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"Facilities: shower in room; Value: pretty grungy; " More

By riva, from New Zealand - Christchurch on Tue 22 Jul 2014

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Hotel Description

Hotel Stars Bordeaux Gare puts you in the heart of Bordeaux, within a 20-minute stroll of popular places like Rue Sainte-Catherine and Place de la Bourse.

All 62 rooms feature TVs with satellite channels.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning buffet breakfast is served between 7 AM and 10 AM.

With a stay at this Bordeaux Sud hotel, you'll be 2.1 km (1.3 mi) from Grand Theater Opera National of Bordeaux and 4.8 km (3 mi) from The City of Wine.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Stars Bordeaux Gare ratings based on 4 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Stars Bordeaux Gare

Everyone (4)
1 out of 5

Horrible ,bland, dark, ugly and depressing

Staff not welcoming. No offer of assistance with my, three, cases. Any request was too difficult. The room was ,without a doubt , the worst I have ever stayed in. The paint on the walls had faded /worn patches, the television was sitting on top of the wardrobe almost touching the ceiling and when lying in bed the top corner of the wardrobe was obstructing part of the screen. The bed was rock hard and looked like one you would see in a 1960's movie about a jail. The mattresses was thin and hard and the pillows lacked filling. The blankets looked like they had been purchased from a really old opportunity shop. The bathroom toilet roll holder was broken so was the shower curtain rail. The bathroom was tired, drab and far less than acceptable. To top it off, the early morning reminder call I booked, never came. I booked and paid for this room over the internet, big mistake. Appalling experience, to be avoided.

Posted by , from Australia on 18 Nov. 2017

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2 out of 5

Just ok

We only stayed one night and the hotel has parking (which costs) and is located right by a tram stop. The room was dated, carpet was so filthy i didnt want to take my shoes off and the bed spread had cigarette burn holes in it. We spent most of our time out or in the lobby as the wifi only works there and the room was too cramped for 2 people.

Posted by on 11 Sep. 2017

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3 out of 5
Pros: Location
Cons: Cleanliness
Location: walk d. to train station
Facilities: shower in room; Value: pretty grungy;

Posted by , from New Zealand - Christchurch on 22 Jul. 2014

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4 out of 5
Pros: Accessible
Cons: Limited plugs and no kettle
Location: Perfect, Close to train station
Facilities: Bare minimum; Value: Reasonable;

Posted by , from England on 12 Jul. 2014

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Comment from Hotel Management

12 Jul. 2014 by

Dear Mrs PEART, First, we thank you for your stay in our hotel. Unfortunately, we do not have the kettle in the rooms. But you could have the hot water at the reception at any time. Thank you for your comments. Best regards, Patrice FAUTRA MOSTEAU VALSAIN Manager

About the Hotel Stars Bordeaux Gare

Location 34 Rue De Tauzia, Bordeaux, Gironde 33800

Property Features

Hotel Stars Bordeaux Gare offers its guests concierge services, complimentary newspapers in the lobby, and express check-in. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Stars Bordeaux Gare also features express check-out and an elevator. This Bordeaux hotel is smoke free.

  • 62 guestrooms or units
  • 4 levels
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Merignac Airport (BOD) (24.1 km / 15 mi)
  • Train station: Bordeaux St-Jean Station (0.6 km / 0.4 mi)
  • Metro station: Tauzia Tram Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Stars Bordeaux Gare offers 62 accommodations with complimentary toiletries. Satellite television is provided. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per accommodation, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Stars Bordeaux Gare
  • Stars Bordeaux Gare
  • Stars Bordeaux Gare Hotel
  • Hotel Stars Gare
  • Stars Gare
  • Stars Bordeaux Gare Bordeaux
  • Hotel Stars Bordeaux Gare Hotel
  • Hotel Stars Bordeaux Gare Bordeaux
  • Hotel Stars Bordeaux Gare Hotel Bordeaux
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.