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Mondrian Bordeaux Les Carmes

5.0 star property
Luxury hotel with full-service spa and coffee shop/cafe

Photo gallery for Mondrian Bordeaux Les Carmes

Deluxe Room, 1 Queen Bed, Terrace
Exterior
Restaurant
Exterior
Deluxe Room, 1 Queen Bed, Terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$348
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
81 COURS DU MEDOC, Bordeaux, 33300
  • Place, Bordeaux Wine and Trade Museum
    ‪8 min walk‬
  • Place, Cap Sciences
    ‪15 min walk‬
  • Place, Cité du Vin
    ‪3 min drive‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Terrace

Deluxe Room, 1 Queen Bed, Terrace

Deluxe Room, 1 Queen Bed, Terrace

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Renovated in 2023
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bordeaux

A luxury stay in the heart of Bordeaux awaits you at Mondrian Bordeaux Les Carmes. Within just a 15-minute stroll, you'll find Bordeaux Wine and Trade Museum and Quai des Marques. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Chartrons hotel include Jardin Public and Cap Sciences.

What's nearby

  • Bordeaux Wine and Trade Museum - 8 min walk - 0.7 km
  • Jardin Public - 15 min walk - 1.3 km
  • Cap Sciences - 15 min walk - 1.3 km
  • Place des Quinconces - 2 min drive - 1.8 km
  • Cité du Vin - 3 min drive - 1.7 km

Getting around

  • Cenon Station - 6 min drive
  • Cours du Medoc Tram Station - 7 min walk
  • Bordeaux (BOD-Merignac) - 20 min drive

Restaurants

  • ‪Molly Malone's - ‬11 min walk
  • ‪Bistrot Maurice - ‬10 min walk
  • ‪Le Rive Gauche - ‬10 min walk
  • ‪Les Tables Vatel - ‬7 min walk
  • ‪pizzeria la tradizione - ‬8 min walk

About this property

Mondrian Bordeaux Les Carmes

Luxury hotel with full-service spa and coffee shop/cafe
Mondrian Bordeaux Les Carmes offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Mondrian Bordeaux Les Carmes. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mondrian Bordeaux Les Carmes was completed in November 2023.

This 5-star Bordeaux hotel is smoke free.

  • 97 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 2023
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mondrian Bordeaux Les Carmes offers 97 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. A pillow menu is available. This Bordeaux hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include offices, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered valet parking on site (EUR 40 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.18 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Valet parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mondrian Bordeaux
Mondrian Bordeaux Les Carmes Hotel
Mondrian Bordeaux Les Carmes Bordeaux
Mondrian Bordeaux Les Carmes Hotel Bordeaux
Mondrian Bordeaux Hôtel des Carmes (coming soon)

Frequently asked questions

What is the cancellation policy at Mondrian Bordeaux Les Carmes?

Mondrian Bordeaux Les Carmes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mondrian Bordeaux Les Carmes?

As of 9 Feb 2026, prices found for a 1-night stay for 2 adults at Mondrian Bordeaux Les Carmes on 22 Feb 2026 start from AU$330.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mondrian Bordeaux Les Carmes?

Yep, Mondrian Bordeaux Les Carmes has covered valet parking with in/out privileges for EUR 40 per day. Onsite parking is limited.

Are there any beaches close to Mondrian Bordeaux Les Carmes?

The closest beach to Mondrian Bordeaux Les Carmes is Plage du Lac (2.2 km).

Is there a spa on site at Mondrian Bordeaux Les Carmes?

Yep, there is an onsite spa at Mondrian Bordeaux Les Carmes. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mondrian Bordeaux Les Carmes have a pool?

Mondrian Bordeaux Les Carmes has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mondrian Bordeaux Les Carmes a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Mondrian Bordeaux Les Carmes.

Is Mondrian Bordeaux Les Carmes family-friendly?

You bet! With amenities such as supervised childcare and an indoor pool, as well as changing tables and baby baths in the guestrooms, it's no surprise that Mondrian Bordeaux Les Carmes is a hit with families.

Does Mondrian Bordeaux Les Carmes serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mondrian Bordeaux Les Carmes?

No, Mondrian Bordeaux Les Carmes does not offer an airport shuttle service.

Is there a bar or restaurant at Mondrian Bordeaux Les Carmes?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mondrian Bordeaux Les Carmes?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mondrian Bordeaux Les Carmes?

Cats and dogs are welcome at Mondrian Bordeaux Les Carmes, with food and water bowls on offer.

Mondrian Bordeaux Les Carmes Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 166 out of 202 reviews
Rating 8 - Good. 24 out of 202 reviews
Rating 6 - Okay. 7 out of 202 reviews
Rating 4 - Poor. 1 out of 202 reviews
Rating 2 - Terrible. 4 out of 202 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities
Belle décoration des chambres Une jolie adresse
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Stayed 1 night in Nov 2025

10/10 Excellent

Sinda

Stayed 1 night in Oct 2025

10/10 Excellent

Mayelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, not in the center, but for us was the best option going out of the city everyday. The valet service was impeccable, rooms are beautiful, the smell in the hotel common areas were sublime, the best option for our stay in Bordeaux.
Stayed 4 nights in Oct 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ailed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, beautiful, comfortable, elegant, cozy…
Stayed 2 nights in Oct 2025

10/10 Excellent

Susannah

Stayed 1 night in Oct 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness
Loved the modern style and luxury of this hotel, the quality of the bed, bathroom fixtures, towels, coffee (Lavazza in room) Didn’t like how dim in room lighting was and gym a bit sub par for a luxury hotel. Other issues: - I arrived after 11 PM, and person at front was unable to check me in and took >10 minutes to get someone who could. Did not offer me welcome drinks that came with my reservation; had to ask someone else the next day. inflexible with a late checkout without paying, and although let me to use the gym there was no place to shower. Overall, I felt checkout experience was overly rigid considering I departed on a non sold out Sunday. The other disappointment was persistent notification of staff about a broken bracket/handwash on floor. Staff said would fix multiple times and never did. Twice came into broken cleanser, and bracket on the floor
Stayed 2 nights in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully appointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star staff in a nice 4 star hotel. On the north edge of Bordeaux in an area that is gentrifying . The beautiful old building’s facade was kept and a very modern new hotel built behind it. The secret of this hotel is the fabulous
Stayed 7 nights in Sep 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un magnifique hotel! Très propre, calme et service exceptionnel. Le fait que l’hotel ne soit pas en plein centre-ville ne nous a pas dérangé, et rendait les trajets du matin et du soir plutôt charmant le long des quais.
Stayed 4 nights in Sep 2025

10/10 Excellent

Francisco, Maimi

Travelled with partner
Super clean is amazing a restaurant food was exceptional. I’m having definitely be back beautiful Hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

sar

Stayed 1 night in Sep 2025

10/10 Excellent

Sudeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish little bolthole

Brilliantly designed room. Exuded a sense of style and comfort. Loved my brief stay in it.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointed room. Quiet and private location. Well appointed gym although very small. Nice pool and sauna but with weird rules that aren’t obviously published anywhere - expect a telling off from the ‘wellness’ staff if you don’t follow the mystery rules! Bar is very nice, a great space to relax and service there was outstanding. Restaurant looked lovely too, but with dinner service not starting until 7pm, we didn’t bother - plenty of other equally good/better options nearby. We didn’t have a car, but the bus and trams in Bordeaux are cheap, regular and safe, and the hotel is less than five minutes from stops in almost every direction.
Stayed 5 nights in Sep 2025

6/10 Okay

MICHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje de aniversario por Bordeaux, llegamos al hotel 3:30 y después de 15min de fila a hacemos check in para que nos digan que el cuarto no está listo. Después de tour por la ciudad, llegamos como 9:20 a que nos den un cuarto. Muy bonito pero no sirve el AC. Muchas llamadas a recepción y finalmente nos cambian de cuarto a uno muy bonito y amplio pero con mucha luz y mucho ruido pues es el último (138). El día siguiente en el bar muy lento y malo el servicio. El hotel es muy bonito y tal vez tuvimos mala suerte.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay at this hotel was excellent from check in, to breakfast, through dinner and cocktail options as well as the amenities, everything was well thought through. My only comments are that we did not receive our VIP perks, water was €12 & with the temperatures this is excessive even for a 5* hotel. Finally the aircon was great but every evening it was turned off so in the evening it was difficult to sleep.
Stayed 7 nights in Sep 2025

10/10 Excellent

Amandeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecturally the hotel is very pleasing to the eye with the limestone exterior and modern entrance. The hotel is in very good condition and smells lovely. All of the facilities were excellent and clean. The staff were all very friendly and helpful. Special thanks to Valentin, Enzo, Pierre and Barbara. The rooms and bathroom were very stylish and clean. The hotel was busy but there was minimal noise in the rooms even at the weekend. Food in the restaurant was good but I wouldn’t really bother with breakfast. There are plenty of bakeries nearby. The restaurant manager, Clemance, came over to talk to us and was very pleasant, as was Elodie who served us. While the hotel is far from the golden triangle you can get there in 10 minutes in an uber or the tram which is less than 10 minutes walk away. I preferred the distance as Chartrons is quieter. There are lots of restaurants nearby especially around Halle Des Chartrons. The pizza place next to the hotel is good for a quick pizza. I didn’t go for a swim but the pool looked very nice. The gym has 2 treadmills, a rower and an elliptical. There are plenty of weights but only one bench. All the equipment is new techno gym. The courtyard is also great to sit in. I would definitely stay again and recommend the hotel.
Stayed 6 nights in Aug 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Surrounding area is really not nice at all but property is fine and tram walkable in 10 mins. Service was hit and miss.
Stayed 3 nights in Aug 2025

8/10 Good

frederick D

Liked: Cleanliness, staff & service, amenities
Very attractive rooms and facilities. The air conditioning was not up to its yask on a sweltering day; room was very warm and humid. Staff was attentive and nice
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and room - clearly 5* - but food, location and general disorganisation when busy take the shine off the experience. Somewhat far from Bordeaux centre and area around the hotel fairly dirty ad unattractive.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel BUT shocking Restaurant Service

Hotel 100% Hotel Staff were fantastic, friendly and attentive. Room cleaning was 100% and the pool area fantastic. HOWEVER - restaurant staff were the opposite : -Asked for Menu 3 times on one occasion - did not turn up -4 of 5 drinks delivered to us had spilled on they tray -Food delivered when places was not set - had to wait further for implements -When requesting milk for the room - 2 x we’ll deliver it to your room failed - so waiting in reception was the option that worked - Free drinks voucher was met with - non non non .. you must order from a different drinks menu ?? Of course this turned up once after 3 requests .. TEACH your menu staff how to use a Tray and concentrate for more than 30 seconds when someone has a request. Food was good when you managed to get some . Restaurant - major FAIL!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful time here, the staff were tremendous and the hotel was so beautiful. I would highly recommend for anyone travelling to Bordeaux to go to this hotel! Thank you to all the staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025