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Hotel Description

At The Highlands at Sugar by Capital Vacations you'll be within a 15-minute walk of Sugar Mountain Resort and 3.4 km (2.1 mi) from Sugar Creek Gem Mine. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a fireplace, and a balcony. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A separate tub and shower, a coffee/tea maker, and a hair dryer are also available.

Enjoy the fitness center and spa tub as well as access to a playground. Added amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 3-star Banner Elk property include Appalachian State University and Pisgah National Forest.

Twin Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

About the The Highlands at Sugar by Capital Vacations

Location 2173 Sugar Mountain Drive, Banner Elk, NC 28604

Property Features

The Highlands at Sugar by Capital Vacations offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Barbecue grills, an arcade/game room, and a fireplace in the lobby are also featured at The Highlands at Sugar by Capital Vacations. Free self parking is available. This 3-star Banner Elk apartment is smoke free.

  • 57 guestrooms or units
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Tri-Cities, TN (TRI-Tri-Cities Regional) (94.6 km / 58.8 mi)
  • Parking: Free self parking

Room Amenities

The Highlands at Sugar by Capital Vacations offers 57 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Banner Elk apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 25
  • Check-in time ends at 5 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 5 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in hours are from 4 PM-5 PM on Sunday-Thursday and from 4 PM-6 PM on Friday-Saturday.

The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Highlands Sugar Cabin Banner Elk
  • Highlands Sugar Cabin
  • Highlands Sugar Banner Elk
  • Highlands Sugar
  • The Highlands at Sugar by Capital Vacations Apartment
  • The Highlands at Sugar by Capital Vacations Banner Elk
  • The Highlands at Sugar by Capital Vacations Apartment Banner Elk
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.