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Mondrian Bordeaux Les Carmes

5.0 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Mondrian Bordeaux Les Carmes

Restaurant
Exterior
Deluxe Room, 1 Queen Bed, Terrace
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
The current price is AU$367
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
81 COURS DU MEDOC, Bordeaux, 33300
  • Place, Place des Quinconces
    ‪2 min drive‬
  • Place, Cité du Vin
    ‪3 min drive‬
  • Place, Place de la Bourse
    ‪3 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Terrace

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 Queen Bed, Terrace

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
Soundproofed rooms
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bordeaux

A luxury stay in the heart of Bordeaux awaits you at Mondrian Bordeaux Les Carmes. Within just a 10-minute stroll, you'll find Greek Orthodox Church and Bordeaux Wine and Trade Museum. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Within a 30-minute walk of this 5-property class Chartrons hotel, attractions include Cité du Vin and Rue Sainte-Catherine.

What's nearby

  • Place des Quinconces - 2 min drive - 1.8 km
  • Cité du Vin - 3 min drive - 1.7 km
  • Grand Theatre of Bordeaux - 3 min drive - 2.5 km
  • Rue Sainte-Catherine - 3 min drive - 2.5 km
  • Place de la Bourse - 3 min drive - 2.5 km

Getting around

  • Cenon Station - 6 min drive
  • Cours du Medoc Tram Station - 7 min walk
  • Bordeaux (BOD-Merignac) - 20 min drive

Restaurants

  • ‪pizzeria la tradizione - ‬8 min walk
  • ‪L’anamour - ‬7 min walk
  • ‪Fingerfood - ‬8 min walk
  • ‪Rotisserie Saveur Saveurs - ‬8 min walk
  • ‪Le Coin des Copains - ‬9 min walk

About this property

Mondrian Bordeaux Les Carmes

Luxury hotel with full-service spa and fitness centre
Mondrian Bordeaux Les Carmes offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Mondrian Bordeaux Les Carmes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mondrian Bordeaux Les Carmes was completed in November 2023.

This 5-star Bordeaux hotel is smoke free.

  • 97 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2023
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mondrian Bordeaux Les Carmes offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Bordeaux hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Valet parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mondrian Bordeaux
Mondrian Bordeaux Les Carmes Hotel
Mondrian Bordeaux Les Carmes Bordeaux
Mondrian Bordeaux Les Carmes Hotel Bordeaux
Mondrian Bordeaux Hôtel des Carmes (coming soon)

Frequently asked questions

What is the cancellation policy at Mondrian Bordeaux Les Carmes?

Mondrian Bordeaux Les Carmes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mondrian Bordeaux Les Carmes?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at Mondrian Bordeaux Les Carmes on 24 Nov 2025 start from AU$349.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mondrian Bordeaux Les Carmes?

Yep, Mondrian Bordeaux Les Carmes has covered valet parking with in/out privileges for EUR 40 per day. Onsite parking is limited.

Are there any beaches close to Mondrian Bordeaux Les Carmes?

The closest beach to Mondrian Bordeaux Les Carmes is Plage du Lac (2.2 km).

Is there a spa on site at Mondrian Bordeaux Les Carmes?

Yep, there is an onsite spa at Mondrian Bordeaux Les Carmes. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mondrian Bordeaux Les Carmes have a pool?

Mondrian Bordeaux Les Carmes has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mondrian Bordeaux Les Carmes a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mondrian Bordeaux Les Carmes.

Is Mondrian Bordeaux Les Carmes family-friendly?

You bet! With amenities such as supervised childcare and an indoor pool, as well as changing tables and baby baths in the guestrooms, it's no surprise that Mondrian Bordeaux Les Carmes is a hit with families.

Does Mondrian Bordeaux Les Carmes serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mondrian Bordeaux Les Carmes?

No, Mondrian Bordeaux Les Carmes does not offer an airport shuttle service.

Is there a bar or restaurant at Mondrian Bordeaux Les Carmes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mondrian Bordeaux Les Carmes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mondrian Bordeaux Les Carmes?

Cats and dogs are welcome at Mondrian Bordeaux Les Carmes, with food and water bowls on offer.

Mondrian Bordeaux Les Carmes Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 179 reviews
Rating 8 - Good. 23 out of 179 reviews
Rating 6 - Okay. 6 out of 179 reviews
Rating 4 - Poor. 1 out of 179 reviews
Rating 2 - Terrible. 4 out of 179 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed room. Quiet and private location. Well appointed gym although very small. Nice pool and sauna but with weird rules that aren’t obviously published anywhere - expect a telling off from the ‘wellness’ staff if you don’t follow the mystery rules! Bar is very nice, a great space to relax and service there was outstanding. Restaurant looked lovely too, but with dinner service not starting until 7pm, we didn’t bother - plenty of other equally good/better options nearby. We didn’t have a car, but the bus and trams in Bordeaux are cheap, regular and safe, and the hotel is less than five minutes from stops in almost every direction.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

JEAN LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel neuf et très confortable

Un excellent hôtel, neuf avec de grandes chambres très confortable et parfaitement équipées Un peu excentre par contre Restaurant japonais excellent mais service ultra lent, à la limite de l’insupportable
Stayed 1 night in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Gorgeous hotel, the interiors are really beautiful and the service from all staff was just as good. We didn't eat here but we enjoyed drinks in the courtyard, and the spa facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You've found your hotel.

Wonderful, helpful, & polite staff. Always ready to assist. Very attentive. Same with the restaurant staff. Cleanliness was outstanding. Room service were excellent & friendly. Definitely rated 5-star with good reason.
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Jul 2025

6/10 Okay

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
The building and interior design is beautiful. Within walking distance to Citi Du Vin but a longer walk to main parts of Bordeaux. Staff are very polite and helpful but also quite often forgot our orders
Stayed 3 nights in Jul 2025

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and even better staff. We felt very well looked after. The area just around the hotel isn’t super interesting but it’s a quick ride to shopping and walking areas in the city center.
Stayed 1 night in Jul 2025

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Beautiful modern hotel. I didn't give 5 stars because room service after 11pm is terrible (club sandwich was inedible) and you should be ok with a somewhat remote location (40 min walk from downtown)
Stayed 2 nights in Jul 2025

10/10 Excellent

Randolph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the staff. The property is within easy walking or driving distance of the central areas of Bordeaux.
Stayed 1 night in Jul 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with good wine list

Very comfortable hotel. Swimming pool and spa area good. Received lovely upgrade, with very comfortable room. Excellent bar staff, cocktails and wine list. Sommelier very knowledgeable and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and location.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Vassilios Billy

Stayed 2 nights in May 2025

10/10 Excellent

Romain

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberley Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with Excellent customer service. Delicious breakfast. Wish my son and I could have stayed longer to enjoy dinner Morimoto! Next trip!! Will definitely stay here again!!
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Liked: Staff & service, amenities, property conditions & facilities
Best stay experience so far! Flexible check in hours! I was able to check in at 1:30pm! Great help! Spacious and beautifully designed room! Incredible spa experience! Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Laura, Timonium

Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice hotel, great pool area, spa and gym. Restaurant was great but appeared to have some new servers that lacked in ... service and knowing a how a meal progresses.
Stayed 2 nights in May 2025

10/10 Excellent

Prakash, Rolling hills est

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the Mondrian, with great service. One small thing troubled us.,.. we did not want breakfast in the mornings of our stay, we only wanted coffee. I didn’t make coffee in my room because there was no milk. We went to the restaurant on the ground floor and told them we are guests and only wanted coffee. They brought us coffee but charged us 12 euros. This is an expensive hotel so I was surprised we had to pay for coffee!
Stayed 4 nights in May 2025

2/10 Terrible

Nasrine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel needs to take further strides with improving customer services and enforcing diversity and inclusion. There were multiple occasions that occurred during the visit where the hotel fell below the standards of a five star establishment. I would not be returning unless extensive training has been given to key members. Despite the negative experience, Vincent was amazing and I cannot fault how he made our stay wonderful, despite these disgusting moments.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful glowing gem of a hotel. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Helen

Stayed 1 night in Apr 2025