouth, England, BH6 3DA
  • Place, Southbourne Beach
    ‪12 min walk‬
  • Place, Boscombe Beach
    ‪2 min drive‬
  • Place, Hengistbury West Beach
    ‪3 min drive‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Triple Room

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a window with curtains.

Family Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Room

A neatly made bed with a patterned bedspread, two pillows, and a pair of towels on the bed.

Premium Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Honeymoon Room, Garden View

A hotel room with a large bed, a sofa, and a desk.

Honeymoon Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a television, and a window with curtains.

Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a door with a sign.

Standard Double Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Penthouse

A living room with a red velvet sofa, a beige sofa with striped pillows, a black coffee table, and a wooden dining table with chairs.

Family Penthouse

  • Garden view
  • 5 bedrooms
  • Sleeps 14
  • 2 King Beds, 2 Double Beds, 2 Double Sofa Beds and 1 Large Single Bed

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About the area

Bournemouth

At Cliff House Hotel you'll be within a 10-minute walk of Southbourne Beach and 3.7 km (2.3 mi) from Bournemouth Beach. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This hotel has free WiFi in public areas, a garden and free newspapers in the lobby. Plus you'll find a front desk safe. .Attractions within a 10-minute drive of this 4-property class Southbourne hotel include New Forest National Park and Bournemouth International Centre.

What's nearby

  • Southbourne Beach - 12 min walk - 1.1 km
  • Boscombe Beach - 2 min drive - 1.4 km
  • Hengistbury West Beach - 3 min drive - 1.7 km
  • Bournemouth Beach - 10 min drive - 4.7 km
  • Bournemouth International Centre - 13 min drive - 6.7 km

Getting around

  • Pokesdown for Boscombe Station - 3 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 16 min drive

Restaurants

  • ‪Coffee #1 - ‬12 min walk
  • ‪Den's Fish & Chips - ‬16 min walk
  • ‪Run Ashore - ‬9 min walk
  • ‪Brewhouse & Kitchen - ‬13 min walk
  • ‪Cafe Riva - ‬12 min walk

About this property

Cliff House Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cliff House Hotel also features a garden, complimentary newspapers in the lobby, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bournemouth hotel.

  • 12 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Cliff House Hotel offers 12 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: GBP 25

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: GBP 25 for check-in between 10:00 PM and 1:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:00 PM and 1:00 AM
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

Property is also known as

Cliff House Hotel Hotel

Cliff House Hotel Bournemouth

Cliff House Hotel Hotel Bournemouth

Frequently asked questions

What is the cancellation policy at Cliff House Hotel?

Cliff House Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Cliff House Hotel?

Yep, Cliff House Hotel has a free self car park.

Are there any beaches close to Cliff House Hotel?

Yep, Cliff House Hotel is a short 10-minute walk from Southbourne Beach.

What makes Cliff House Hotel a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Cliff House Hotel.

Is there a free airport shuttle available at Cliff House Hotel?

No, Cliff House Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Cliff House Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Cliff House Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Cliff House Hotel?

No, only service animals are allowed.

Cliff House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 79 out of 137 reviews
Rating 8 - Good. 33 out of 137 reviews
Rating 6 - Okay. 15 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 2 out of 137 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great room and food. Good location for my stay, a short walk to shops and other amenities.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have staywd a few times now and I am happy with the service and staff and welcoming and friendly.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an overnight stay

We had a downstairs room which had a nice bathroom. Very quiet on our visit and not many people staying and breakfast was good
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Quick and easy walk to the sea front.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the second year that I had stayed at the hotel so it was good to have something familiar and was convenient to my family for transport.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat location a few minutes walk from a lovely beach. There were also several restaurants less than a 10 minute walk from the hotel. We had a very comfortable room that was spotlessly clean and great spacious bathroom. Breakfast was very good and there is a lovely garden if you want to sit outside and have a drink.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely small hotel

The staff couldn’t have been more helpful. Lovely modern, clean room. Excellent bathroom. Breakfast good. Quiet location but close to amenities, transport and beaches.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went far beyond the norm, especially Alice who was so helpful and friendly and between her, Richard and other staff made us feel so welcome at the hotel. Furthermore, the position was perfect, a block away from Southbourne beach, with easy access to hotspots, especially cycling etc. Will definitely go back, especially on a Monday/Tuesday as nice and quiet…
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We stayed at the Cliff House hotel for 3 nights. We had a warm welcome when we arrived and shown to our room at 10am which definitely was a big bonus. The hotel was very clean and our room was spotless. In all the years we have been staying in hotels, the breakfast was amazing. All freshly cooked and lots of choice too. We would definitely recommend staying here and will be coming back when we visit the area again
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay - great service

Lovely stay- impeccably clean super service from the staff. Quick and tasty breakfast service. Really comfortable room. No Nespresso machine or biscuits as advertised on website but did have kettle/tea/instant. Would still rate 5/5 due to service and comfort/cleanliness.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a surprise for my other half & she loved it. Very comfortable, very clean. Nice touch with coffee machine. We had seen your hotel on four in a bed 👍
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Good location for beach, shops, restaurants and cafes. Hotel very clean with good restaurant menu. Well stocked bar. Breakfast was just OK. Cooked meal on day 1 was overcooked. TV's in rooms only worked intermittently due to aerial issues.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Jenny

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Nice hotel in a quiet and great location but some rooms need some maintenance. Staff could be more welcoming.
Stayed 1 night in Feb 2023
Verified review

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort

Give a miss

No hot water for a shower, no working kettle, no light to do makeup/ hair. Hotel rundown. Staff pleasant. Food lacking.
Stayed 1 night in May 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Pleasant but a few issues

On arrival, staff were very friendly and had no issue with us checking in early. Rooms were very clean but slightly dated. Shower had very poor pressure and temperature control. Bed was good size. Unfortunately, we had to get up at 1am to tell the next door room to stop shouting. Not sure we would return despite the great location.
Stayed 2 nights in Apr 2023
Verified review

6/10 Okay

Phil

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Awful shower. Tiny wash basin yet huge bathroom. No power socket near bed. Breakfast unappealing.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Robert

Disliked: Staff & service
This hotel was below normal standards, the room was sufficient, clean and tidy. We stopped two nights and the room was not attended or cleaned after the first night. The problem was downstairs in the dining room at 7 pm when various key menu items were not available ie, fish and chips, chicken pies leaving and the service was nearly non existent, waiting 1/2 hour for drinks. I rated the food 2/10. Breakfast was basic on hot plates rate that at 0/10 All in all very bad experience.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Lara

Disliked: Cleanliness, property conditions & facilities
In morning breakfast area not prepared during hours specified. One morning was a mess as not cleaned from night before. Felt uncomfortable. Carpet and furnishing needs updating. Had to figure out how to turn on the shower due to a button in the living area. Had no one onsite to assist.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
Richard and Allison were great. Very friendly snd helpful carried our cases to the room. The housekeeper Gee was fabulous, kept our room clean every day and if we needed any extra tea and suger she was obliging. Always happy and very friendly. The dining area was grubby and worse for wear. Breakfast was pore hardly had any choice not even having fresh fruit. Didn't like the idea that you had to use the communal pot of jam and marmalade. Not hygienic. I ordered eggs on toast only to be told to get my own toast by the waiter.
Stayed 7 nights in Aug 2023
Verified review

6/10 Okay

Yvonne

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

One night stay.

The two members of staff we met were very helpful. The hotel appeared quite run down and our bathroom door did not shut. However, we were offered another room promptly . Unaware that no restaurant on a Monday or Tuesday. Breakfast disappointing - as limited choice. Apparently the hotel was waiting for delivery. One couple told there was only one egg left . It was obvious that the hotel is in the process of closing down. We should have been advised of limited options. Probably would have booked elsewhere.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice location.

The hotel itself is situated in a pleasant residential area, within easy reach of the beach and surrounding towns. The staff are very friendly and helpful. The room was well appointed with water, teas and coffees and a coffee machine. Bathroom had plenty of toiletries, bath and separate shower. Everywhere was clean in both the shared spaces and rooms. Nice bar / lounge on site. However, we both found the beds too hard, the TV didn’t always work and there was a very noisy boiler next to our room that fired up before 7.30 every morning and stayed fired up for the next 12 hours. An unpleasant wake up call every morning. I think staff might also sleep on the top floor and playing music loudly at 11 at night was a bit much and constantly walking around the room - although when we tried to speak to staff about it, they blamed the noise on ghosts! A buffet breakfast is at the weekends, but I would do one every day and not just waitress service during the week, Good choice for breakfast and all hot too.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Terrilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in a residential area. Excellent staff. Awesome breakfasts that are included each morning from 8 to 10 am. Located just a couple of blocks from the sea and just a few blocks to lots of shops and restaurants. Guests should be aware that this "hotel" is really a cross between a B&B and hotel. If you are arriving on a Sunday, Monday or Tuesday after 4 pm or between Wednesday to Thursday after 8 pm the front door will probably be locked. There is a telephone number to call mounted on the front door so someone can let you in. However, if you are arriving from out of Country you will have to take your cell phone off "airplane mode" and incur long distance charges if your cell phone package does not include such calls. Once you have checked in your room key will open both the front door and room. If you have difficulties with walking/climbing stairs make sure you book a room on the ground floor as there is no elevator access to rooms on the second and third floors.
Stayed 5 nights in Nov 2022
Verified review

6/10 Okay

Marcus

Liked: Cleanliness, staff & service

Mixed feelings

The hotel is ideally placed for the beach which is just a few mins walk away. It has a small free car park and quite a large outside area. All the staff were very pleasant and helpful. The room was a reasonable size and clean. However, on arrival we did expect we would be able to get lunch, just a sandwich or something similar but the other kitchen was closed due to lack of food? There is no food available any week on Mondays or Tuesdays after 4pm which is disappointing. There a Greenking chain pub on the seafront. We did ea on Wednesday evening but it was rather a limited menu which would make it difficult to eat there every night. Food service stopped at 8pm and the bar shut at 9pm. Thevfood 2as good well cooked and enjoyable. We also disliked the shower and were glad to get home to have a real shower. There is a notice in the bathroom asking guests to be patient because it takes a long time for the water to run through.This was not the problem, the problem was the tap did not transfer all the water to the shower head and it was only a dribble It was a shame because it could have been very very nice
Stayed 4 nights in Aug 2022
Verified review

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities

The garden is not as per the picture. It’s untidy.

Arrived in the middle of a very large charity event. Very noisy.staff more focussed on the event than on residents. No restaurant or bar meals available at this time. If we had known this we would not have booked. The following day we thought we would eat in the hotel. Arrived in the bar at 5pm to be told they had stopped serving and the chef had gone home. Breakfast was a buffet affair which offered very poor choice if you were a vegetarian. There was an alternative breakfast menu but this was not advertised and we only stumbled across it three days in. Then it felt like it was a bit of a chore for them to prepare something else. To leave the hotel from our room we had to walk through the breakfast room. On one day the room had been hired out to someone to conduct hearing tests and they could get irritable if the were disturbed. So we were asked to exit the hotel, during this time, via the tradesman side door. Housekeeping was hit and miss with us having to track a member of staff down to replenish tea/coffee. For the first 3 days the cold water in the shower ran as hot as the hot tap making it uncomfortable to have a shower. This apparently happens quite often and after a plumber was called the cold tap ran just as warm rather than hot. Wallpaper was starting to peel off the wall in the room. The rooms were a decent size, nicely decorated and comfortable but things like wallpaper peeling away from the wall detract from this. The hotel is well located for the beach
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous little gem!

We had a brilliant stay, the hotel is small and really welcoming. The room was beautiful and spacious with lovely extra touches. Breakfast was fabulous with good quality produce. This was a real little gem with lovely staff. I willl definitely be back!
Stayed 1 night in Jun 2022