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"The service is good,including breakfast but the wifi is not so good, " More

By a verified traveller on Sun 26 Jan 2020

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Hotel Description

A family-friendly stay in Boracay Island awaits you at IL Mare Sakura Resort Boracay. Within steps you'll find Holy Rosary Church and Willy's Rock. Highlights at this hotel include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Enjoy the kids' swimming pool and pool loungers as well as access to bike rentals. Additionally, you'll find free WiFi in public areas, a rooftop terrace, and concierge services. Local cuisine breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

Places within a short walk of this 3-star Boracay Island hotel include Station 1 and White Beach.

Standard Room, No Windows

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$74* Per night/room 1 Apr. - 2 Apr.

Family Room

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Deluxe Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

IL Mare Sakura Resort Boracay ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for IL Mare Sakura Resort Boracay

Everyone (1) Family (1)
4 out of 5
The service is good,including breakfast but the wifi is not so good,

Posted by on 26 Jan. 2020

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Comment from Hotel Management

29 Feb. 2020 by Il Mare Sakura

Thank you for your review. We are glad that you are happy with the food and service. Apologies for the WiFi not being too good, this is unfortunately an islandwide problem. We hope you had a great time!

1 out of 5
The room at Il Mare Sakura is very similar to a huge stinky bathroom. Room has distinctively foul smell that you would not imagine that you have booked for a long waited holiday. Towels are stinky that you can smell the dirt on it. Air conditioning cannot be adjusted to your comfort. Food in the restaurant is not fresh, mainly heated canned goods. Restaurant is suffocating and unappealing at all. Once I got in the room, in a matter of 5 minutes, me and my family all got very stressed because of the situation. There is only a very small window that can be opened and potentially dangerous for kids to fall. No one of us slept that night Because of the suffocation and smell in the room. To add, they cannot control their noisy guests stumping in the rooms and hallways through out the night, needless to say to had to come down to ask them to be quiet. You can here all the noise from upper and lower levels. Sound proofing and design of the room are terrible. Highly not recommended.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

23 Feb. 2019 by Il Mare Sakura

Thank you for taking the time to leave a review. We are sorry that your experience was not pleasant. We try our best to make our guests have a memorable and enjoyable stay, however not all guests can be pleased. We understand the concerns that you have pointed out but we would also like to explain our side. We will take this point by point. On the air conditioner concern, the unit in that room is less than 4 months old as we changed it after the closure so we can guarantee that it is working well. Our towels are fresh and we are very strict when it comes to cleanliness. Guest reviews often commend us for our cleanliness at the resort. On the foul smell of the room, small window, and noise outside the room - we offered to transfer you to another room but you declined. You just wanted a refund. We do not normally issue refunds especially if other viable solutions have been presented, however in your case we allowed a refund after 1 night's stay. On the food, we serve a variety of fresh products as we market on a daily basis. On the day of your concern the only canned dish we served was luncheon meat, while the rest was fresh selections. We also often grant guest requests and we even offered to purchase and cook food for your children. Our reviews often have praises for our food and breakfast. Again we are sorry that you did not enjoy your stay with us. We tried to do what we could to repair the situation however, and we hope that giving you a refund for the remaining 4 nights of your 5 night stay can be a consolation of your unpleasant experience.

1 out of 5

Posted by on 6 Feb. 2019

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Property Features

There's a restaurant on site. Public spaces have free WiFi. IL Mare Sakura Resort Boracay offers its guests a children's pool, an indoor pool, and an outdoor pool. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly IL Mare Sakura Resort Boracay. This 3-star Boracay Island hotel is smoke free.

  • 32 guestrooms or units
  • Built in 2017
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

IL Mare Sakura Resort Boracay offers 32 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:00 AM.

IL Mare Sakura Resort Boracay has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To enter the island, all guests must present a printed copy of their hotel booking reservation.

To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel at the number on the booking confirmation. IL Mare Sakura Resort Boracay offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 12:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1300.0 per night.

Pet Policy

  • Pets and service animals are not allowed at IL Mare Sakura Resort Boracay

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 008-996-841-000. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No lifts
  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • State tax ID - 008-996-841-000
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 9
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 350 for adults and PHP 250 for children
  • Airport shuttle fee: PHP 1800 per person (roundtrip)
  • Airport shuttle fee per child: PHP 1600 (roundtrip), (from 4 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • IL Mare Sakura Resort Boracay Boracay Island
  • IL Mare Sakura Boracay Boracay Island
  • IL e Sakura Boracay Boracay
  • Il Mare Sakura Boracay Boracay
  • IL Mare Sakura Resort Boracay Hotel
  • IL Mare Sakura Resort Boracay Boracay Island
  • IL Mare Sakura Resort Boracay Hotel Boracay Island

You should know

  • Up to 2 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.